170 Hegenberger Loop, Oakland, CA 94621, United States
#15 of 47 hotels in Oakland
Guests' ChoiceBased on 364 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
7.4
Facilities
8.1
Staff
8.6
Value for money
8.0
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End of dialog contentReviewed: 18 April 2024
Debra
United StatesWe were informed that there had been car break in’s. That was a little unsettling.
It was very clean, up to date & close to the baseball stadium.
Stayed in April 2024
Reviewed: 9 April 2024
Preciousgirlpr
United Statesthe area was a high theft and break in area, and I did not know. while I was doing the check in that was the first thing that the clerk told me after that I didn't feel save leaving my car in the parking lot.
The breakfast was good. The indoor pool was a plus.
Stayed in April 2024
Reviewed: 4 April 2024
Leslie
United StatesOne sheet, pillow case, and towel had some small stains. Location isn't the best, but it's Oakland.
Indoor pool and gym were awesome. Staff was very nice and breakfast was great.
Stayed in April 2024
Reviewed: 29 March 2024
Xiaohong
United StatesOur queen room was a bit small, particularly the bathroom which felt dated The surrounding area is not as attractive
The front desk is person is very nice. On our last day of stay the front person allowed us to postpone till 12:00 to check out which made it so much easier on our schedule. We are very grateful to that. We booked two rooms, a queen room with two queen beds and a king room. The king room was very nice and spacious. The 24/7 hot water and hot chocolate and filtered drinking water freely accessible were very thoughtful features! The breakfast lady is very professional and warmly welcomed customers. We felt quite welcomed. breakfast items were fresh.
Stayed in March 2024
Reviewed: 23 February 2024
Brothers
United StatesNo exercise facilities. Rough area
Breakfast was decent. Small selection and not much in healthy choices.
Stayed in February 2024
Reviewed: 27 January 2024
John
United StatesThe pillows were not so great.
Location is close to the airport
Stayed in January 2024
Reviewed: 19 January 2024
Colquitt
United StatesJust the area
Nice property, the industrial area felt a little sketchy
Stayed in January 2024
Reviewed: 18 January 2024
Grace
United StatesThe neighborhood
Staff were very friendly and accommodating.
Stayed in January 2024
Reviewed: 2 November 2023
Jacqueline
United StatesIt was in a very industrial neighborhood that looked sketchy - bit once inside, it was very nice and served our purpose location and accommodation wise.
The room was very large and the interior of the hotel was nice.
Stayed in October 2023
Reviewed: 24 October 2023
Jackelyn
United StatesThe beds and the pillows are soooo uncomfortable!
It seemed safe and at a good price. I really appreciated the free parking and breakfast in the morning.
Stayed in October 2023
Reviewed: 10 October 2023
Mary
United StatesNa
Very close to Oakland Airport. Room was clean very comfortable, king bed, couch and chair. Breakfast had good choices.
Stayed in October 2023
Reviewed: 4 October 2023
Tyrone
United StatesThe breakfast was outstanding! Clean and very well displayed.
Stayed in September 2023
Reviewed: 19 September 2023
Jose
MexicoBed
Service
Stayed in September 2023
Reviewed: 16 September 2023
Kim
United StatesThe area is very industrial and sketchy, but the parking lot is well lit and there were no issues with car break ins, which are a huge issue in the Bay Area now.
Rooms are a bit outdated, but clean and spacious with comfortable beds. The internet was great and the complimentary breakfast is very well stocked, including some healthier options. Overall a great value for prices in the area, especially for work travel.
Stayed in September 2023
Reviewed: 11 September 2023
Gordon
CanadaBreakfast was very good. 24 hour coffee/hot chocolate in lobby. Hotel and grounds very clean. Good indoor pool and hot tub. Good staff. The area outside the property very dirty. Streets were full of litter. Short distance from airport and Oakland Collesium.
Stayed in September 2023
Reviewed: 9 August 2023
Qiping
United Statesbreakfast and room
Stayed in August 2023
Reviewed: 2 July 2023
Evette
United StatesGreater selection for breakfast
Location was quiet during our stay Breakfast selection a bit limited
Stayed in June 2023
Reviewed: 22 June 2023
Trevor
United StatesThat I couldn’t cancel the reservation that I made When I was having a hypoglycemic meltdown. Never using Booking.com again
Staff
Stayed in May 2023
Reviewed: 19 June 2023
Harold
United StatesNithing
The staff was great. They went out of their way to serve.
Stayed in June 2023
Reviewed: 18 June 2023
Timothy
United Statescost was a little more than we were expecting
close to the airport
Stayed in April 2023
Reviewed: 7 June 2023
Barbara
United StatesMaple syrup bottle filled with non maple syrup 😢
Yogurt and oatmeal great for GF people.
Stayed in June 2023
Reviewed: 25 May 2023
Helene
CanadaThe neighborhood is unsafe. I never received my invoice (fortunately the final price matched the one on the reservation)
The room was clean and fairly big for three people. Really close to the Oakland Arena which makes that hotel handy for concerts and events.
Stayed in May 2023
Reviewed: 21 May 2023
Julie
United Statesthe location is not the best- but that's just Oakland! But we walked less than 2 blocks to a good Mexican restaurant and it was OK.
Staff were friendly & we were able to check in early which was great because we wanted to rest before a concert. Room was spacious & clean. Breakfast was great.
Stayed in May 2023
Reviewed: 20 February 2023
Randy
United StatesWe had stayed here a couple times pre pandemic and condition of rooms has gone down hill. Everything was clean but paint in room is in bad shape. The hallway on our floor had a musty smell.
Close to Oakland colliseum where we attended supercross event. Various stores and restaurants nearby was convenient. The pool was clean and enjoyed by us. Decent self serve breakfast. The staff is helpful.
Stayed in February 2023
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