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  5. Reviews of Albany Airport Inn

Reviews of Albany Airport Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

200 Wolf Rd , Albany, NY 12205-1197, United States of America

#36 of 39 hotels in Albany

Guests' Choice

Review Score

Based on 776 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.7

  • Location

    7.4

  • Facilities

    5.4

  • Staff

    7.1

  • Value for money

    6.1

  • Free WiFi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Walk-In Shower - Disability Access
    • Stayed 1 night

    Little old everything. Little weird smell but ok.

    Bed was comfortable.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    5.0
    The property is used for public housing (immigrants?) which creates an interesting atmosphere.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    Well, I went in with low expectations (3 star hotel) however, the hotel was very dated overall. However! The biggest surprise was: there was a security office (with walkie talking blaring loudly) at EVERY door/entry into the property. What is going on? Few spoke English, until I finally found a English-speaking soul that explained: the security is in place for the immigrant's safety and well being, not because it's a dangerous place. Hum.. then I noticed: kids playing in the hallways, a folk pushing his bicycle to his room. Clearly the property is being used to house immigrants. That is not bad, at all. However, some are/were cooking in their rooms (not sure how, perhaps in the bathroom?) since at 6pm there was an OVERWHELMING food odor in my room. I had to turn the bathroom fan on and close the door, just to manage the smell. It stoped around 8pm. I really DO THINK that should be made clear when booking the hotel, that it's not really -any more- regular hotel but a combination of public housing. One more time, to be clear: I didn't feel unsafe at all. Everyone (!) was super friendly and cheerful. It just was a weird atmosphere and the food smell... oh boy.

    The location was very good (walking distance to many good restaurants). Plenty of parking. The lady at the front desk during checkin and checkout (forgot her name) was super duper friendly. She is really a great asset, please commend her!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    4.0
    Below average.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very slow internet. Breakfast finished 40 mins earlier. The heating and air was so dry in the room that you couldn't fall asleep comfortably. Smell of marijuana. We stayed on the first floor and just outside our room someone was blasting music in their car and we couldn't sleep. Bathroom was too cramped. Issue with using the shower. Their were zero signal and no channels on the TV and no YouTube or WiFi programmed on TV.

    Accomodating staff

    Stayed in March 2024

  • Reviewed: March 14, 2024

    4.0
    Overall stay was ok.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds not comfortable.housing for immigrants from NYC. Lots of cameras around pool area.

    Free breakfast, pool

    Stayed in March 2024

  • Reviewed: March 13, 2024

    4.0
    Not likely to stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had different bugs i found in the room, also didn’t like all the security it was off putting.. wasn’t sure what they had to be there for

    Check in was easy

    Stayed in March 2024

  • Reviewed: March 10, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel lobby a d halls were dirty and run down. There were security guards at the entrances. It did not make me feel safe.

    The room was spacious and clean.

    Stayed in March 2024

  • Reviewed: December 22, 2023

    5.0
    It was fair but could’ve been better.
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No wash cloths available in bathroom. And the tile in the bath tub was loose and moving under my feet. Bath tub not clean throughly. Children making a lot of noise in hallways and people standing outside room window in courtyard by pool.

    Location and budget friendly

    Stayed in December 2023

  • Reviewed: November 5, 2023

    5.0
    Horrible customer service, can't find overnight staff nonworking stuff in room male employees horrib
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Overnight staff Men there talk horribly to women In room phone non working Remote for tv battery cap was missing remote didn't even work Horrible customer service Wrinkled not fresh sheets Wifi works horrible in the evening Dirty tub All drink vending machines non working Horrible security team staff that claims they don't work with the hotel which makes no sense

    Daytime check in staff was great. Lily - she works there and help provide great customer service the rest of her coworkers were lacking

    Stayed in November 2023

  • Reviewed: October 1, 2023

    4.0
    Awful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom was awful. Facilities stunk. Security guards for unknown reason.

    Nothing except ease of location

    Stayed in September 2023

  • Reviewed: September 24, 2023

    4.0
    Disappointing and wouldn’t recommend.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A lot of the rooms were left open with laundry and garbage thrown out into the hallways. No elevator. Confusing signs to get to our room. Sheets were stained. Shower was dirty.

    How close it was to restaurants and shopping center.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    5.0
    Filthy
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms were Very dirty. We asked for a clean room or for someone to come clean it. They gave us another room which was better but not clean. At least the bed was clean. The soda vending machines were not working and the Bar was not open and NO hair dryers! Then they had nerve to collect a $150 deposit to be refunded if there was no damage to the filthy room.🤬 Will not rent there again.

    Staff was pleasant

    Stayed in September 2023

  • Reviewed: September 2, 2023

    4.0
    Half hotel and half migrants shelter.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This hotel is being used to shelter migrants. I feel because of this, the hotel became more lazy in maintaining the everything clean and functional.

    Easy and quick check in and check out

    Stayed in September 2023

  • Reviewed: August 18, 2023

    5.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    All the homeless immigrants that were at the hotel Thanks, president Biden.

    Alright

    Stayed in August 2023

  • Reviewed: August 14, 2023

    4.0
    The manager said he would refund me half of my money back, due to third party I needed to contact booking.com so they ca
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It wasn’t clean, condoms on floor, baseboard look like it had mold, curtains ripped, chair torn, clothes hanging up in pool area and wifi did not work. Very disappointed.

    Nothing

    Stayed in August 2023

  • Reviewed: August 11, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nasty smell Humidity Stiff beds

    Location

    Stayed in August 2023

  • Reviewed: August 8, 2023

    4.0
    Would never stay their again
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rough neighborhood. Lots of questionable things going on in the hotel and parking lot.

    Just OK .Nothing special

    Stayed in July 2023

  • Reviewed: July 30, 2023

    5.0
    An aged hotel, shows its years of wear & tear, but staff & guests are kind.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It needs better wi-fi!

    The staff at this hotel were wonderful. Very friendly (as were the guests). That being said, this is a deep budget hotel. The rooms are run down, some - unfortunately- smell of smoke. The wifi is practically non-existent, too slow for running anything beyond basic email. The hospitality industry is feeling the effects of the US housing crisis and it is tough. We need more & better permanent housing for all, citizens and aspiring citizens. Until then, if you don’t need wi-fi and don’t mind physical environs a bit worse for wear, this place is pretty interesting.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    4.0
    Doubt I will book this place again.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Room smelled heavily of smoke. Majority of electrical outlets had to be plugged in. Had to kill two flies in room.

    Very little.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is a bit run down. Cracks in the ceiling, painting needs to be done in the hotel. Trash laying outside the hotel.

    The cost of the room was good. And the staff were very accommodating.

    Stayed in July 2023

  • Reviewed: June 16, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Toilet was leaking for three days and we had to constantly remind the staff. They finally, after three days, gave us a new room, and then the shower head was broken in that room. Staff was rude, and the overall cleanliness wasn't good. Minimal breakfast, and they closed the bar and lounge the entire time we were there.

    The location was great.

    Stayed in June 2023

  • Reviewed: February 23, 2023

    5.0
    it was noise , i mat a dronken fellow at 6.00am in the lobby next to my room
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    clean floors , it was paint spots all over

    Stayed in February 2023

  • Reviewed: February 20, 2023

    5.0
    It was an ok stay for a 3 star hotel but I probably won’t stay there again.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No mattress cover on mattress, tvs were small for people with vision impairments, carpets in hallways had a mildew smell to them, stained tubs, the refrigerator had a mildew smell to it. The sink in bathroom drained slowly couldn’t pull stopper up. No latch on door for chain door stopper. Because we were next to the pool, the humidity in the room was high.

    Beds were clean, view and access of pool from room. There were accessible outlets in room. Adequate towels. The bar was great served good drinks. Friendly DJ and bar tender. Friendly staff, rooms were clean except for a few minor things.

    Stayed in February 2023

  • Reviewed: February 5, 2023

    5.0
    Just do your job...
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We stayed 2 nights On Saturday afternoon we went down to lobby to sit people watch n drink coffee...Coffee wasn't available in lobby and nobody was at front desk so I went into breakfast room to see if coffee was available and it was ....I went back a 2nd time and the front desk lady who was finally back at the front desk made it a point to confront me in the breakfast room and scold me for entering the breakfast room instead of asking her to make coffee In lobby ...I politely let it go..I've stayed there probably 12 plus nights in the last 4 months and never got a dollar off anything...When we were done we ask her for plastic forks but had to wait for her to finish her FaceTime call...Too funny

    Value and location

    Stayed in February 2023

  • Reviewed: November 23, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No cable in room, shower didn't work

    Location

    Stayed in November 2022

Showing 1 - 25

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