When we arrived in our room, the regrigerator would not work. I called to report and almost immediately the mtnce fellow was there, checked it and reported a new one was needed. He promptly put in a brand new frig and it was great. The chest of drawers needs to be replaced. The drawers on it would not stay closed, always open. He tried to shim it but they didn't stay. That was frustrating.

The staff was excellent and very helpful. Breakfast was very good and varied, which was nice. Not too important when only spending 1-2 nights. However, with several days, a variety of the breakfast options was very appreciated. The courtyard was lovely and we enjoyed having breakfast there.

Stayed in April 2024

Comfortable rooms, very friendly and helpful staff, pool was nice. Breakfast could be a bit better but possible it was affected by busyness

Stayed in April 2024

We had to check out early due to our flight being changed. We requested this before arriving at hotel but didn’t get a response. We checked it would be ok when we arrived and were told it was not a problem and we only be charged for the nights we were there, we checked again the next day and on checking out. Unfortunately we were then charged for the night we were not able to stay. This was rectified by involving Booking.com but did spoil our impression of the otherwise brilliant hotel.

Lovely hotel, we had a room overlooking the courtyard, which I would recommend. Breakfast was varied and kept topped up, staff were extremely vigilant and very friendly and helpful. Well appointed room and very clean and comfortable.

Stayed in April 2024

The room could be more brighter with better lighting.

Close to French Quarter but far enough to avoid the crowds.

Stayed in April 2024

Staff at desk were very helpful.

Stayed in April 2024

Better lighting in the room. Okay not to have housekeeping every day, but coffee makings? Definitely. Would have been nice to have a Netflix connection available, and more snacks available.

Breakfast was fine, loved the coffee bar. Pool was lovely as was the fountain area. LOVED the way to call for a cab!

Stayed in April 2024

Heavy rain leaked a bit to the room - below the door.

A lovely hotel in the French quarter. Easy walking access to Bourbon Street, Café du Mond and Mississippi river bank. The hotel is structured with an inner yard (very green) and a swimming pool. Good breakfast. Good value for the price.

Stayed in April 2024

All was great except there is only one small slow elevator, and only one luggage trolley to get your luggage to your room. You need just a little patience and that relaxed southern attitude toward life ...

EXCELLENT location on a quieter edge the French Quarter, and very easy to find. EXCELLENT hot breakfast buffet. Their parking is less expensive than other hotels, and is in their gated lot. Kind desk staff let us park in front of the hotel when we arrived late at night. Lovely courtyard with palms and a small swimming pool. So easy to walk anywhere in the Quarter, which is where we based our stay during the French Quarter Festival.

Stayed in April 2024

Close to everything

Stayed in April 2024

Nothing. It was all good.

Pleasant and comfortable hotel on north Rampart street, across the road from Congo Square and within a short walking distance of the historic cemeteries and the French Quarter is just behind it. We had a pool view room, the room was spacious and clean and had everything we needed. Beds are high and really comfortable. The front desk staff were incredibly helpful and kind. Good breakfast, nice bar and the pool area was lovely and clean.

Stayed in March 2024

Great location. Close to Bourbon Street

Stayed in April 2024

Parking is tight. [Which I did read from other reviews, and it's on first come first serve] My room could have been cleaned a little better. [There was hair in the shower, dust next to bed table/headboard] My room did not have windows with a pretty view, they opened up to the hallway.

Staff was welcoming and nice. The location was in a good spot. On the main road, in walking distance from Burbon st. But quiet enough so you can relax. Seemed to be best for families, older couples, and people who wanted quiet. Perfect area to walk around The court yard was lovely and had enough seating to eat out there. Pool was clean with lots of towels available (we did not swim, it was too cold for me) Breakfast had many varieties and they switch up the main menu every day. One day we had breakfast jambalaya then we had bacon and French toast, another day was biscuits and gravy. They also have a cappuccino machine with different hot beverages to choose from.

Stayed in April 2024

The location was great. It was walking distance to the French quarter but quiet and across the street from the hop on hop off bus. Parking was very convenient and although the breakfast was average, it was nice to have it included. There were options for everyone to eat something and get full. The taste of the food was not that great though. Overall, it was a good place to stay but a little expensive for what it was.

Stayed in March 2024

Keep up the good work.

Good size room for the central location. Comfy bed and bedding. Beds on the smaller side so my teenagers were fighting a lot. Bathroom standard. Everything clean. Breakfast with fair amount of choices but short on healthy options. Coffee selection very good. Breakfast area small because of all holiday makers. Very good location with walking distance to everything in the French Quarter and a little bit beyond.

Stayed in April 2024

Brekky could have had a bit more variety

Staff, location…5 mins stroll to Bourbon st or 10 mins to market. Just far enough away so you weren’t living it.. noise, smell etc.

Stayed in April 2024

Our room was next to elevator on second floor, elevator was noisy at all times, tv was not working properly and completely blue tint, walls were dirty, lots of fingerprints, a/c needs to be serviced, shower head and faucet leaked.

Parking was cheapest in town, location was excellent and staff was great and helpful

Stayed in March 2024

After 16 hours of travel we arrived at reception to be told our room had been cancelled because whilst we had paid on time, allegedly Booking ,Com had not.. Fortunately they managed to find us a room but it was far from quiet as it was above the laundry room. After 3 days the staff were able to offer us a much better and bigger room. It well appointed and comfortable. The room cleanliness seemed more superficial than well cleaned. Other than that the trip was really good.

The location was excellent and the staff were really friendly and .helpful. There was plenty of choice for breakfast and coffee and tea were always available. This supplemented what was available in the room.

Stayed in March 2024

The shower you couldnt turn it on without putting you body in yhe way of getting wet. You had to hold toliet handle down until it was all the way down or it wouldnt flush. I had a hair in my eggs. Which can happen anywhere. And we was not able to park to check in. The other person had to just keep circling the block until i was checked in yo open the gate yo park. Parking was a pain and once we parked we didnt want to drive anywhere and have to deal with the parking but it is just the way it is built with poles

It was a good room. We didnt have to deal with the courtyard which was nice

Stayed in March 2024

Price Parking very very tight

Location Safety

Stayed in March 2024

Great location right on edge of French Quarter and across the street from Armstrong Square. Bed very comfy. Couple drawers in dresser wouldn’t close — need to be fixed. Good breakfast and appreciated all day free tea and coffee!

Stayed in March 2024

The cleaning staff was for the most part fine, but on our final full day came by earlier than expected (9:30am), and did not return to clean or refresh towels that day, despite us leaving the room unoccupied by 10:45am.

The front desk and bar staff was really awesome. They were helpful, knowledgeable, and personable!

Stayed in March 2024

It was a little pricey but this was expected based on location. Breakfast was great but crowded.

Great location. Glad it is in the French Quarter but also that it’s kind of on the outskirts so I wasn’t right in the middle of NOLA craziness lol. Very private too with great security.

Stayed in March 2024

Location excellent, breakfast good

Stayed in March 2024

My headboard had greasy looking handprints on it.

Location and breakfast was good.

Stayed in March 2024