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  5. Reviews of Best Western Plus French Quarter Courtyard Hotel

Reviews of Best Western Plus French Quarter Courtyard Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

920 North Rampart Street, French Quarter (Vieux Carré), New Orleans, LA 70116, United States of America

#99 of 171 hotels in New Orleans

Guests' Choice

Review Score

Based on 2494 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.0

  • Facilities

    8.0

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Better lighting in the room. Okay not to have housekeeping every day, but coffee makings? Definitely. Would have been nice to have a Netflix connection available, and more snacks available.

    Breakfast was fine, loved the coffee bar. Pool was lovely as was the fountain area. LOVED the way to call for a cab!

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    In the center of New Orleans.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Heavy rain leaked a bit to the room - below the door.

    A lovely hotel in the French quarter. Easy walking access to Bourbon Street, Café du Mond and Mississippi river bank. The hotel is structured with an inner yard (very green) and a swimming pool. Good breakfast. Good value for the price.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    Lovely traditional feel of a small French Quarter style hotel.
    • Leisure trip
    • Group
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights

    All was great except there is only one small slow elevator, and only one luggage trolley to get your luggage to your room. You need just a little patience and that relaxed southern attitude toward life ...

    EXCELLENT location on a quieter edge the French Quarter, and very easy to find. EXCELLENT hot breakfast buffet. Their parking is less expensive than other hotels, and is in their gated lot. Kind desk staff let us park in front of the hotel when we arrived late at night. Lovely courtyard with palms and a small swimming pool. So easy to walk anywhere in the Quarter, which is where we based our stay during the French Quarter Festival.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Close to everything

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Excellent location, comfortable, great staff.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 2 nights

    Nothing. It was all good.

    Pleasant and comfortable hotel on north Rampart street, across the road from Congo Square and within a short walking distance of the historic cemeteries and the French Quarter is just behind it. We had a pool view room, the room was spacious and clean and had everything we needed. Beds are high and really comfortable. The front desk staff were incredibly helpful and kind. Good breakfast, nice bar and the pool area was lovely and clean.

    Stayed in March 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location. Close to Bourbon Street

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Simple and Quiet
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking is tight. [Which I did read from other reviews, and it's on first come first serve] My room could have been cleaned a little better. [There was hair in the shower, dust next to bed table/headboard] My room did not have windows with a pretty view, they opened up to the hallway.

    Staff was welcoming and nice. The location was in a good spot. On the main road, in walking distance from Burbon st. But quiet enough so you can relax. Seemed to be best for families, older couples, and people who wanted quiet. Perfect area to walk around The court yard was lovely and had enough seating to eat out there. Pool was clean with lots of towels available (we did not swim, it was too cold for me) Breakfast had many varieties and they switch up the main menu every day. One day we had breakfast jambalaya then we had bacon and French toast, another day was biscuits and gravy. They also have a cappuccino machine with different hot beverages to choose from.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location was great. It was walking distance to the French quarter but quiet and across the street from the hop on hop off bus. Parking was very convenient and although the breakfast was average, it was nice to have it included. There were options for everyone to eat something and get full. The taste of the food was not that great though. Overall, it was a good place to stay but a little expensive for what it was.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    8.0
    Very good stay in the French Quarter with pool and nice courtyard
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Keep up the good work.

    Good size room for the central location. Comfy bed and bedding. Beds on the smaller side so my teenagers were fighting a lot. Bathroom standard. Everything clean. Breakfast with fair amount of choices but short on healthy options. Coffee selection very good. Breakfast area small because of all holiday makers. Very good location with walking distance to everything in the French Quarter and a little bit beyond.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    8.0
    Ticks a lot of boxes.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Brekky could have had a bit more variety

    Staff, location…5 mins stroll to Bourbon st or 10 mins to market. Just far enough away so you weren’t living it.. noise, smell etc.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    7.0
    Great location for the value, customer service was great, hotel rooms need to be upgraded
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our room was next to elevator on second floor, elevator was noisy at all times, tv was not working properly and completely blue tint, walls were dirty, lots of fingerprints, a/c needs to be serviced, shower head and faucet leaked.

    Parking was cheapest in town, location was excellent and staff was great and helpful

    Stayed in March 2024

  • Reviewed: April 1, 2024

    7.0
    After a disappointing start very good and recommended.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 10 nights

    After 16 hours of travel we arrived at reception to be told our room had been cancelled because whilst we had paid on time, allegedly Booking ,Com had not.. Fortunately they managed to find us a room but it was far from quiet as it was above the laundry room. After 3 days the staff were able to offer us a much better and bigger room. It well appointed and comfortable. The room cleanliness seemed more superficial than well cleaned. Other than that the trip was really good.

    The location was excellent and the staff were really friendly and .helpful. There was plenty of choice for breakfast and coffee and tea were always available. This supplemented what was available in the room.

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The shower you couldnt turn it on without putting you body in yhe way of getting wet. You had to hold toliet handle down until it was all the way down or it wouldnt flush. I had a hair in my eggs. Which can happen anywhere. And we was not able to park to check in. The other person had to just keep circling the block until i was checked in yo open the gate yo park. Parking was a pain and once we parked we didnt want to drive anywhere and have to deal with the parking but it is just the way it is built with poles

    It was a good room. We didnt have to deal with the courtyard which was nice

    Stayed in March 2024

  • Reviewed: March 30, 2024

    9.0
    Great location
    • Leisure trip
    • Family with young children
    • Double Room with Courtyard View
    • Stayed 3 nights
    • Submitted from a mobile device

    Price Parking very very tight

    Location Safety

    Stayed in March 2024

  • Reviewed: March 29, 2024

    8.0
    Great place to stay a few days!
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location right on edge of French Quarter and across the street from Armstrong Square. Bed very comfy. Couple drawers in dresser wouldn’t close — need to be fixed. Good breakfast and appreciated all day free tea and coffee!

    Stayed in March 2024

  • Reviewed: March 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Bath - Disability Access/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The cleaning staff was for the most part fine, but on our final full day came by earlier than expected (9:30am), and did not return to clean or refresh towels that day, despite us leaving the room unoccupied by 10:45am.

    The front desk and bar staff was really awesome. They were helpful, knowledgeable, and personable!

    Stayed in March 2024

  • Reviewed: March 24, 2024

    8.0
    Nice, but brief stay in Vieux Carre
    • Leisure trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little pricey but this was expected based on location. Breakfast was great but crowded.

    Great location. Glad it is in the French Quarter but also that it’s kind of on the outskirts so I wasn’t right in the middle of NOLA craziness lol. Very private too with great security.

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location excellent, breakfast good

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Good
    • Leisure trip
    • Couple
    • Executive King Room
    • Stayed 2 nights

    My headboard had greasy looking handprints on it.

    Location and breakfast was good.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    Very nice!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 3 nights

    Nice hotel well located. Very clean and comfortable. We enjoyed our stay and took avantage of the nice courtyard.

    Stayed in February 2024

  • Reviewed: March 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Courtyard View
    • Stayed 1 night

    Nothing

    Hotel lovely.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    8.0
    I would stay again.
    • Leisure trip
    • Family with young children
    • Double Room with Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The water temperature for the shower took a long time to heat up and didn't get very hot.

    The front desk staff was very friendly, accommodating and helpful. They made us feel welcomed.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Great place to stay in New Orleans. Recommend.
    • Leisure trip
    • Couple
    • Double Room with Double Beds - Non-Smoking
    • Stayed 4 nights

    I didnt like the pillows, and the room was a bit dated.

    The location is perfect - close to French Quater, restaurants and other cool things, but quite. Nice courtyard with a pool. Pretty goof breakfast. Friendly staff. Great value for the money.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Excellent value in the French Quarter
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Oversized vehicles taking two parking spaces in a very limited secured parking area.

    Super friendly staff, affordable parking, pool and courtyard.

    Stayed in March 2024

Showing 1 - 25

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