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  5. Reviews of Best Western Grants Pass Inn

Reviews of Best Western Grants Pass Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

111 NE Agness Ave , Grants Pass, 97526-3901, United States of America

#19 of 29 hotels in Grants Pass

Guests' Choice

Review Score

Based on 416 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.3

  • Facilities

    7.6

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    6.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 12, 2023

    8.0
    Clean and quiet
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing of note

    Everything looked new

    Stayed in October 2023

  • Reviewed: October 11, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Hot Tub - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Hot tub need to be upgrade

    Did't have it

    Stayed in October 2023

  • Reviewed: September 14, 2023

    7.0
    Lots of traffic noise, but the beds were comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had a first-floor room on the freeway side of the building, which was very noisy all night. The lighting in the room was so dim it was impossible to read.

    The beds were comfortable, the location was convenient and the facilities were clean.

    Stayed in September 2023

  • Reviewed: August 21, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The soundproof is not working. The kid upstairs was making noise. The hotel staff should have arranged the kid to the room at the first floor.

    Breakfast is ok.

    Stayed in August 2023

  • Reviewed: August 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was great

    Stayed in July 2023

  • Reviewed: July 31, 2023

    8.0
    Treated well by staff, good breakfast and coffee.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    We’ll kept

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night

    Bathrooms need fans?

    Great attitude among all staff members (friendly, courteous, and kind). Breakfast was very good.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    6.0
    convenient place to stay off Highway
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    booked a room with two queen beds and it was not available at check in. They did put us in a room that was large with one king and a pull out sofa which would be nice if you did not need two beds. Was not happy about sleeping on an older pull out sofa bed but, understand that things happen. Told room was an upgrade but, it was not what we needed so disappointed that discount to nightly rate was not extended.

    room was large and breakfast was good.

    Stayed in July 2023

  • Reviewed: July 25, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    For the price very outdated and worn and dingy. No exhaust fan in bathroom. If o0

    Stayed in July 2023

  • Reviewed: July 20, 2023

    6.0
    Adequate, but won't repeat stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Our door didn't close completely unless you really tugged to close it (which we forgot multiple times). The door to the next room made a terrible sound barrier and we could hear our neighbors a lot!

    The room was comfortable and the breakfast was good.

    Stayed in July 2023

  • Reviewed: July 18, 2023

    6.0
    In this case, you definitely shouldn’t judge a book by it’s cover!
    • Leisure trip
    • Couple
    • Queen Room with Roll-In Shower - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    It didn’t look like the photo; it was much older. It was loud and needed some TLC!

    Not a whole lot really.

    Stayed in July 2023

  • Reviewed: July 16, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Location of my room. Parking was bad and room was right on the main street.

    The bed was good. And the breakfast was adequate. I have stayed here many times and this was my worst experience.

    Stayed in July 2023

  • Reviewed: July 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    $210 for a small room was way too much.

    Stayed in June 2023

  • Reviewed: July 14, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Carpet was filthy. It was a pet friendly room but no excuse for carpet so bad walking barefoot made feet dirty

    Location

    Stayed in July 2023

  • Reviewed: July 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean, close to freeway and shopping venues. Pool area nice

    Stayed in July 2023

  • Reviewed: June 26, 2023

    7.0
    Rude front desk
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Front desk lady was clearly stressed and was rude and short with us at check in . Won't ever stay here again .

    Location

    Stayed in June 2023

  • Reviewed: June 16, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Most important for a hotel to a traveler is the bed. One of the best things a hotel owner can do to stay loyal to travelers is to know when to change or upgrade the beds. The mattress on the beds in our room are ready to be upgraded or changed out. Best Western is known for quality and comfort.

    I like the location and the friendly staff, as well as the close proximity of the restaurants.

    Stayed in June 2023

  • Reviewed: April 12, 2023

    6.0
    Employees wires crossed
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I made my reservation, I checked that we had a dog. When we arrived at the property, the young lady had me sign a paper stating that I had a dog. When we got in the room, it had not been vacuumed. There was dog kibble on the floor, there was candy on the floor and also a pair of men's socks. I got on my hands and knees and cleaned everything up so my little 7 pound dog wouldn't get sick. The carpet smelled like a dog. Then, after dinner, we figured out there was no ice bucket. There were no cups for coffee or water. So we called the front desk, yet again, and they brought us cups but wanted us to move to a different room because the room we were in is supposedly not a dog room. Obviously, wires got crossed between the young lady who checked us in and the night shift. Also, the lead housekeeper must have not checked the room at all behind the housekeeper. I usually don't have any problems with Best Western, but honestly, I'm going to make reservations elsewhere next time. There are too many choices in this town to settle. Also how dare you ask me to move rooms when it's 8:00 p.m. at night. Plus, tell me this is not a dog room. Well, guess you better check your guest better because there was one in the room before mine. Very dissatisfied

    I liked that it's close to restaurants. It had a bath tub.

    Stayed in April 2023

  • Reviewed: April 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    the noise was very loud with traffic and people upstairs

    clean rooms

    Stayed in April 2023

  • Reviewed: October 19, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    water mane busted

    Great views

    Stayed in October 2022

  • Reviewed: October 7, 2022

    8.0
    Well worth the money- will stay there again!
    • Leisure trip
    • Couple
    • King Suite with Hot Tub - Non-Smoking
    • Stayed 1 night

    To much noise from stairs and the room above.well

    Breakfast was good. Located within 10 minutes of where I need to be early the next morning.

    Stayed in October 2022

  • Reviewed: September 20, 2022

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    I have a handicap and was surprised there was no elevator.

    We choice not to have breakfast.

    Stayed in September 2022

  • Reviewed: September 6, 2022

    8.0
    Overall, a nice stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The door stuck badly to our room & we had a hard time getting it open. I left my charger for my phone, called right away & was told I would get a call back right away but never heard back.

    The place was clean & staff was excellent.

    Stayed in September 2022

  • Reviewed: August 30, 2022

    8.0
    Nice place to stay while traveling with younger kids.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff in the breakfast area could have been more friendly. Perhaps at the end of the shift their frustration with wasted food and mess was showing.

    Location was very accessible from the freeway, perfect while traveling. Breakfast facility was nice, good coffee, standard motel buffet fare. Pool was great for the kiddos.

    Stayed in August 2022

Showing 1 - 25

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