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  5. Reviews of Fireside Inn & Suites Waterville

Reviews of Fireside Inn & Suites Waterville This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

356 Main Street, Waterville, ME 04901, United States of America

#3 of 7 hotels in Waterville

Guests' Choice

Review Score

Based on 373 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.7

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 11, 2024

    7.0
    It was convenient and comfortable
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    They didn’t clean our room. Had to request clean towels and sheets. Had to change them myself. The floor has so dirty- needed to be swept. Had to empty our own garbage. We were there three nights and they don’t come into your room at all. Won’t return there because of it!

    Room was nice. Lobby provided nice breakfast items to take away.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Very good price and excellent establishment. Very easy to hop on the highway in central maine so you are right in the hub of all the attractions Maine has to offer. Governor’s restaurant attached to the hotel was a huge plus. Bed was super comfy and room itself was very comfortable and clean. Can not beat a hotel like this for such a good price.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wasnot happy with the room rate hotels.con toldr it was 126.00yoi charged me the regular room rate of 135 then tacked on another 12.00for tax kind or a sneaky move. You should honor the price I was quoted

    Stayed in April 2024

  • Reviewed: April 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Unfortunately, the bed was too soft. The hotel needs new mattresses. And significant for me, the laundry soap was not fragrance free. I and many others are chemically sensitive. It would be really considerate and good business policy to use fragrance free detergents and cleaning supplies. The scent was not as strong as in other hotels, but bad enough to make sleeping less comfortable.

    It was clean and had all the necessary amenities. The breakfast selection was varied and available very early in the morning for those of us who are early risers. I also appreciated the different places to sit comfortably outside the room, and I took advantage of the workout room treadmill. Overall, we had a good stay.

    Stayed in April 2024

  • Reviewed: March 20, 2024

    8.0
    Adequate stay
    • Business trip
    • Solo traveler
    • 2 Queen Fireplace
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a funny smell to it. I just can’t understand how a hotel in 2023 gets away with no elevators considering the ADA. Trumping up a flight of stairs in a dress hauling luggage is not my idea of a good time.

    The price was good. I liked the fireplace I my room.

    Stayed in March 2024

  • Reviewed: March 7, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night

    A little older facility, but still nicely kept.

    Convenient and the room was very clean. The complimentary snacks were very nice.

    Stayed in March 2024

  • Reviewed: February 22, 2024

    8.0
    It was a good value for the money, we would stay there again.
    • Business trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights

    Beds were comfortable enough, better than some, not as good as others. At the end of the day, so to speak, we did get some sleep. We didn't bother with the complementary Continental breakfast.

    The room was clean and in good condition.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    See above.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not much. We keep returning because consistently good as we’ve come expect.

    Breakfast is minimal compared to some but as advertised. We take some breakfast offering for snacks on the road but can’t pass up the offerings at The Governors next door. All good.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • 2 Queen Fireplace
    • Stayed 2 nights

    no elevator

    Stayed in February 2024

  • Reviewed: February 7, 2024

    9.0
    Very nice, easy off/on highway stayover
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    There is not a handcap ramp or ramp to roll your luggage up. 🤔 pool was closed, frozen over!!

    Had a very comfortable overnight stay, en route home. I'd stayed at the fireside inn many years ago, and they sell little stuffed moose/bears to raise money for cancer support. I bought one year's ago and another one this past stay. I think it's a wonderful fund raiser and item. The staff could not have been nicer or more helpful. The room was spotlessly clean, and the beds were comfortable. The hallway rugs I found beautiful. There was even a bag of micro popcorn to enjoy if wanted. Lots of snacks and breakfast items to choose from in the lobby and take on the road if you wanted. The Governor's restaurant, which is attached to the Inn, served a very good dinner. I had the potroast, salad, beets, and feta, my friend had the meatloaf, mashed spuds. The waitress, service and staff were wonderful. Really hit the spot after a long day of traveling.

    Stayed in February 2024

  • Reviewed: January 9, 2024

    9.0
    Won’t stay again only to do the lack of privacy noise wise
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Could hear people talking in other rooms

    Comfortable beds, good location and friendly staff

    Stayed in December 2023

  • Reviewed: January 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Very c k Ean room, pleasant staff

    Stayed in December 2023

  • Reviewed: December 30, 2023

    9.0
    Love staying at Fireside!!
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Convenience of the restaurant and near by stores.

    Stayed in December 2023

  • Reviewed: December 3, 2023

    8.0
    It is my 2nd time staying at the property. The service is good and the rooms are clean.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value and clean.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Double Queen Room
    • Stayed 2 nights

    BEDS very uncomfortable and the noise level was crazy. I was on floor 2 and it sounded like there was a clogging party above my room to the point it was hard to hear TV

    Nice room, clean

    Stayed in November 2023

  • Reviewed: November 5, 2023

    9.0
    Everything was very clean and the staff friendly and helpful.
    • Leisure trip
    • Travelers with friends
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Convenient to get to.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    7.0
    Nice but expensive considering the property and location.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The cost was very high considering the property. Clearly knowing famalies were visiting students they really jacked up the rates as did other properties in the area.

    Property was close to school I visited and clean. Nothing special in regards to the facility but that is fine. Staff was very friendly and helpful and best part of the stay.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 4 nights

    Bathrooms need to be updated. The toilet is very small and I prefer a shower head with a hose.

    Rooms were comfortable

    Stayed in September 2023

  • Reviewed: September 26, 2023

    8.0
    A very convenient and comfortable place to stay.
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night

    The only complaint was the noise from the room above early in the morning. The building is old, and there didn't seem to be much insulation in the floor......

    The room was very comfortable. I was pleasantly surprised by the selection of breakfast items available in the lobby. Although there was no designated seating area for breakfast, we did find a table and chairs in the hall. And the restaurant attached to the hotel was very convenient for dinner upon arrival.

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Price older facilities,but very clean.

    Clean,easy access, friendly staff.

    Stayed in September 2023

  • Reviewed: September 22, 2023

    7.0
    The room was excellent. The rest just ok.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night

    I was told not to use the guest laundry at around 8pm -and wait until the morning- because the hotel was filled mainly with workers from the electrical company and they'd get grumpy because of the noise; I ignored the advice and did the laundry anyway because I had no choice, only to realise the workers were having beers in groups in the rooms and corridors until way later than I had finished my laundry. No elevator, and our room was in the second floor (and carried quite a bit of luggage).

    Very large room. Clean. Comfy beds. After a long drive, we were received with some chocolate cream cookies at check-in...that absolutely made it for the kids!

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    Very convient location with dog friendly rooms and staff!
    • Leisure trip
    • Couple
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The dog water dish spilled a little so we wiped it up - the laminate floor was a bit dirty, not unreasonable but it is the only thing we did not like as everything else was very good.

    Very dog friendly with a nice restaurant close by. The breakfast was a help yourself individual servings which was fine

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Lobby and main floor had horrible smell.

    They are really trying to compete with the big boys. Beautiful outdoor pool and hot tub.. establishment is older but newly remodeled.

    Stayed in September 2023

  • Reviewed: September 11, 2023

    8.0
    Overall a nice property. A little quirky but overall pretty good.
    • Leisure trip
    • Family with young children
    • Double Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    A little dated, Breakfast could be better

    I liked this property. Staff were nice. Room was clean and comfortable. Good location.

    Stayed in September 2023

Showing 1 - 25

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