356 Main Street, Waterville, ME 04901, United States of America
#3 of 7 hotels in Waterville
Guests' ChoiceBased on 373 hotel reviews
8.0Cleanliness
8.7
Comfort
8.5
Location
8.7
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Catherine
United States of AmericaThey didn’t clean our room. Had to request clean towels and sheets. Had to change them myself. The floor has so dirty- needed to be swept. Had to empty our own garbage. We were there three nights and they don’t come into your room at all. Won’t return there because of it!
Room was nice. Lobby provided nice breakfast items to take away.
Stayed in April 2024
Reviewed: April 10, 2024
Shannon
United States of AmericaVery good price and excellent establishment. Very easy to hop on the highway in central maine so you are right in the hub of all the attractions Maine has to offer. Governor’s restaurant attached to the hotel was a huge plus. Bed was super comfy and room itself was very comfortable and clean. Can not beat a hotel like this for such a good price.
Stayed in April 2024
Reviewed: April 9, 2024
Nolan
United States of AmericaI wasnot happy with the room rate hotels.con toldr it was 126.00yoi charged me the regular room rate of 135 then tacked on another 12.00for tax kind or a sneaky move. You should honor the price I was quoted
Stayed in April 2024
Reviewed: April 5, 2024
Sandra
United States of AmericaUnfortunately, the bed was too soft. The hotel needs new mattresses. And significant for me, the laundry soap was not fragrance free. I and many others are chemically sensitive. It would be really considerate and good business policy to use fragrance free detergents and cleaning supplies. The scent was not as strong as in other hotels, but bad enough to make sleeping less comfortable.
It was clean and had all the necessary amenities. The breakfast selection was varied and available very early in the morning for those of us who are early risers. I also appreciated the different places to sit comfortably outside the room, and I took advantage of the workout room treadmill. Overall, we had a good stay.
Stayed in April 2024
Reviewed: March 20, 2024
Deborah
United States of AmericaThe room had a funny smell to it. I just can’t understand how a hotel in 2023 gets away with no elevators considering the ADA. Trumping up a flight of stairs in a dress hauling luggage is not my idea of a good time.
The price was good. I liked the fireplace I my room.
Stayed in March 2024
Reviewed: March 7, 2024
Lori
United States of AmericaA little older facility, but still nicely kept.
Convenient and the room was very clean. The complimentary snacks were very nice.
Stayed in March 2024
Reviewed: February 22, 2024
Michael
United States of AmericaBeds were comfortable enough, better than some, not as good as others. At the end of the day, so to speak, we did get some sleep. We didn't bother with the complementary Continental breakfast.
The room was clean and in good condition.
Stayed in February 2024
Reviewed: February 22, 2024
William
United States of AmericaNot much. We keep returning because consistently good as we’ve come expect.
Breakfast is minimal compared to some but as advertised. We take some breakfast offering for snacks on the road but can’t pass up the offerings at The Governors next door. All good.
Stayed in February 2024
Reviewed: February 20, 2024
Deborah
United States of Americano elevator
Stayed in February 2024
Reviewed: February 7, 2024
Susan
United States of AmericaThere is not a handcap ramp or ramp to roll your luggage up. 🤔 pool was closed, frozen over!!
Had a very comfortable overnight stay, en route home. I'd stayed at the fireside inn many years ago, and they sell little stuffed moose/bears to raise money for cancer support. I bought one year's ago and another one this past stay. I think it's a wonderful fund raiser and item. The staff could not have been nicer or more helpful. The room was spotlessly clean, and the beds were comfortable. The hallway rugs I found beautiful. There was even a bag of micro popcorn to enjoy if wanted. Lots of snacks and breakfast items to choose from in the lobby and take on the road if you wanted. The Governor's restaurant, which is attached to the Inn, served a very good dinner. I had the potroast, salad, beets, and feta, my friend had the meatloaf, mashed spuds. The waitress, service and staff were wonderful. Really hit the spot after a long day of traveling.
Stayed in February 2024
Reviewed: January 9, 2024
Dorothy
United States of AmericaCould hear people talking in other rooms
Comfortable beds, good location and friendly staff
Stayed in December 2023
Reviewed: January 4, 2024
Mary
United States of AmericaN/A
Very c k Ean room, pleasant staff
Stayed in December 2023
Reviewed: December 30, 2023
Paula
United States of AmericaNothing
Convenience of the restaurant and near by stores.
Stayed in December 2023
Reviewed: December 3, 2023
Ann
United States of AmericaGood value and clean.
Stayed in December 2023
Reviewed: December 2, 2023
Luetta
United States of AmericaBEDS very uncomfortable and the noise level was crazy. I was on floor 2 and it sounded like there was a clogging party above my room to the point it was hard to hear TV
Nice room, clean
Stayed in November 2023
Reviewed: November 5, 2023
Melissa
United States of AmericaConvenient to get to.
Stayed in November 2023
Reviewed: October 23, 2023
Don
United States of AmericaThe cost was very high considering the property. Clearly knowing famalies were visiting students they really jacked up the rates as did other properties in the area.
Property was close to school I visited and clean. Nothing special in regards to the facility but that is fine. Staff was very friendly and helpful and best part of the stay.
Stayed in October 2023
Reviewed: September 26, 2023
Timothy
United States of AmericaBathrooms need to be updated. The toilet is very small and I prefer a shower head with a hose.
Rooms were comfortable
Stayed in September 2023
Reviewed: September 26, 2023
Ann
United States of AmericaThe only complaint was the noise from the room above early in the morning. The building is old, and there didn't seem to be much insulation in the floor......
The room was very comfortable. I was pleasantly surprised by the selection of breakfast items available in the lobby. Although there was no designated seating area for breakfast, we did find a table and chairs in the hall. And the restaurant attached to the hotel was very convenient for dinner upon arrival.
Stayed in September 2023
Reviewed: September 25, 2023
Gil
United States of AmericaPrice older facilities,but very clean.
Clean,easy access, friendly staff.
Stayed in September 2023
Reviewed: September 22, 2023
Cesar
SpainI was told not to use the guest laundry at around 8pm -and wait until the morning- because the hotel was filled mainly with workers from the electrical company and they'd get grumpy because of the noise; I ignored the advice and did the laundry anyway because I had no choice, only to realise the workers were having beers in groups in the rooms and corridors until way later than I had finished my laundry. No elevator, and our room was in the second floor (and carried quite a bit of luggage).
Very large room. Clean. Comfy beds. After a long drive, we were received with some chocolate cream cookies at check-in...that absolutely made it for the kids!
Stayed in September 2023
Reviewed: September 17, 2023
Kathleen
CanadaThe dog water dish spilled a little so we wiped it up - the laminate floor was a bit dirty, not unreasonable but it is the only thing we did not like as everything else was very good.
Very dog friendly with a nice restaurant close by. The breakfast was a help yourself individual servings which was fine
Stayed in September 2023
Reviewed: September 15, 2023
Susan
United States of AmericaLobby and main floor had horrible smell.
They are really trying to compete with the big boys. Beautiful outdoor pool and hot tub.. establishment is older but newly remodeled.
Stayed in September 2023
Reviewed: September 11, 2023
Brandon
AustraliaA little dated, Breakfast could be better
I liked this property. Staff were nice. Room was clean and comfortable. Good location.
Stayed in September 2023
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