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  5. Reviews of Best Western John Muir Inn

Reviews of Best Western John Muir Inn 3 stars

445 Muir Station Road, Martinez, CA 94553, United States

#3 of 4 hotels in Martinez

Guests' Choice

Review score

Based on 289 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.5

  • Location

    8.2

  • Facilities

    7.0

  • Staff

    7.4

  • Value for money

    7.0

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 29 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    the main maid, basically the maid jncharged of all the other maids and only her. she was unfair and Prejudiced. all the rest the staff were very helpful and friendly

    most of the staff and the room.wasnt too bad

    Stayed in February 2024

  • Reviewed: 2 January 2024

    8.0
    Just what we needed to rest up and get on our way
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    We don’t really have much feedback. I just wish coffee was available earlier, we had a super early flight and had to get out of the hotel early. Coffee would have been Great!

    This was a great stay. Exactly what we needed for the amount of time we were staying in the area. The breakfast area was clean and the food was good. The rooms were spacious and clean. We enjoyed our stay

    Stayed in December 2023

  • Reviewed: 1 January 2024

    7.0
    Good
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff and room cleaners where not so good

    It was price good

    Stayed in December 2023

  • Reviewed: 29 December 2023

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Heater fan would not shut off

    Price

    Stayed in December 2023

  • Reviewed: 27 December 2023

    8.0
    It was comfortable and conveniently located.
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 2 nights
    • Submitted via mobile

    The room, 212, felt dated. Minor observations, such as the bathroom mirror frame had some damages, the TV remote’s battery cover was missing, the boxspring’s undercover had a large tear. Breakfast was dismal, eggs in particular.

    It was near the freeway and my friends’ home, which made it quite convenient.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Night check-in staff a bit overwhelmed.

    Good, basic, clean accommodations at a cheap price.

    Stayed in November 2023

  • Reviewed: 26 October 2023

    8.0
    👍😊😃
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    None

    Close to down town

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    This hotel needs renovation. The carpet is old and worn. The paint in the rooms is patched and spotty. The furniture is old, chipped and the rooms are smelly. The pool area was dirty, diapers, chicken wings, dried red punch all over the patio furniture and bees. I booked a room with 2 queen beds 3 adults and a baby. We had two wash cloths and two towels in the room when we arrived. I asked housekeeping in the hallway, if we could have 3 additional washcloths and two additional towels. She called the front desk to ask for permission and said that she could only give me two wash cloths. This was extremely frustrating as we needed to shower and take care of the baby. Also, the staff wasn't pleasant or welcoming at the front desk.

    The location, the price and it was safe. This is an older place but the lobby, kitchen area was clean and welcoming. The breakfast was replenished and had an appropriate variety of foods. I appreciated the ability to check in early as a special request after 8 hours in a car.

    Stayed in October 2023

  • Reviewed: 14 July 2023

    8.0
    Comfortable, friendly staf at registration desk.
    • Leisure trip
    • Solo traveller
    • King Room with Walk-In Shower - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping knocked on my door at 8 am! Fortunately I was awake, but I slept poorly so a knock at the door that early was not appreciated. Small matter of a cracked Kleenex cover with a hole in it. Would look much better if the telephone line were not evident.

    Great location, overall room and bed quite comfortable.

    Stayed in July 2023

  • Reviewed: 8 May 2023

    8.0
    great one night stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    convenient location, right off the freeway. great breakfast

    Stayed in May 2023

  • Reviewed: 22 April 2023

    8.0
    Very good
    • Business trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    A problem guest running up and down the hall screaming at midnight.

    A great breakfast , Comfortable

    Stayed in April 2023

  • Reviewed: 15 April 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    A little noisy, we were close to the ice maker and could hear cars leaving the parking lot in the early hours

    Nice area with plenty of well lit parking, kind and helpful staff, clean and comfortable room. Really enjoyed the breakfast and amenities.

    Stayed in April 2023

  • Reviewed: 14 April 2023

    6.0
    stains on sheets , They don’t have bedspreads . Beds are worn
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    beds were not comfortable , worn

    breakfast , location

    Stayed in April 2023

  • Reviewed: 26 March 2023

    6.0
    Pleasant
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Was up all night cause the room next to us was slamming doors all night

    Breakfast

    Stayed in March 2023

  • Reviewed: 18 March 2023

    7.0
    good value
    • Couple
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    old, needs update

    convenient location, reasonable, good breakfast

    Stayed in March 2023

  • Reviewed: 20 February 2023

    6.0
    x
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    The mattresses needed replacement.

    Full breakfast

    Stayed in February 2023

  • Reviewed: 17 February 2023

    8.0
    good value and location, breakfast buffet is very good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    some rooms need updating, a little noisy on the freeway side

    location is very good

    Stayed in February 2023

  • Reviewed: 27 November 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Two Double Beds
    • Stayed 3 nights
    • Submitted via mobile

    our neighbors were loud and up all night and the walls are thin

    the breakfast was very good!

    Stayed in November 2022

  • Reviewed: 30 October 2022

    8.0
    If the hot tub was working and they fireplace in the front room was lit, it would have been bomb.
    • Leisure trip
    • Group
    • King Room
    • Stayed 1 night

    The spa and hot tub are out of service and that would have been a major part of my evening.

    The breakfast was very good, the room was clean and the location was perfect.

    Stayed in October 2022

  • Reviewed: 8 October 2022

    6.0
    Better than nothing
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Found some of the staff to be surly. The morning lady was very nice.

    Convenient location.

    Stayed in October 2022

  • Reviewed: 7 October 2022

    8.0
    Good and affordable stay in a great location.
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    My roommate said that the wifi did not work after multiple attempts to use it. Also, I wasn't a big fan of the faucet setup in the bath tub but once I figured it out, it worked well.

    I loved the location of the hotel and the friendliness of the staff. The woman who checked me in did everything she could to make sure I was comfortable and enjoyed my stay.

    Stayed in September 2022

  • Reviewed: 28 September 2022

    6.0
    This Best Western is in serious need of remodeling. The staff was nice and the location was good. I'
    • Leisure trip
    • Solo traveller
    • Double Room with Two Double Beds
    • Stayed 1 night

    I was prompter to "upgrade my room" for a mere $5.61. It was implied that I would have a sitting room, apart from the bedroom. What I ended up with was the bedroom and an extremely large bathroom, designed for the handicapped. I'm not handicapped. The shower had no door, and the towel bar was a good 15 feet from the shower, I had no choice but to get water all over the bathroom floor. When the floor was wet, it was as slippery as being on ice. I'm 71 YO and, had I fallen, I would have ended up needing a handicapped bathroom.

    I liked that it was on the upper floor. The beds were quite comfortable. The air conditioner worked well.

    Stayed in September 2022

  • Reviewed: 6 August 2022

    6.0
    ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    staffing wasn’t very pleasant, and rude when trying to find a working ice machine.. only one elevator for the entire place, not very Practical

    location

    Stayed in August 2022

  • Reviewed: 8 June 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a sensor on a cable on the TV that had fallen off in order to use the remote and it took me awhile to figure it out because it was behind the stand, huge gap under the door that allowed way too much light into the room at night, needs a little updating with paint and lighting in hallways

    Friendly staff, free breakfast starting at 5:30am, comfortable beds and quiet rooms despite being next to a major freeway

    Stayed in June 2022

Showing 1 – 25

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