11130 Northwest Ambassador Drive, Kansas City, MO 64153, United States of America
#54 of 114 hotels in Kansas City
Guests' ChoiceBased on 432 hotel reviews
7.8Cleanliness
8.3
Comfort
8.2
Location
8.5
Facilities
8.1
Staff
8.6
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 30, 2024
Priscilla
United States of AmericaWe were there 5 days no one came in the room for trash or fresh towels until day 4. Then they took what towels were on the floor and didn’t leave any clean ones.
Kids enjoyed the pool. Very shallow but my kiddos are young so it was perfect
Stayed in March 2024
Reviewed: March 25, 2024
Tommy
United States of AmericaBetter selection. Better coffee.
Room was clean. The selection was not very good. Coffee was poor.
Stayed in February 2024
Reviewed: March 5, 2024
Mccowan
United Kingdomno adverse comments
Trip went well
Stayed in February 2024
Reviewed: February 10, 2024
Arthur
United States of AmericaLobby/halls cold. Even staff wearing coats
Fine location good. K Did not heat lobby area.
Stayed in January 2024
Reviewed: November 28, 2023
Kerry
United States of AmericaBlack marker marks on the bedspread, kind of freaked me out a little. But it wasn’t that bad.
Very nice room! Staff was very friendly and helpful! The room was clean, but bedding was slightly worn with black sharpie marker marks on the bedspread. But other than that it was very nice.
Stayed in November 2023
Reviewed: November 23, 2023
Mitch
United States of AmericaOld.
Quick check in. Comfortable beds. Good location if you have car.
Stayed in November 2023
Reviewed: November 12, 2023
Mark
United States of AmericaThe room at the breakfast was crowded. Hardly aby place to sit.
The bed was very comfortable and area surrounding motel felt safe
Stayed in November 2023
Reviewed: November 4, 2023
Teresa
United States of AmericaOatmeal at breakfast was awful.
Location
Stayed in November 2023
Reviewed: November 1, 2023
Terry
United States of AmericaExtend breakfast to 10 AM
I liked the facilities and staff. The continental breaksfast was good.
Stayed in October 2023
Reviewed: October 25, 2023
K
United States of AmericaWe were only there one night to catch an early flight , everything was good for that purpose
Beds are so comfortable I slept like a baby, early flight, they have us a to go bag with muffin, granola bar and fruit, shuttle was quick and on time
Stayed in September 2023
Reviewed: October 23, 2023
Brent
United States of AmericaOld hotel BW was fixing up. One staff was very helpful, one was difficult and frustrating.
Good location.
Stayed in August 2023
Reviewed: August 15, 2023
Laurie
United States of AmericaInternet WiFi was not great but, could have been related to the storm during my stay.
Staff was attentive and friendly
Stayed in August 2023
Reviewed: August 6, 2023
Mary
United States of AmericaPool area floor- dangerous.
Employee working the breakfast was amazing! Super friendly every morning. Swimming pool area was great other than the floor is beyond slippery. I was walking with tennis shoes and great soles and slipped. My kids slipped every time. Could be very dangerous.
Stayed in August 2023
Reviewed: July 19, 2023
Jennifer
United States of AmericaWaiting to long for room to be cleaned. They could have all least offered to pay for our beverage at the bar while we waited almost one hour
Parking and location good
Stayed in May 2023
Reviewed: July 17, 2023
Erika
United States of AmericaRoom was not clean. Old cheese shreds on the carpet and some grainy substance all over the bathroom floor.
Location - close to airport. Pet fee was reasonable.
Stayed in July 2023
Reviewed: June 25, 2023
Celine
United States of AmericaThe hotel has an awful perfume smell rooms are outdated
Good location to the airport and amenities. Staff was nice breakfast was good
Stayed in June 2023
Reviewed: June 7, 2023
Deborah
United States of AmericaI didn’t expect the bedding to be changed because we stayed more than one night, but it would have been nice to have the trash cans emptied.
The breakfast was good tasting, but they ran out of some of the hot food, and it wasn’t replaced when we were there for breakfast.
Stayed in June 2023
Reviewed: May 14, 2023
Marlow
United States of AmericaTV had scattered picture, freezing pixels, would change channels randomly. Schudle was not operating when our plane landed, had to find cab.
Breakfast was good, good selection.
Stayed in May 2023
Reviewed: May 13, 2023
Aviance
United States of AmericaFirst room smelled like cigarettes (but I was given a room change)
After switching rooms, it was clean.
Stayed in May 2023
Reviewed: May 3, 2023
Stephen
United States of AmericaBar and food service not available the evening of arrival. We’re told the staff member manning the bar and food had been taken to the emergency room
Handicapped room as requested. Room ready upon arrival.
Stayed in April 2023
Reviewed: April 10, 2023
Holly
United States of Americano complaints
it was clean, inviting, staff was extremely friendly and well presented. breakfast was good. they have an in-house mini diner that stays open till 10pm which I thought was good if you didn’t want to get out to eat.
Stayed in April 2023
Reviewed: April 3, 2023
Lloyd
United States of Americarooms were hot while sleeping
Clean modern look. Good breakfast. Support staff went the extra mile to ensure our happiness
Stayed in April 2023
Reviewed: March 27, 2023
Eddie
United States of AmericaThe breakfast was good / decent. The person working was very kind and friendly.
Stayed in March 2023
Reviewed: March 24, 2023
Chris
United States of AmericaNot much
Spa tub in the room! Good breakfast and staff, bar and dinner was also good
Stayed in February 2023
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