There is no direct walking access from Newark Airport railway station despite being closeby. I used the AirTrain to the general hotel pick up station and doubled back with the hotel shuttle bus. Floor coverings look smart but the ridges can be noisy with people moving around with wheelie bags.

Shuttle bus came as promised within 15-20 minutes of contacting the hotel from the airport pick up point. Runs roughly every 30 mins during the day and can be reserved at the hotel for return journeys. Check in was friendly and the room was comfortable and outside noise minimal. My early flight had been cancelled next day so I could sleep in. Didn't have breakfast. A good stay.

Stayed in March 2024

The fist room we were offered stank of smoke. So we had to change it. The second was better.. There was no kettle in the room. No cups. Not even any courtesy water which I thought very mean. We were kept awake by really loud people in the room directly under ours until 2am. It was awful. They had the TV on really loud. I tried to phone Reception but he did not pick up so I had to go down in my pyjamas to ask him to get the TV turned off. The man on Reception was talking away in Indian to someone on a long personal call, that's why he would not answer my calls down to Reception. We had paid for a Continental breakfast, but they don't start it until 7am which was too late for us. I felt they could have offered us a bread roll and a banana to take with us

Big rooms, we booked a Suite. Very comfortable beds. Great location with an excellent shuttle bus service to and from Newark Airport on a regular basis. Courtesy phones to dial direct to the hotel are located at the exit to the airport. Good shower with great water pressure.

Stayed in April 2024

The bed was dirty the mini fridge was leaking.

The bed itself was ok the room was spacious. I really liked the free shuttle.

Stayed in March 2024

First room was very smoky but we were changed. Sheet had a stain on and decorative throw over bed wasn’t clean. Weird system with breakfast that we had to go back to reception to pick up vouchers (couldn’t we have got them in check in?)

Location near Newark airport is great and shuttle is fast and efficient.

Stayed in March 2024

Rooms stank of cigarette smoke

Good location to airport

Stayed in February 2024

my tv wasn’t working to be exact ( streaming apps. )

great customer service

Stayed in March 2024

I thought I could walk from the Air Train - you cannot. Not a big deal, but just something to consider.

The hotel was nice and clean, staff was friendly, cafe on site, and the price was great especially for the location near the airport.

Stayed in February 2024

noisy guests

location

Stayed in February 2024

We tried to buy some water ,and their machines weren't functioning, also toilets have a problem ! Tried to get a tea but of course I couldn't get any hot water !

Close to the airport and you get free transportation to the airport and from airport!

Stayed in January 2024

Location isn’t easy to get to Parking is terrible

Front desk personnel helpful Shuttle service good

Stayed in December 2023

Hotel need a renovation

Stayed in December 2023

No USB charging in the rooms.

Location, transfers to and from airport

Stayed in December 2023

The sheets on the bed weren’t ironed at all. It was the first time for me to get provided the kind of sheets for the night. It was hard to say if they were washed for me or not…..

My purpose to stay there was for the airport access for the next morning. So it was good enough to close to the airport. They also provided airport shuttle service from/to the airport. However, there was nothing around there, no restaurants, no shops.

Stayed in December 2023

It would have been helpful to receive instructions on how to catch the free shuttle (go to P4 parking garage). The front desk staff was much, much too busy trying to deal with phone calls about the shuttle and checking people in. Better advanced instructions about the shuttle would have saved him a lot of time.

The free shuttle was great. Beds were comfortable.

Stayed in December 2023

- The price is a little higher than the standard

- The location is absolutely optimal for travelers on transit - The hotel room is clean and comfortable - The receptionists are very friendly - The shuttle bus service was excellent

Stayed in November 2023

A bit run down

The room’s huge

Stayed in November 2023

The location is not convenient without a car. In google map, it shows the hotel is steps away from a train station called Newark airport rail way station. However, that station is not accessible from the street. To access the station from hotel, you have to take shuttle bus to the airport first then take the air train back to the station. If you want to go to new York by transit, the best way is to take Uber to Newark Penni Station. Then ride either NJ train or Path line. The total time will take at least one hour. I appreciate that the hotel provided us a complimentary ride to Newark Penni Station.

The staff is very friendly and considerate. The breakfast is actually free Spacious and comfortable room. Not all the rooms has the big bath tub shown in the profile picture. If that interests you, you need to request for a room with a big tub. They even offered us a free shuttle pick up from and to the Newark Penni station. That is not part of the standard service they provide

Stayed in October 2023

I only have two things I did not like. One was the small parking lot. It was tough for someone like me with a Ford Edge to maneuver my way through. The other thing was the smell of marijuana coming through the vents. I understand you cannot completely tell people not to bring it in but if there could be something done to prevent it from going into other rooms, that would be awesome!

The staff was very nice and the room was very clean! The location was only 8 minutes or so from the Prudential Center which is where I was attending an event. I would definitely stay again seeing as I go to the Prudential Center often for concerts!

Stayed in October 2023

long wait for shuttle from the airport to hotel

convenient, great beds

Stayed in October 2023

No carpeted floor, only hard surface

Very big room and very friendly staff including restaurant's staff. Great food at a reasonable price. Good proximity to the airport was a plus. Free shuttle was great with a very friendly driver!

Stayed in October 2023

Sofabed was not quite right ,bit broken..

Transport service from Airport to Hotel was good..

Stayed in September 2023

The bed is horrible. You can feel the spring in the mattress. It hurts.

Cleanliness

Stayed in October 2023

Light too dim in room, no ceiling light

Breakfast

Stayed in October 2023

Although the room was very clean the furnishings were old and required some improvements

Pancake lady was a joy

Stayed in September 2023