401 Winchester Street, Keene, NH 03431, United States of America
#5 of 8 hotels in Keene
Guests' ChoiceBased on 262 hotel reviews
7.8Cleanliness
8.3
Comfort
8.1
Location
8.6
Facilities
7.9
Staff
8.5
Value for money
7.5
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 12, 2024
Jesse
United States of AmericaBreakfast was great. Night staff was awesome and super friendly. Very accommodating. Pool was warm and clean. Room was also clean and well maintained. Staff was very respectful. and
Stayed in January 2024
Reviewed: December 18, 2023
Tanya
United States of AmericaDrain and shower head were dirty, like red around the drain not cleaned, dusty mirror Dirty towel with blue toothpaste left on rack as if clean Pull out couch dirty with crumbs and stains when pulled out. Garbage can not large enough, no recycling
Spacious room Comfortable bed Friendly and helpful staff Breakfast was good Easy location
Stayed in December 2023
Reviewed: October 16, 2023
Christina
United States of American/a
Property and rooms were very clean.
Stayed in October 2023
Reviewed: October 11, 2023
Dean
United States of AmericaInternet connection is not that good.
Receptionist was friendly. Our room & bathroom are clean, basic toiletries available. With microwave, fridge, TV.
Stayed in October 2023
Reviewed: October 3, 2023
Christine
United States of AmericaThe bed was so hard sleeping on the floor would've been the same.
The room was spacious and clean.
Stayed in July 2023
Reviewed: August 17, 2023
Sheila
United States of AmericaRoom could’ve used some updating , bar securing slider door needs to be maintained.
Easy to find , nice selection at breakfast , friendly staff.
Stayed in August 2023
Reviewed: August 5, 2023
Morgan
United States of Americapillows were too small
location, cleanliness
Stayed in August 2023
Reviewed: July 31, 2023
Kimtann
United States of AmericaThe website showed the deluxe king and regular king together so we thought we'd have a bigger roo.
Bed was comfortable
Stayed in July 2023
Reviewed: July 26, 2023
Charles
United States of AmericaCorridor traffic was often very noisy. The hallways, could use freshening up. Bath sink water pressure was awful.
Breakfast was unexpectedly good. the hotel was clean and well kept. Attached restaurant was excellent, fun atmosphere, generous servings.
Stayed in July 2023
Reviewed: July 17, 2023
Stevens
United States of AmericaCigarette and marijuana smoke smells in the hall. There was a musty odor in our room. The room, the floor and the furniture all felt damp.
Great breakfast selection.
Stayed in July 2023
Reviewed: June 23, 2023
David
United States of AmericaBed
Restaurant good food.
Stayed in June 2023
Reviewed: May 30, 2023
Beiyanil
United States of Americavery clean place. The staff was wonderful and went above and beyond to be of service
Stayed in May 2023
Reviewed: May 19, 2023
Dawn
United States of AmericaAll was well
Room was super clean, breakfast was better than expected
Stayed in May 2023
Reviewed: May 8, 2023
Kurt
United States of Americahow high the price was because of college graduation
clean and nice friendly people
Stayed in May 2023
Reviewed: March 27, 2023
Paul
United States of AmericaCould of had normal size comfortable pillows instead of alot of tiny pillows on bed.
Very pleasantly surprised how good the breakfast layout was must be than most hotels free breakfast choices.
Stayed in March 2023
Reviewed: March 15, 2023
Jennifer
United States of AmericaThe beds were not that comfortable, and the pillows provided on the bed were small square pillows, not full sized pillows. The coffee provided in the room, to me tasted more like peanuts than coffee. Maybe have the same coffee brand that is provided in breakfast area, in the rooms.
check in and out was very quick and easy, and hotel was quite for the size of the hotel.
Stayed in March 2023
Reviewed: February 28, 2023
Sdsnh
United States of AmericaI didn't care for the small pillows on the bed. Even though there were quite a few they weren't all that comfortable. The pool wasn't working (heater broken). They were very nice about it and suggested we go across the street to their sister hotel and use their pool which we did. That would be understandable as these things happen but I also have a membership to use the pool and they seem to have an awful lot of issues with the heater not working - meaning for months!! Hopefully it will get fixed and stay that way!
The room was clean and comfortable. I liked the small couch beside the bed. Much more comfortable than most rooms with just a hard chair. The bed was reasonably comfortable. The breakfast was good and plentiful. Not many healthy choices but more than I expected.
Stayed in February 2023
Reviewed: February 10, 2023
Pat
United States of AmericaFront desk staff were not hospitable but they weren't rude either.
Pool, exercize room and Breakfast all were very nice. Bed good, everything clean.
Stayed in February 2023
Reviewed: January 30, 2023
Barbara
United States of AmericaWe had three adults, the pull out bed/couch was child size. We had to track down linens. When opened the couch was full of debris.
Breakfast was typical of small hotel. The area was very clean and well stocked and the attendant was friendly and attentive.
Stayed in January 2023
Reviewed: November 27, 2022
Tammy
United States of AmericaThe parties that were held in the one open area were very loud & they did not do anything about the younger ones running & yelling through the halls.
The property was very clean, the beds were very comfortable, & the staff was very friendly.
Stayed in November 2022
Reviewed: October 31, 2022
Susan
United States of AmericaNothing I can think of.
The amenities were unexpected. Friendly, helpful staff in all areas.
Stayed in October 2022
Reviewed: October 27, 2022
Lauren
United States of AmericaPillows were tiny and uncomfortable. Would rather have a full size pillow.
Nice room and very nice breakfast.
Stayed in October 2022
Reviewed: October 23, 2022
Mary
United States of AmericaI didn’t like waking up and having three bites on my right underarm area and one on the forearm of the left arm.
The breakfast was more than we expected. We were not in the room much and only stayed overnight.
Stayed in October 2022
Reviewed: October 14, 2022
Darlene
United States of Americahad handicap accessible room when we booked it stated that it had a walk in shower but the shower wa a tub shower combo that my husband was unable to use
breakfast was awesome
Stayed in October 2022
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