580 U.S. 1 Bypass, Portsmouth, NH 03801, United States of America
#21 of 23 hotels in Portsmouth
Guests' ChoiceBased on 169 hotel reviews
6.4Cleanliness
7.3
Comfort
7.3
Location
8.1
Facilities
6.6
Staff
7.7
Value for money
6.4
Free WiFi
5.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 21, 2024
Sean
United States of AmericaHotel is dated
Stayed in February 2024
Reviewed: February 17, 2024
Quinn
United States of AmericaLiked the bed, shower did not have hot water and the shower head barely worked! House keeping knocked way to early and had a weird tone when I said we needed more time.
Liked the bed, shower did not have hot water and the shower head barely worked! House keeping knocked way to early and had a weird tone when I said we needed more time.
Stayed in February 2024
Reviewed: November 9, 2023
Marc
United States of AmericaThe breakfast (voucher) at the next door diner was laughably terrible. Gross food and not much of it. Needless to say we did not return after the first time there. I would be surprised if this was the first time you are hearing about this place.
Room, bed, location
Stayed in October 2023
Reviewed: October 9, 2023
Richard
United States of AmericaThe facilities are tired and in need of an update. Due to the long weekend the hotel jacked up its rates. The room was not worth the $450 we had to pay.
Well located right off the highway. The staff were very pleasant and professional.
Stayed in October 2023
Reviewed: October 9, 2023
Patrick
United States of AmericaDated room, ok for one night
Stayed in October 2023
Reviewed: August 12, 2023
Kristen
United States of AmericaThe shower door didn’t close so it leaked water all over the floor. The toilet didn’t flush properly. The top sheets had stains on them. The vending machine didn’t work and the outdoor pool was dirty and had other peoples towels all over
The restaurant attached to the hotel and the size of our room
Stayed in August 2023
Reviewed: January 26, 2023
Thompson
United States of AmericaThe complimentary breakfast and service. We felt unwelcome by everyone.
We didn't stay that long enough to pass full judgement.
Stayed in January 2023
Reviewed: October 20, 2022
Lisa
United States of AmericaLocation
Stayed in October 2022
Reviewed: October 3, 2022
Patricia
United States of Americacoffee pot in room didn’t work but there was coffee in lobby
very clean
Stayed in October 2022
Reviewed: August 25, 2022
Stephanie
United States of Americasmelly, room slightly damp
friendly staff
Stayed in August 2022
Reviewed: August 22, 2022
Carol
United States of AmericaHallways, carpets (in room) unclea
bed was comfortable
Stayed in August 2022
Reviewed: August 14, 2022
Barbara
United States of Americalobby area needs renovation and staff needs attentiveness education
cleanliness and reasonably renovated rooms
Stayed in August 2022
Reviewed: July 28, 2022
Pauline
United States of Americadirty pool area
beds
Stayed in July 2022
Reviewed: July 28, 2022
Jessica
United States of AmericaThere was only one elevator, and it was from another era - it even chimed when it passed each floor!
The staff member at the desk was so busy, but handled everything with a smile. We loved the attached diner - food there was great for dinner and breakfast. The indoor pool was huge.
Stayed in July 2022
Reviewed: July 4, 2022
Cliff
United States of AmericaSeals on side and bottom of shower door coming off and moldy. Paint chipping off shower enclosure. Very dimly lit room.
Friendly staff, and helpful.
Stayed in July 2022
Reviewed: June 29, 2022
Kevin
United States of AmericaAlthough clean, the hotel is a bit dilapidated. Water stains on parts of the walls and ceiling; carpet is torn and frayed.
It was quiet and the location was good.
Stayed in June 2022
Reviewed: June 27, 2022
Kelly
United States of Americavery very worn and outdated facilities.
comfortable bed
Stayed in June 2022
Reviewed: May 23, 2022
Todd
United States of AmericaThe price was ridiculous. $319.00 pre-tax. We booked a 2 Queen Room and were told there was none left once we arrived, it was almost 3am so I wasn't in the mood to argue, but it was a friend I was with so sharing a bed was kind of awkward.
Location was good
Stayed in May 2022
Reviewed: May 19, 2022
Fraine
United States of AmericaIt was a decent room in a decent hotel. Staff was great.
Stayed in May 2022
Reviewed: April 28, 2022
Stacey
United States of Americastaff at the desk need to be more welcoming. The lobby had leaves blowing around inside. the check in area was cluttered. smile goes along way!
location was great!!!
Stayed in April 2022
Reviewed: March 28, 2022
Theresa
United States of AmericaRoom on first floor... No security lock on door.. Entry to hotel was unlocked... anyone could enter facility at any time . Back parking lot was sketchy
Location
Stayed in March 2022
Reviewed: February 10, 2022
Ann
United States of AmericaProperty needs an upgrade. Furniture in the lobby is very worn. Staff was not at the reception desk for a long time after we arrived . We needed more pillows. I went down to the lobby and waited, gave up and had to call three times before someone answered. Some of the towels were very worn to the point of “seeing through them”. I was charged more than I originally agreed to. Staff was very helpful when I needed to make a change though.
Bed was comfortable, mobility bathroom was very good
Stayed in February 2022
Reviewed: December 3, 2021
Cheri
United States of AmericaMy side of bed mattress had big hole in it, ended up trying to sleep in desk chair some.
Big room.
Stayed in November 2021
Reviewed: November 7, 2021
Michael
United States of AmericaThe staff at the registration desk were the most unfriendly people I’ve ever encountered while traveling. They never greeted us as we were coming in or going out. I can’t remember encountering this type of behavior EVER!
We did not have breakfast, so we can’t rate it.
Stayed in October 2021
Ried im Zillertal, Austria
Nabari, Japan
Sarandë, Albania
Chascomús, Argentina
Barrancabermeja, Colombia
Adare, Ireland
Sarria, Spain
Żebbuġ, Malta
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content