1015 Rio Grande Northwest, Albuquerque, NM 87104, United States
#26 of 114 hotels in Albuquerque
Guests' ChoiceBased on 411 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
8.7
Facilities
8.5
Staff
9.1
Value for money
8.4
Free Wifi
9.9
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End of dialog contentReviewed: September 2, 2025
Elizabeth
United StatesNothing
Dog friendly, breakfast, very comfortable, restaurant/bar, great location close to Old Town, Aquarium and Botanical garden, and Rii Grande nature center. Coffee in room and in lobby.
Stayed in September 2025
Reviewed: August 26, 2025
Martin
United StatesThe access
Nothing remarkable
Stayed in August 2025
Reviewed: August 3, 2025
Diane
United StatesThe staff were very welcoming and accommodating. Great location and plenty of room.
Stayed in July 2025
Reviewed: July 18, 2025
Christine
United StatesLocation to Old Town
Stayed in July 2025
Reviewed: July 15, 2025
Poirrier
United StatesNo breakfast provided free like most Best Western.
Comfortable beds and nice room.
Stayed in July 2025
Reviewed: July 6, 2025
Tammy
United StatesWould have preferred a little larger grassy pet area
Location and staff and how our pet was welcomed after a LONG day on the road from Houstom
Stayed in July 2025
Reviewed: June 24, 2025
Cindy
United StatesNo grass for my pet.. just fake turf
Pet friendly
Stayed in June 2025
Reviewed: June 13, 2025
James
AustraliaEverything was Good.
Good breakfast ,nice dining room and good staff
Stayed in June 2025
Reviewed: June 9, 2025
Celia
United StatesNothing.
Very clean, good location, could walk to old town.
Stayed in May 2025
Reviewed: June 8, 2025
Vanessa
United StatesHomeless nearby and under overpasses. Shower head could be replaced.
Friendly staff, felt safe.
Stayed in June 2025
Reviewed: June 1, 2025
Melissa
United StatesBreakfast vouchers, pool was very nice & room was very comfy
Stayed in May 2025
Reviewed: May 31, 2025
Cheryl
United StatesLocation ,
The staff was so nice. They gave us a shuttle ride to and from the Pueblo cultural center. Very pleasant! Bed was very comfortable!
Stayed in May 2025
Reviewed: May 14, 2025
Marina
United KingdomBlocked sink and light not working told staff but not fixed
Stayed in May 2025
Reviewed: May 13, 2025
Ian
United KingdomShower - pressure was a bit weak and was one of those with only half a screen so inevitably the bathroom floor gets wet
Nicely themed 'Old Mexico' hotel with interesting pictures of times gone by adorning the walls. Decent bar & restaurant on site. All staff were welcoming and friendly. Room was spacious and comfortable. Good location for Old Town, not so much for city centre. Plenty of parking spaces.
Stayed in May 2025
Reviewed: May 9, 2025
Deborah
United StatesThe free breakfast this time was not as good as in past visits. The breakfast burrito was about 85% filled with potato rather than eggs and potato. Nevertheless, it was tasty. The other thing is that although the cleaning staff are good, cleaners and thorough, they are quite noisy in the hall in the mornings when people are still trying to sleep. I would still happily stay there again.
I like that the property is reasonably priced and has an airport shuttle. The staff are very accommodating. They provide free breakfast, sometimes. I don’t exactly know how you get the free breakfast and how you don’t because I’ve stayed there several times and the first two times got free breakfast every day and the last time I got free breakfast one of two days. however, it is a decent place that is clean and comfortable
Stayed in May 2025
Reviewed: May 7, 2025
Mark
United StatesClose to freeway and not great neighborhood however the parking was free and surrounded by fence for security.
Only a few blocks to walk to Old town. Right off the freeway and loved that there was a restaurant and lounge with good food and great staff. The room was comfortable and updated 50” TV as we wanted to catch up on a game at night. Overall, although this was not the newest or most modern, it surpassed our expectations by staff and amenities.
Stayed in May 2025
Reviewed: May 7, 2025
Victor
United StatesNo free breakfast
Comfortable rooms. Had everything needed for a weekend trip.
Stayed in March 2025
Reviewed: May 6, 2025
Marianne
United StatesBreakfast
Stayed in May 2025
Reviewed: April 30, 2025
Devair
United StatesHousekeeping could have improved. We asked twice to have housekeeping clean our room. We didn't require the bedsheets/pillow cases be replaced but would have liked clean towels without having to ask. I believe extra toilet paper should have been left in the room also. There are two rolls in the dual holder and one was completely out. I asked the front desk for another roll and she was happy to accommodate.
Had one dinner in hotel restaurant and was good. Waiter was nice and gave us ideas of things to see in the area.
Stayed in April 2025
Reviewed: April 29, 2025
Lisa
United StatesI didn't realize until later in the week that we were being charged the $30 A night for a pet fee. I did notice dog bowls in our room and a pet bed. This trip I did not bring my dog but the staff was very kind and helpful of taking that charge off my bill
This place was great for never being to ABQ before,we came and saw the Gathering Of Nations,did a bunch of local shopping.,the hotel it self is one of the Best Western I've stayed,I'll be traveling soon more and hope to find one like this,the room was clean staff were very nice,the attached restaurant. The wild avocado was very good.food had a lot of choices and very flavorful the bartender. Joey in the tap and cork lounge was awesome. The first night we were there they started a karaoke night. The picture of the food was Jenny's tamales. My family makes tamales. We make them once a year. I always taste the rice and beans before anything else. If that's good then the rest should be good and it was
Stayed in April 2025
Reviewed: April 12, 2025
Anne
United StatesMy meal from the restaurant was bland.
Parking lot felt secure. Staff was lovely. Room was comfortable.
Stayed in March 2025
Reviewed: April 5, 2025
Betty
United StatesOur room didn't have a microwave and that would have been nice. Even without it, we will stay there again.
Breakfast was the very best and the servers were wonderful.
Stayed in April 2025
Reviewed: March 21, 2025
Lulu
United Statesnone
The staff are very friendly
Stayed in March 2025
Reviewed: March 16, 2025
Constance
United StatesBeds were very soft.
Staff was great!
Stayed in March 2025
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