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Reviews of Best Western Plus Rio Grande Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1015 Rio Grande Northwest, Albuquerque, NM 87104, United States of America

#44 of 136 hotels in Albuquerque

Guests' Choice

Review Score

Based on 386 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    7.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    9.0
    Very pleasant for a foreigner without a car (location)
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Maybe the strange smell when opening the room (for the 1st time, tho) and the old- fashioned decoration of the hotel.

    Friendly staff, location (close to the event I was attending, as well as to Old Town and Sawmill restaurants), the small-but-sufficient gym, full cable TV channels. As a foreigner visitor without a car, all those were very pleasant

    Stayed in March 2024

  • Reviewed: February 19, 2024

    9.0
    I would definitely stay here again.
    • Business trip
    • Couple
    • King Room - Non-Smoking/Pet Friendly
    • Stayed 1 night

    It was a little pricey... but I also realize it's on the cusp of Old Town. All in all, it was a good value. The hotel is older, but tastefully modernized.

    The location was the key for us. The staff and rooms were great.

    Stayed in February 2024

  • Reviewed: February 8, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • King Room with Pool View - Non-Smoking
    • Stayed 1 night

    The water pressure was not great, and I didn't care for the overhead "rainfall" shower design.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    9.0
    Wonderful, would recommend to others.
    • Leisure trip
    • Couple
    • King Room with Pool View - Non-Smoking
    • Stayed 1 night

    N/A

    Clean, great location, walking distance to downtown with restaurants and shopping. Close to airport and main freeway. We have stayed here a few times and always a positive experience.

    Stayed in December 2023

  • Reviewed: January 4, 2024

    9.0
    Great for dogs!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Sad to find the shower not working this time. Staff said they would fix it right away.

    3rd time we've started here. Love the dog run and the staff.

    Stayed in December 2023

  • Reviewed: December 27, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable bed and hot shower

    Stayed in December 2023

  • Reviewed: December 9, 2023

    7.0
    Overall for the money, we got what we paid for. Service was excellent.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The hall carpet on the third floor was loose. My husband's cane kept getting tangled up in the creases. Very dangerous situation. Carpet needs to be stretched.

    The breakfast was good. The location was easy--on and off I-40!

    Stayed in November 2023

  • Reviewed: November 27, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Pool View/Non-Smoking
    • Stayed 5 nights

    The annoying addition of 25$ to the bill to get the room 1 hour early when it was already ready. I am fine with paying for the work, but when the room is already ready, that seems uncalled for.

    Nice, conveniently located near the old town (possible to reach it on foot). Nice old-fashionned wood furniture. Efficient shuttle service to the airport. Dinner options nearby.

    Stayed in November 2023

  • Reviewed: November 11, 2023

    9.0
    The stay was excellent although the price was high due to the Balloon Festival in the area.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 6 nights

    Would like to have a microwave in the room.

    Food was very good. service was excellent!

    Stayed in October 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    All good.

    We go to Albuquerque often for the airport. We usually stay at BW Rio Grande. Good bar and decent restaurant.

    Stayed in August 2023

  • Reviewed: October 23, 2023

    9.0
    Not my first time here, always great service!
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Pool View/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The price was just a bit high.

    Safe and clean, as well as just off highway 40.

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Pool View/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The voucher breakfast was quite good, very decent. The room was very clean. The decor was nice. The shuttle service was great, not only to the airport and back but around town. The shuttle service and the free breakfast were the reasons we chose the hotel. And glad we did. Having a self serve espresso machine was nice.

    Stayed in October 2023

  • Reviewed: September 17, 2023

    7.0
    We stayed with Road Scholar group & was offered very pleasant accommodation
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Too much freeway noise & very loud air conditioner

    Close to museums & old town

    Stayed in September 2023

  • Reviewed: August 19, 2023

    8.0
    Good place. Good location.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Left before breakfast

    Stayed in August 2023

  • Reviewed: August 18, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    None

    Nice staff!!!!

    Stayed in July 2023

  • Reviewed: August 6, 2023

    9.0
    good
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    bugs and webs on ceiling

    security of my car

    Stayed in July 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Pool View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast and coffee.

    The room was nice, bed was comfortable. Very clean.

    Stayed in July 2023

  • Reviewed: July 26, 2023

    9.0
    No
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    No free breakfast. Room was small.

    Best bathroom on our road trip.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    9.0
    Nice hotel near Old Town
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Pool View/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast offered

    Quiet Updated interior

    Stayed in July 2023

  • Reviewed: July 13, 2023

    7.0
    I really liked the hotel, restuarant staff, the place was lovely and clean. I felt safe.
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Mobility Access
    • Stayed 2 nights

    I specifically requested a room near the meeting rooms, which would have been near the restaurant as well. My room could not have been further away from both of those areas. I did a lot of walking around both days. Which is not something I am good at. Don't know what happened to the request, although at check in I was assured I was close. I was not. When I asked for a receipt I was told since I had booked with Booking.com., I woulld get an email from them There were a lot of no 's surrounding my stay because I booked with Booking.com. Not sure what that's about I've never had that problem before.

    It's a lovely hotel. I loved the decor and all the historic photos of ABQ. The pool was open and clean. The room was clean. I felt safe because of all the fencing around the property. The food was good. The staff at the restaurant was very pleasant and efficient, they smiled!!!

    Stayed in July 2023

  • Reviewed: June 28, 2023

    7.0
    Good value, very friendly staff
    • Business trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night

    The air conditioner was quite noisy when it cycled on during the night.

    Staff was extremely friendly and went out of their way to help us get to the train station. The rooms were clean and updated, and the price was right.

    Stayed in May 2023

  • Reviewed: June 22, 2023

    7.0
    The Good the Bad..
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Coffee maker in room didn't work then coffee machine in lobby had a hot chocolate option and chocolate milk option except chocolate was out, I told front desk that night and the next day still no chocolate.. The jacuzzi spa had a broken metal rail was broken and sharp.. And the stairs only went to 2nd floor not sure what that was about....

    It was convenient off the interstate, it was clean and the wild avocado staff was great food was great.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking/Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms were clean and comfortable. The complementary breakfast offered a wide variety of choices and was delicious. I traveled with my 3 kiddos and they enjoyed swimming in the pool.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    9.0
    it was a nice motel and the staff was very nice.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was a little pricey. I prefer a free breakfast and that was not available.

    it was clean and well decorated. Pretty good value. there was an on-site restaurant so that was handy.

    Stayed in June 2023

Showing 1 - 25

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