Love the atmosphere and the attendants

Stayed in August 2025

Nothing.

Staff were so friendly and helpful; room very comfortable; nice complimentary breakfast.

Stayed in August 2025

Parking was a little tricky at first. You receive a parking fob after checking in, so I had to park on the street temporarily since there weren’t any other available spots nearby.

The room was clean, and the bed was exceptionally comfortable! It was also in a great location.

Stayed in July 2025

nothing!

great location, free parking, good breakfast, friendly staff, room spacious and comfortable! would absolutely recommend!

Stayed in June 2025

Breakfast only lasted till 9:00am

Very clean

Stayed in August 2025

Bathroom got a little warm.

Great location, quaint old building, secure parking lot.

Stayed in August 2025

Elevator did not function. Not a huge deal for us in a 3 story hotel, but could be an issue for some

Location, large room. Location near streetcar is awesome!

Stayed in August 2025

breakfast is there, but very little like bagels and muffins- no eggs bacon etc, and the elevator was out of service during our visit so we had to take the stairs

staff were nice and accommodating, facilitates and environment was clean

Stayed in August 2025

Elevator not working.

Good location. Clean. Good staff.

Stayed in July 2025

One elevator and it was out of service. Parking situation was not ideal. They have 23 spots and the first 23 get access. We had to park 1.5 blocks away in the Touro garage.

Location and history of the hotel. Beds were very comfortable and the room was clean and fairly recently updated.

Stayed in July 2025

Great location, streetcar right across from it, great price but I mostly chose this hotel for the gated private parking. The rooms were clean and cold. Also, shout out to the young lady at the desk in the morning shift. She always had a smile and always greeted us when leaving and returning. For those wondering, the staff was great. 👍👍

Stayed in July 2025

July 23, 2025 and the elevator is STILL broken. (it was broken last week from another review I read and I thought by now it would have been repaired) Walking up three floors w lots of bags was no fun. Today was 101° w the heat index. To be fair…the front desk told me to let them know if we needed help, but we didn’t take her up on the offer.

The front desk staff was friendly and very helpful with info on the streetcar. The room was clean and had a fridge and microwave. They offer a free continental breakfast w coffee plus the was a keurig in our room and several k-cups. We really appreciated the gated parking lot on site that was no extra charge. Nice quiet location away from the downtown noise, but an easy ride there on the streetcar. The stop was right outside of the hotel door and a few steps to the right.

Stayed in July 2025

Elevators wasn’t working

Kindness

Stayed in July 2025

The elevator was BROKEN during our entire weeklong stay and we were never told about this, or given any kind of reparations. For a multi-story hotel, the elevator should NEVER be out of service for more than 1 day. What do people with disabilities do that cannot take stairs? Every day I would ask about the status of the elevator or the part they were waiting on and no one ever seemed to give me a very involved or concerned answer. It was a very nonchalant and casual response that they were still waiting. UNACCEPTABLE. This would make me reconsider staying here in the future.

Breakfast and location were great. Hotel was clean, staff was very friendly and accomodating. Housekeeping was prompt and efficient. Room was spacious, quiet and welcoming. Value was good too.

Stayed in July 2025

AC was not cooling properly

Location and staff

Stayed in July 2025

We saw rodents outside in parking area, which was a bit concerning. However, they were outside!

We thought it was a nice, clean room at a good price and a convenient location. Parking is free. Very reasonable pet fee per night and staff is very friendly. Connected to Superior Grill.

Stayed in April 2025

It was clean and quiet and everything we did was close by. The staff was super nice. I would recommend this hotel to anyone.

Stayed in July 2025

N/A

The cleanliness. The location

Stayed in July 2025

There was someone cleaning up using the power washer around 4:00 am.

I like the cleanliness, the ambiance, secured parking, and the staff are friendly. The location is very accessible. The streetcar stop is just a few feet away from the property. I will definitely recommend it.

Stayed in July 2025

The property was maintained fairly well but could be a little better. We had an incident of water leaking from the toilet tank at 5:30 in the morning.

The property was clean and located in the Garden District with Street Car stop just a short block away.

Stayed in July 2025

I have no complaints.

The location is fantastic! The king size bed was very comfortable. The gated parking lot was great to have and we did not have to locate street parking or pay for parking. The location and the free parking was why I originally booked this hotel. The comfortable bed and the cleanliness were bonuses. The continental breakfast was great as well.

Stayed in June 2025

The bathroom could have been a little more updated but it was very functional

Very comfortable room, fantastic location, staff very friendly, great Community Coffee

Stayed in June 2025

Location

Stayed in June 2025

N/A

Our stay at the St. Charles Inn, Superior Hotel was amazing. The staff was very friendly, welcoming, and professional. The rooms were clean and comfortable.

Stayed in June 2025