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  5. Reviews of Best Western The Plaza Hotel - Free Breakfast

Reviews of Best Western The Plaza Hotel - Free Breakfast This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3253 North Nimitz Highway, Honolulu, HI 96819, United States of America

#156 of 277 hotels in Honolulu

Guests' Choice

Review Score

Based on 1173 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.8

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 21, 2024

    7.0
    This hotel does what it needs - a room ready for the airport.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms have a large glass window that faces the pool area. These windows were filthy. The noise from the road is so loud also. We were in a lower room so maybe in the higher ones would be better. But no lift on the lower area of units (2 floors only). Also breakfast is only from 7am so if you leave earlier, too bad.

    Free shuttle (other than tips) was great. Room was older but clean sheets and comfy bed.

    Stayed in March 2024

  • Reviewed: March 21, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 2 nights

    very noisy by freeway

    ease to airport

    Stayed in February 2024

  • Reviewed: March 4, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Queen size beds instead of doubles. The parking rates were expensive and no longer Kamaaina rates were available.

    Breakfast, cleanliness and location

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    It was ok
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Roll-In Shower - Mobility Access/Non-Smoking
    • Stayed 1 night

    Limited dining options

    Good location,

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Good stay.
    • Leisure trip
    • Couple
    • King Room - Pet Friendly
    • Stayed 7 nights
    • Submitted from a mobile device

    The shower.

    The bed is very comfortable. They do clean your room daily. The breakfast was good too.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    8.0
    Great value close to the airport
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    The road noise was very loud near the highway, but the location was convenient to the airport and close to our destination. I did not like being in an outside room instead of the hotel part of the property. The lines for breakfast were very long. The eggs were very soggy. One of the receptionists was a little terse.

    I liked the free breakfast and the coffee bar. I liked having the sink outside the bathroom.

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    It was ok. The reviews reflected the hotel. The price was ok for what received.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel was dated. It is well used and shows this. The room was very clean.

    The breakfast was Amazing - lots of choices. Could take extra away for later (lunch).

    Stayed in February 2024

  • Reviewed: February 24, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 4 nights
    • Submitted from a mobile device

    Room 109 was the first room I was in. The shower was broken and it was at the back of the hotel on a darker street. It was also a pet room and didn’t feel safe or as clean as the room in the main building. I did not have pets and do have mild allergies so it wasn’t the best fit.

    The staff was great. They moved me to a new room when the shower was broken.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    7.0
    A 5 score only because of our room location.. like a stepchild treatment done and forgotten
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 5 nights
    • Submitted from a mobile device

    We were given rooms that was alarming in the middle of the night loud sounds from cars and motorcycles racing. We located in the back dark walkways.

    Friendly & accommodating staff.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    7.0
    Handy location, decent hotel next to airport.
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 5 nights
    • Submitted from a mobile device

    A bit noisy due to proximity to freeway. Neighborhood is industrial.

    Good location, very good shuttle service To airport, good breakfast, clean room, Good shower. Some decent cafes nearby.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Convenient if a bit noisy.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 2 nights
    • Submitted from a mobile device

    Being so close to the highway and the lift, the room was quite noisy.

    The location was very convenient to the airport and Pearl Harbour The breakfast was very good.

    Stayed in February 2024

  • Reviewed: January 30, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast sort of blah!

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Customer service staff were hesitant in meeting our minor requests.

    Shuttle bus service from the airport was very prompt and convenient.

    Stayed in January 2024

  • Reviewed: January 26, 2024

    7.0
    Overall, it was a great stay. I don’t mind coming back to this hotel again!
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and City View - Non-Smoking
    • Stayed 11 nights
    • Submitted from a mobile device

    Breakfast is not so great.

    Location; cleanliness, and friendly staff!

    Stayed in January 2024

  • Reviewed: January 24, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Room - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Excessive traffic noise until after 10:30pm, began again before 6 am on the mountain side of the building. Could use serious soundproofing

    Nice breakfast, nice staff Nice pool. Aorport shuttle.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet was worn out. Wasn't really a nice hotel

    Shuttle and close to the airport

    Stayed in January 2024

  • Reviewed: January 19, 2024

    7.0
    An airport hotel for a short stay
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night

    The hotel did no meals in the evening and the choice from local fast food outlets was limited. The location was close to the airport but not in the most inviting of areas, dominated as it was by freeways, the airport and fast food outlets.

    An airport hotel so we were pleased with our pick-up from the terminal on arrival and the shuttle to the airport at 5am the next morning. The room was comfortable and quiet.

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    It was relaxing
    • Family with young children
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 2 nights
    • Submitted from a mobile device

    None

    The free breakfast. Not many hotel provides such good breakfast.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    6.0
    Okay for an early flight. Free breakfast was great.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy, as expected, being so close to airport. Not a nice area, don’t feel particularly safe. Not many food options within walking distance. Room was dated and bathroom old/dirty.

    Close to airport and free shuttle which was great for an early flight. Free breakfast was better than expected.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    7.0
    Value for money.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night
    • Submitted from a mobile device

    Bit dated

    Gr8 location. Free shuttle, free breakfast. No resort fees.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    6.0
    Okay for catch flights or late arrival.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds and Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    We need a little milk to make tea but we were told it’s not available after the kitchen was off. No corner store around.

    Shuttle bus services

    Stayed in January 2024

  • Reviewed: January 10, 2024

    8.0
    it was short
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    slow moving elevators

    View from the window at sunrise. The receptionist, Rose, was very kind.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    8.0
    Perfect for an overnight before an early flight.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Pet Friendly
    • Stayed 1 night

    Very clean property, very convenient to the airport. Staff was very nice.

    Stayed in January 2024

  • Reviewed: January 7, 2024

    8.0
    We were entirely satisfied with our stay.
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Receptionist quickly and cheerfully resolved a reservation problem, and maintenance staff quickly diagnosed and replaced a faulty refrigerator with a brand new unit.

    Stayed in January 2024

Showing 1 - 25

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