380 Winter Street, Waltham, MA 02451, United States of America
#10 of 13 hotels in Waltham
Guests' ChoiceBased on 672 hotel reviews
7.4Cleanliness
7.8
Comfort
7.7
Location
8.2
Facilities
7.6
Staff
8.2
Value for money
7.6
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Castro
United States of AmericaThe cleaners were loud very early in the morning
The restaurant has awesome ambience, menu variety and excellent staff
Stayed in April 2024
Reviewed: April 11, 2024
Ruth
United States of AmericaI was not happy when ai got to my room with 2 pillow classes laying on my bed. Staff forgot to complete putting them on my pillows. Also, in my room the mattress needs to be changed out. Was not comfortable. I slept on the left side closes to tv and could tell that the mattress was well used.
Breakfast was really good. Lots of choices and healthy alternatives for those not wanting to eat lots of carbs. You could also request a special breakfast made. Fitness gym was nice. Could have used towels and spray to wipe down equipment after sweating after workout.
Stayed in April 2024
Reviewed: April 4, 2024
Majid
United States of AmericaFacilities are getting old specially bathroom
Friendly staff
Stayed in April 2024
Reviewed: April 4, 2024
Marc
United States of AmericaBreakfast is only served for a short time. The prices in the little shop they have are excessive (think $5 for a regular Hershey Bar). You have to request housekeeping in advance, and I wasn’t told this at check-in.
The bed was extremely comfortable — I wish I could’ve brought the mattress home. The room was huge. The staff were pretty attentive, and that’s all that’s important.
Stayed in March 2024
Reviewed: March 27, 2024
Gwen
United States of AmericaGreat
Stayed in March 2024
Reviewed: March 14, 2024
Sama
United States of AmericaThe bathroom was not clean. The toilet was so dirty. I told the receptionist to get me room not joint but she gave joint one which we heard people next door having sex so inappropriate. This is our second visit and last one.
The price is good and location
Stayed in March 2024
Reviewed: March 13, 2024
Federica
United States of AmericaOlder facility, bathroom looked a bit run down. TV had basic cable and no streaming ability.
The location
Stayed in March 2024
Reviewed: March 5, 2024
Mcgrath
CanadaOur room had a balcony to the outside and the sliding, locking part of the window was missing. With the roof just under the window, it posed a safety issue.
The breakfast offerings were amazing. The room was spacious and the beds were quite comfortable. It was an easy commute into Boston.
Stayed in March 2024
Reviewed: January 27, 2024
Haiyan
United States of AmericaWas unable to take shower due to broken
Breakfast
Stayed in January 2024
Reviewed: January 15, 2024
Ericka
MartiniqueNa
Location and restaurant
Stayed in January 2024
Reviewed: January 10, 2024
Naveed
CanadaNever had Towels at the pool, we always had to ask and get them.
Overall we had a good experience at this property. Staffs were nice and helpful
Stayed in January 2024
Reviewed: January 8, 2024
Natalie
United States of AmericaYou should add apps like Netflix to your TVs.
Stayed in January 2024
Reviewed: January 3, 2024
Leah
United States of AmericaPriceline listing says there is a whirlpool, but that is incorrect.
Loved the pool and the full hot breakfast.
Stayed in December 2023
Reviewed: December 31, 2023
Emma
CanadaIt was clean "enough", There was some hair in the bathroom near the sink. The sheets and pillows had a smell to them. They could have better cleaning protocols.
The room was spacious and nice. It was okay. Nice to have a fridge and a coffee machine. The staff was nice. The location was convenient as a stop far enough from the city to avoid getting trapped by the traffic. The bed was comfortable "enough" after a long day. There was an indoors swimming pool and a gym, but I did not have time to use the facilities. I basically went to sleep and shower there.
Stayed in December 2023
Reviewed: December 27, 2023
Yi
CanadaAll 6 pillow cases were unchanged/used, and an used disposable razor was left in shower by the last customer, suppose all that should be removed by hotel staff? Breakfast was decent, during my 3 nights stays, only on Christmas day morning had sausage burger, all the other two morning only had beacon as option.
Decent breakfast, room was okay, receptionists and breakfast staffs were friendly enough.
Stayed in December 2023
Reviewed: December 9, 2023
Pedro
United States of Americalocation very difficult to walk around, side walks in the area not well maintained perhaps due to lots of construction nearby and cross roads not fit for pedestrians, so it felt isolated place that you can only reach by car even though is very near boston
nice breakfast with nice breakfast staff who was very attentive, large rooms, nice pool, nice restaurant inside, ample parking
Stayed in November 2023
Reviewed: December 2, 2023
John
United States of AmericaReserving a balcony room through booking.com apparently didn't transfer to the hotel. However, Sam at the front desk was able to get me into a balcony room. Everything turned out good, and I enjoy the sunsets from my room. Other than that glitch, l have no other complaints. There was no "do not disturb" door hanger in my room.
Convenience. I enjoy eating at the copper house tavern. Very comfortable beds. And I enjoy the balcony, especially overlooking rt 128 all jammed up and I have no where to go except downstairs for dinner.
Stayed in November 2023
Reviewed: November 30, 2023
Debra
United States of AmericaThe shower would not turn on called down to front desk to ask what the secret was. Still couldn’t get it to work spent a half hour and no shower.
Breakfast stuff was cold even though it was in hot plates.
Stayed in November 2023
Reviewed: November 27, 2023
Robert
United States of AmericaPillows in rooms. The foam pillows are not as comfortable as the feather one....kept waking up through the night to get into a more comfortable position.
Breakfast area was always ready at 6:30am each morning. Don't loose the person who takes care the breakfeast area. He always makes sure every guest is taken care of . Balcony Rooms are a nice addition.
Stayed in September 2023
Reviewed: November 14, 2023
Alice
United States of AmericaI am on a low carb diet and so all I had was bacon and eggs, but they had lots of other stuff. Hotels frequently have nothing but carb loaded food so I don't usually use the included breakfast.
Stayed in November 2023
Reviewed: November 6, 2023
Umut
TurkeyOur hotel stay was good, but there were problems with the customers who stayed, we called the reception, they were immediately interested, but it's not the hotel's fault that the customer is problematic, the breakfast variety is above American standards
Our hotel stay was good, but there were problems with the customers who stayed, we called the reception, they were immediately interested, but it's not the hotel's fault that the customer is problematic, the breakfast variety is above American standards
Stayed in November 2023
Reviewed: November 6, 2023
Umut
TurkeyOur hotel stay was good, but there were problems with the customers who stayed, we called the reception, they were immediately interested, but it's not the hotel's fault that the customer is problematic, the breakfast variety is above American standards
Stayed in November 2023
Reviewed: September 18, 2023
William
United States of AmericaValue per night was ridiculous for this level of hotel. $2006 for 4 nights!!! I didn’t have a lot of other options so I took this regrettably.
Free parking and good location
Stayed in September 2023
Reviewed: August 20, 2023
Kathleen
United States of AmericaNice, comfortable room. Nice breakfast
Stayed in August 2023
Kiefersfelden, Germany
Menton, France
Karpathos, Greece
La Malbaie, Canada
Tsuruoka, Japan
Wrocław, Poland
Massa e Cozzile, Italy
Florence, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content