3275 East Garvey Avenue North, West Covina, CA 91791, United States
#3 of 9 hotels in West Covina
Guests' ChoiceBased on 368 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
8.6
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 21 April 2024
Mandi
United StatesThe food sucked
The beds are amazing
Stayed in April 2024
Reviewed: 1 April 2024
Fawn
United StatesGuess service representative Minnie was rude needs more training when working with guests
Breakfast was great and the location was perfect
Stayed in March 2024
Reviewed: 5 January 2024
Marife
Canadadelicious
breakfast
Stayed in December 2023
Reviewed: 16 November 2023
Dwayne
United StatesI feel with a little more focus on quality the breakfast could be improved, I realize its not free but included. Coffee was excellent and the staff was attentive.
Comfortable beds and good location for our event
Stayed in November 2023
Reviewed: 13 November 2023
Theresa
United KingdomNobody told us what time breakfast was and we arrived just before 9 and nothing left
loads of places to eat around and easily found
Stayed in November 2023
Reviewed: 22 October 2023
Darren
United StatesAfternoon and evening staff were very nice and pleasant. Morning staff couldn’t be bothered for questions because they were on their phones. They would only motion with their hands.
It was nice and clean.
Stayed in October 2023
Reviewed: 3 October 2023
Rivas
United StatesWater leaks all over the hallway on our floor. Bathroom in the room wasn’t the cleanest.
I felt it was a safe location. Lobby was very clean and gentleman at the desk was friendly and helpful.
Stayed in October 2023
Reviewed: 25 September 2023
Alan
United StatesThe was clean and well cared for the staff was great as well and free breakfast was very nice I will come back and tell others about it
Stayed in September 2023
Reviewed: 18 September 2023
Martha
United StatesThe hotel felt muggy. A bit of black mold by the shower floor.
Very clean
Stayed in September 2023
Reviewed: 11 August 2023
Kimbra
United StatesLost power
Stayed in August 2023
Reviewed: 30 July 2023
Richard
United StatesOther than the staff double charging me for one night
It was very clean and quiet
Stayed in July 2023
Reviewed: 29 July 2023
Jose
United Statesnothig
breakfast is good but may be need to have more variety room was clean and the beds are very confortable evrything was good have a good time.
Stayed in July 2023
Reviewed: 13 July 2023
Leah
United StatesNo microwave in the room. Ceiling on our floor in the hall had missing panels and it looked trashy.
Friendly staff. Quiet. Rooms were clean.
Stayed in July 2023
Reviewed: 4 July 2023
Mary
United StatesIgnorant people slamming doors to rooms,loud drunks?Also front desk spoke Spanish, English please, were in America!!I was next in line clerk said he didn't see me.It took 2 clerks to help one guest.I had reservations it still took a good 3minutes to check in ..
Good breakfast for in a hurry,location perfect.
Stayed in July 2023
Reviewed: 12 June 2023
Gemma
CanadaNone
Breakfast is excellent!
Stayed in June 2023
Reviewed: 12 June 2023
Yixian
SingaporeLast day the water heater was not working. ☹️
Breakfast is great. Location is near to many shops. Service staffs were friendly.
Stayed in June 2023
Reviewed: 25 May 2023
Burr
United Statesnothing
easy access & breakfast
Stayed in May 2023
Reviewed: 8 May 2023
Andrew
CanadaThe hot tub didn't work (again) for a 2nd year in a row. The roof leaked on the 4th floor when it rained. The windows don't block out enough of the I-10 road noise. There were not enough condiments such as ketchup, mustard, or vinegar in the breakfast area. The refrigerator froze all out food, even when it was set at minimum.. So we lost some of our food due to that.
The bed was very comfortable, and the room was reasonably quiet. The breakfast was good. The TV worked very well and the staff were very friendly.
Stayed in May 2023
Reviewed: 17 April 2023
Shari
Canadagreat location and friendly staff.
Stayed in April 2023
Reviewed: 10 April 2023
Alice
United Statesants in room
staff was pleasant; breakfast was pretty good; location convenient and really appreciate free parking
Stayed in April 2023
Reviewed: 10 March 2023
Qianyi
ChinaThe room's smell
Breakfast is good. The staff is very helpful. The room smell can change to be more delighted.
Stayed in February 2023
Reviewed: 5 February 2023
Rizwan
Saudi ArabiaI think breakfast can be upgaraded a bit with the addition of fresh fruits.
The receptionist (Martin if i recall correctly) was superb in welcoming us. All things were good.
Stayed in February 2023
Reviewed: 4 December 2022
Sonia
United Statesthe door was hard to shut.
staff
Stayed in December 2022
Reviewed: 1 December 2022
Elaine
United StatesI didn't like that the microwave wasn't accessible 24 hrs in the common area
I liked that clean towels and beds were provided/made daily. Housekeeping would come when we weren't in the room and it was great to return to a clean room. Quiet nights helped for good rest at night.
Stayed in November 2022
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