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Reviews of Best Western Plus Ruidoso Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

97 Camelot Drive, Ruidoso, NM 88355, United States of America

#27 of 137 hotels in Ruidoso

Guests' Choice

Review Score

Based on 321 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    8.0

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Showing 1 - 25

  • Reviewed: March 20, 2024

    9.0
    Thank you all for your hospitality
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast finished to early should extend to 10:00

    Clean great location

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is at the opposite end of the town from the ski mountain. It still is not bad, though.

    It was quiet. The breakfast was good and included in the price. There was a hot tub for therapy after a hard day of skiing. The staff was helpful.

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Comfortable, clean, friendly, convenient, good breakfast options
    • Leisure trip
    • Couple
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Only one ice machine working on one floor and with early use no ice for guests later. Few maintenance issues in our room, very loud heavy footed person who dribbled a basketball or something at 4:30 each morning 😩. Obviously a working person who’s company truck and trailer was there all week taking up six or eight parking spaces. Those guest should be put at the end or bottom floors if they wake that early and stomp around. Issues with wall combo air/ heat . Hotel offered to move us but we were unpacked to stay a week did not want to move everything.

    Beds were comfortable, good location, several food options at breakfast, friendly staff. Nice large room plenty of space.

    Stayed in March 2024

  • Reviewed: February 11, 2024

    8.0
    Great place , cool entrance really nice experience
    • Leisure trip
    • Family with young children
    • Two-Room Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool was not working during our stay

    The location

    Stayed in January 2024

  • Reviewed: January 29, 2024

    7.0
    I would stay there again
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    had a hard time controlling temperature of room, no heater or fan in bathroom

    bed, size, cleanliness, quiet, food for breakfast

    Stayed in January 2024

  • Reviewed: January 11, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Two-Room Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The only change would be higher toilets. I am not sure where such low ones where found.

    The room was great.

    Stayed in December 2023

  • Reviewed: November 11, 2023

    8.0
    Too short a stay!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    For a family would like more towels already in the room as the staff knows a family will be staying in the room.

    The breakfast was yummy. Loved the choices.

    Stayed in October 2023

  • Reviewed: November 7, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything

    Stayed in November 2023

  • Reviewed: October 30, 2023

    9.0
    Very comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    All good

    Rose was great

    Stayed in October 2023

  • Reviewed: October 19, 2023

    7.0
    Overall good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Beds are very hard and there was a pounding noise (sounded like a generator or machine of some sort) all night on both nights.

    Clean and friendly

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    breakfast

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Solo traveler
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast egg panties didn't taste very good and somewhat cold.But to be fair non of the breakfast were any good, not even at the Gods.Some staff there also had a don't care attitude. Staff at BW were friendly and helpful much needed during stressful time.Wife got better and able to leave next day.I told her for the prices we will consider saying there next time. ( people shouldn't be allowed for breakfast in their pajamas,just an observation.Ive never seen that) Overall, I'm thankful to BW and staff for the experience.. Recommend taking care of musky smell in hallways so it smells clean.It would match your clean rooms.Thats it!

    Spouse become sick day we were suppose to leave.was hospitalized in ICU.I needed lodging for the night.After looking at reviews this looked like the best and safest place.

    Stayed in September 2023

  • Reviewed: September 16, 2023

    8.0
    • Family with young children
    • Two-Room Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: September 7, 2023

    8.0
    Nice stay, I’d stay again.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    No ice maker on our floor. My bed didn’t have the fitted sheet fitted on the mattress on bottom of my bed.

    Cleanliness and location . Breakfast was good and nice to have there.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    Enjoyed our stay. Very comfortable.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Very clean friendly staff

    Stayed in August 2023

  • Reviewed: August 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Room Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We were not satisfied that we were not told ahead of time the pool was not open.

    The rooms were clean and roomy.

    Stayed in June 2023

  • Reviewed: August 2, 2023

    8.0
    Relaxing, affordable and great location.
    • Business trip
    • Couple
    • King Room
    • Stayed 3 nights

    I think what could have been improved were the hours on the pool. It closed at 9pm so did not have a chance to enjoy it, I got back late from my seminar. I would have loved to sit in the hot tub but maybe next time.

    The room was bigger than expected. The bed and the sofa were all in good condition. I liked that there was a ceiling fan in the room so did not have to rely on the AC, sometimes I get colds from having the AC on too much. The outside areas and trails were awesome, allowed me to relax outside of the room and take in the spectacular views.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    8.0
    good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    did not get bk

    Stayed in June 2023

  • Reviewed: July 17, 2023

    9.0
    Nice place will stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Nice area, kind workers.

    Stayed in July 2023

  • Reviewed: July 13, 2023

    8.0
    Comfortable stay with no issues. Hotel industry overpriced now a days but still competitive
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints

    Variety and had enough supply for all

    Stayed in July 2023

  • Reviewed: July 8, 2023

    8.0
    Served its purpose
    • Leisure trip
    • Family with young children
    • Two-Room Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was horrible

    Rooms cooled well. Nice setup with the suite.

    Stayed in July 2023

  • Reviewed: July 6, 2023

    9.0
    Reliable hotel in a beautiful surrounding.
    • Leisure trip
    • Solo traveler
    • King Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 3 nights

    ...except the breakfast. I have a lactose and carb intolerance, therefore would have appreciated some alternatives. On the first day I asked for an alternative milk, however was told the following day that it was forgotten. There were no breakfast cereal options, such as oatmeal. The fruit cups were filled with sugar, so not an option. Also, each day I had to ask for hot water for tea, as the thermos water was lukewarm. In addition, the heavy use of styrofoam and plastic is highly objectionable, in light of environmental concerns. I urge Best Western hotels to take that into consideration.

    I have stayed in this hotel numerous times, also with my dog. Everything is well done...

    Stayed in July 2023

  • Reviewed: June 22, 2023

    8.0
    Very enjoyable.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Beds were worn down but not terrible

    Staff was nice, food was good.

    Stayed in June 2023

  • Reviewed: June 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night

    Our only complaint was the comfort of the beds. They were hard making it difficult to sleep. Adding a little mattress topper would make them much better.

    The room size and layout was great. The rooms were quiet which was a big plus. The beds were on the hard side making it difficult to sleep. Breakfast had a variety of choices and was tasteful. If the beds were a little more comfortable, I would say that the everything was great.

    Stayed in June 2023

Showing 1 - 25

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