97 Camelot Drive, Ruidoso, NM 88355, United States of America
#27 of 137 hotels in Ruidoso
Guests' ChoiceBased on 321 hotel reviews
8.1Cleanliness
8.3
Comfort
8.5
Location
8.8
Facilities
8.1
Staff
8.8
Value for money
7.9
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 20, 2024
Fernando
United States of AmericaBreakfast finished to early should extend to 10:00
Clean great location
Stayed in March 2024
Reviewed: March 17, 2024
Bishoppetty
United States of AmericaIt is at the opposite end of the town from the ski mountain. It still is not bad, though.
It was quiet. The breakfast was good and included in the price. There was a hot tub for therapy after a hard day of skiing. The staff was helpful.
Stayed in March 2024
Reviewed: March 9, 2024
Stana
United States of AmericaOnly one ice machine working on one floor and with early use no ice for guests later. Few maintenance issues in our room, very loud heavy footed person who dribbled a basketball or something at 4:30 each morning 😩. Obviously a working person who’s company truck and trailer was there all week taking up six or eight parking spaces. Those guest should be put at the end or bottom floors if they wake that early and stomp around. Issues with wall combo air/ heat . Hotel offered to move us but we were unpacked to stay a week did not want to move everything.
Beds were comfortable, good location, several food options at breakfast, friendly staff. Nice large room plenty of space.
Stayed in March 2024
Reviewed: February 11, 2024
Jesus
United States of AmericaThe pool was not working during our stay
The location
Stayed in January 2024
Reviewed: January 29, 2024
Maria
United States of Americahad a hard time controlling temperature of room, no heater or fan in bathroom
bed, size, cleanliness, quiet, food for breakfast
Stayed in January 2024
Reviewed: January 11, 2024
Nancy
United States of AmericaThe only change would be higher toilets. I am not sure where such low ones where found.
The room was great.
Stayed in December 2023
Reviewed: November 11, 2023
Michele
United States of AmericaFor a family would like more towels already in the room as the staff knows a family will be staying in the room.
The breakfast was yummy. Loved the choices.
Stayed in October 2023
Reviewed: November 7, 2023
Cesar
United States of AmericaEverything
Stayed in November 2023
Reviewed: October 30, 2023
Rick
United States of AmericaAll good
Rose was great
Stayed in October 2023
Reviewed: October 19, 2023
Diane
United States of AmericaBeds are very hard and there was a pounding noise (sounded like a generator or machine of some sort) all night on both nights.
Clean and friendly
Stayed in October 2023
Reviewed: October 8, 2023
Edward
United States of Americabreakfast
Stayed in September 2023
Reviewed: September 25, 2023
Raul
United States of AmericaThe breakfast egg panties didn't taste very good and somewhat cold.But to be fair non of the breakfast were any good, not even at the Gods.Some staff there also had a don't care attitude. Staff at BW were friendly and helpful much needed during stressful time.Wife got better and able to leave next day.I told her for the prices we will consider saying there next time. ( people shouldn't be allowed for breakfast in their pajamas,just an observation.Ive never seen that) Overall, I'm thankful to BW and staff for the experience.. Recommend taking care of musky smell in hallways so it smells clean.It would match your clean rooms.Thats it!
Spouse become sick day we were suppose to leave.was hospitalized in ICU.I needed lodging for the night.After looking at reviews this looked like the best and safest place.
Stayed in September 2023
Reviewed: September 16, 2023
Garcia
Abkhazia, GeorgiaThis review is hidden because it doesn't meet our guidelines.
Reviewed: September 7, 2023
Judy
United States of AmericaNo ice maker on our floor. My bed didn’t have the fitted sheet fitted on the mattress on bottom of my bed.
Cleanliness and location . Breakfast was good and nice to have there.
Stayed in September 2023
Reviewed: August 22, 2023
Barbara
United States of AmericaVery clean friendly staff
Stayed in August 2023
Reviewed: August 10, 2023
Lori
United States of AmericaWe were not satisfied that we were not told ahead of time the pool was not open.
The rooms were clean and roomy.
Stayed in June 2023
Reviewed: August 2, 2023
Denise
United States of AmericaI think what could have been improved were the hours on the pool. It closed at 9pm so did not have a chance to enjoy it, I got back late from my seminar. I would have loved to sit in the hot tub but maybe next time.
The room was bigger than expected. The bed and the sofa were all in good condition. I liked that there was a ceiling fan in the room so did not have to rely on the AC, sometimes I get colds from having the AC on too much. The outside areas and trails were awesome, allowed me to relax outside of the room and take in the spectacular views.
Stayed in July 2023
Reviewed: July 23, 2023
Patrick
United States of Americadid not get bk
Stayed in June 2023
Reviewed: July 17, 2023
Desiree
United States of AmericaNice area, kind workers.
Stayed in July 2023
Reviewed: July 13, 2023
Adrian
United States of AmericaNo complaints
Variety and had enough supply for all
Stayed in July 2023
Reviewed: July 8, 2023
Deborah
United States of AmericaThe breakfast was horrible
Rooms cooled well. Nice setup with the suite.
Stayed in July 2023
Reviewed: July 6, 2023
Donna
United States of America...except the breakfast. I have a lactose and carb intolerance, therefore would have appreciated some alternatives. On the first day I asked for an alternative milk, however was told the following day that it was forgotten. There were no breakfast cereal options, such as oatmeal. The fruit cups were filled with sugar, so not an option. Also, each day I had to ask for hot water for tea, as the thermos water was lukewarm. In addition, the heavy use of styrofoam and plastic is highly objectionable, in light of environmental concerns. I urge Best Western hotels to take that into consideration.
I have stayed in this hotel numerous times, also with my dog. Everything is well done...
Stayed in July 2023
Reviewed: June 22, 2023
Phil
United States of AmericaBeds were worn down but not terrible
Staff was nice, food was good.
Stayed in June 2023
Reviewed: June 12, 2023
Sandra
United States of AmericaOur only complaint was the comfort of the beds. They were hard making it difficult to sleep. Adding a little mattress topper would make them much better.
The room size and layout was great. The rooms were quiet which was a big plus. The beds were on the hard side making it difficult to sleep. Breakfast had a variety of choices and was tasteful. If the beds were a little more comfortable, I would say that the everything was great.
Stayed in June 2023
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