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  5. Reviews of Big A Motel

Reviews of Big A Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1250 North Glassell Street, Orange, CA 92867, United States of America

#13 of 15 hotels in Orange

Guests' Choice

Review Score

Based on 58 hotel reviews

6.2

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.7

  • Location

    7.3

  • Facilities

    6.6

  • Staff

    6.6

  • Value for money

    6.4

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: October 2, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Could've been a little more clean and upgrade

    They really take care of us thank you to all the staff.

    Stayed in October 2023

  • Reviewed: September 5, 2022

    7.0
    We won’t stay there again.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    There are no amenities.

    The room was clean and the air conditioner worked great. It has enough room and a refrigerator and microwave. Tv also works great and easy to navigate.

    Stayed in September 2022

  • Reviewed: June 30, 2022

    5.0
    Fair
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    The bed was very squeaky.

    The location is mediocre, but okay given how old it is.

    Stayed in June 2022

  • Reviewed: January 20, 2022

    7.0
    Close to Honda Center
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    I wish the room was just a little cleaner. The sink could’ve used another wipe down and our comforter had a cigarette burn.

    Convenient location near the Honda Center. Room was simple and just what we needed for a one night stay.

    Stayed in January 2022

  • Reviewed: September 16, 2021

    7.0
    Great stay
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 1 night

    No pool

    Room size

    Stayed in August 2021

  • Reviewed: April 9, 2024

    10
    Awesome
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing, everything was Awesome.

    The property was so clean. The rooms were so clean. The receptionist was very courteous. The location was excellent. There were so many stores around the area for personal needs. My daughter is nervous about everything, due to her autism, but she Loved it here. The prices were amazing. I would recommend this motel/hotel to everyone. We're coming back in the future and this place is where we will be staying. Thank you for everything.

    Stayed in March 2024

  • Reviewed: August 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Staff were very helpful

    Stayed in August 2023

  • Reviewed: June 15, 2022

    1.0
    We will never stay there again!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    EVERYTHING

    There is NO breakfast, no coffee provided in room, there was food in the refrigrator!!! the bathroom was not cleaned, we were VERY disappointed

    Stayed in June 2022

  • Reviewed: May 23, 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was very quiet and night the front desk lady was very nice

    Stayed in May 2022

  • Reviewed: April 10, 2022

    1.0
    stay here only as a last resort
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    rude staff!! horrible quality bed and furniture for the price

    the area wasn’t too bad

    Stayed in April 2022

  • Reviewed: March 24, 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Noisy area phones from other rooms rang all night

    Price not to high

    Stayed in March 2022

  • Reviewed: March 24, 2022

    1.0
    Very Poor
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    STAINS ALL OVER THE CARPET, CURTAINS, AND PILLOWS !!!!!!! the fridge was disgusting it wasn’t even clean !!! HAIR DRYER DIDNT WORK, BATHTUB NASTY ASFFFF

    NOTHING…

    Stayed in March 2022

  • Reviewed: January 20, 2022

    1.0
    Disgusting
    • Business trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Refer to above. I also said something to the cleaning staff and they were quite rude

    Nothing. It was gross. They don’t care about the place. I took pictures. I’d like a full refund

    Stayed in January 2022

  • Reviewed: November 30, 2021

    10
    the staff was very kind and professional.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    It was clean and quiet at night.

    Stayed in November 2021

  • Reviewed: October 23, 2021

    10
    Great place to stay
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    I like everything about this place.

    It’s clean, and the room was big. Very comfortable and quiet. The owner was very nice, and the cleaning lady was very pleasant.

    Stayed in October 2021

  • Reviewed: September 3, 2021

    1.0
    Way too pricey for such a rundown motel with roaches in the rooms
    • Business trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    When I first got to the room I used the restroom and there was two roaches crawling around on the floor when I first got there that's kind of not welcoming to a hotel that you're paying to stay at

    I like that it was right down the street from where my grandma lives the location was good but the owners are very rude and unprofessional if you don't have a chip card they don't want my money unless it's on a chipped prepaid card my unemployment card wasn't enough for them so I could check into a room for 2 days or I couldn't pay cash either so very very rude and upsetting

    Stayed in August 2021

  • Reviewed: August 30, 2021

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing.

    Everything. It’s clean, and at night was quiet. The cleaning people were nice and the owner was extremely kind, and professional. I really like staying here.

    Stayed in August 2021

  • Reviewed: August 21, 2021

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I asked to not have anybody come into the room when I was out and the cleaning person did anyway. I was not comfortable with their disinfection process for COVID and had to wipe down and clean everything again when I came in. The room has the bare minimum to qualify for a room... There could be so much more done with the space to make it comfortable for very little cost.

    Stayed in July 2021

  • Reviewed: August 20, 2021

    4.0
    Won’t go back.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted from a mobile device

    Very dirty floors and bathrooms.

    No breakfast was offered. We asked for a roll away bed and after the site said it was possible they said our request was denied.

    Stayed in July 2021

  • Reviewed: August 5, 2021

    10
    The staff are very nice and very polite.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I enjoy staying on this motel

    The room was big, and clean.

    Stayed in August 2021

  • Reviewed: August 2, 2021

    2.0
    We will never stay at this place again.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    front desk rep/owner was rude. She made it clear only people, no guests allowed for anything. No iron provided. Very OLD place. Few channels!!

    Only thing good was location, close to where we were going.

    Stayed in July 2021

  • Reviewed: July 29, 2021

    1.0
    Very Poor
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted from a mobile device

    dirty as hell, rude staff that want to charge for a new key, opening door right at 1029

    she let me stay until my car smit got there

    Stayed in July 2021

  • Reviewed: July 11, 2021

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    1- check out at 10:30 am 2- owners cooking smell going to the room and could not Get rid of the scent from my clothes

    It was the only one available

    Stayed in July 2021

  • Reviewed: June 7, 2021

    4.0
    Disappointing
    • Leisure trip
    • Solo traveler
    • King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I was paid for a 4 night stay. Everything going well, except remote did not control volume on tv. I could live with that. Day 2 manager came to me, asked if ok they paint outside of door. I said sure , I had things to do anyway outside the room. When I return , door not painted. 8am next morning I go to get coffee, manager stops me wants to know can they paint the door. I had not even had coffee yet ( are you kidding) . I said sure it was outside of door anyway. Well they started painting and then came inside to paint inside of door. (Are you serious, paint smell gives me migraine) . I could not believe they could not wait 1more day ( my check out day). I went to manager and said listen you said outside they painted inside, and smell bothers me, NO it is inside paint no smell. (;Really no smell - tell my headache that !) I requested a 1day refund , which I felt was fair. No they said , that was all and no recourse was there for me to take. I just get screwed and have to take it. That is why I Not happy!! Kelli Decker

    Location, price

    Stayed in May 2021

Showing 1 - 25

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