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  5. Reviews of Birchwood Inn

Reviews of Birchwood Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

7291 South Lake Shore Drive, Harbor Springs, MI 49740, United States of America

Review Score

Based on 131 hotel reviews

6.1

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.0

  • Location

    8.4

  • Facilities

    6.1

  • Staff

    8.8

  • Value for money

    6.5

  • Free WiFi

    6.4

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Showing 1 - 25

  • Reviewed: August 27, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Old, front door sticking so bad you wonder if you were going to get out, rooms dark

    With a dog you could go out the back door into the vomit yard

    Stayed in August 2022

  • Reviewed: August 18, 2022

    7.0
    Lovely staff in an old motel like resort.
    • Leisure trip
    • Couple
    • Standard Quadruple Room
    • Stayed 2 nights

    The breakfast was barely OK. The bathrooms hadn't been updated since things were harvest gold. it could use a lot of updating and repairs.

    The staff was very friendly and helpful. The room was clean. The area was beautiful and the grounds were well kept. The fireplace room was beautiful.

    Stayed in August 2022

  • Reviewed: August 14, 2022

    7.0
    Would stay at Birchwood again
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    The beds in room 42 we're too soft.

    Loved the lobby! Reminded me of Yellowstone Park. Loved the 50's vibe. Pool was clean. Mother/daughter staff were lovely and helpful.

    Stayed in July 2022

  • Reviewed: August 10, 2022

    6.0
    I would stay here again because of the staff, the great room area for breakfast, location & price.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights

    Knob in bathroom tub was functional but missing part of the knob, so it was hard to turn. There was not much water pressure in the shower and it was hard to regulate the hot water. The bathroom was very dated but functional.

    Loved the rustic large gathering room where we ate breakfast. It was full of backwoods Northern Michigan charm: stone fireplace decorated with a deer head, snowshoes, a sled, etc. on the opposite wall, large windows with lovely views. The breakfast was simple but filling and it was great to have a hot pot of coffee always available during breakfast. I loved having our own door to the outside. Parking was very convenient. The staff were friendly and helpful. The location was great!

    Stayed in August 2022

  • Reviewed: July 25, 2022

    6.0
    Comfortable but very dated and run down.
    • Leisure trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The whole place was very run down. Our bedding had holes in it, our door was very hard to close, no air conditioning in the common room. Tube TV in the room? I never see those anymore. The pool was not heated and needed tlc but was clean.

    Breakfast was poor. Couldn't even get toast. How about cereal, oatmeal, and toaster waffles?

    Stayed in July 2022

  • Reviewed: July 17, 2022

    5.0
    Ok
    • Business trip
    • Family with young children
    • Superior Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast was pretty cheap, could really use improvement. Pool was not heated although it was advertised as such. It's was also a little pricey for what they offered.

    Breakfast was bare minimum

    Stayed in July 2022

  • Reviewed: July 10, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Not enough light in the room.

    Staff was pleasant and very helpful.

    Stayed in July 2022

  • Reviewed: June 4, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 4 nights

    Older property in need of renewal.

    Breakfast was a roll, hardboiled egg and coffee.

    Stayed in May 2022

  • Reviewed: May 25, 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    No refrigerator or microwave in room.

    Stayed in May 2022

  • Reviewed: March 30, 2022

    7.0
    It is a Affordable place to stay at Harbor Springs
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The office was not open that long.

    It was staying at a mom and pap place.

    Stayed in March 2022

  • Reviewed: March 13, 2022

    5.0
    N/A
    • Leisure trip
    • Couple
    • Quadruple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are very outdated and Due to the mold smell inside the room I had to leave.

    The staff was very friendly and understanding. There rooms were a nice size.

    Stayed in February 2022

  • Reviewed: November 19, 2021

    7.0
    Beautiful setting and beautiful lodge.
    • Leisure trip
    • Couple
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room had a smell to it (musty? old?). Bathroom needs to be updated with a new toilet, but the old tile is beautiful. Very limited selection for breakfast and when it's given to you in a bag it doesn't feel welcoming, but feels like 'ok, here's your meager food, now go'

    Loved the lodge and the lodge feel of the room. Beautiful setting off a quiet road.

    Stayed in October 2021

  • Reviewed: October 20, 2021

    5.0
    nothing has been up graded in years. But location was good.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Did`t care for the room , very small for moving around. Bed was ugly, bad mattress.

    breakfast was okay, nothing special. location was what was great for what we wanted.

    Stayed in October 2021

  • Reviewed: October 11, 2021

    5.0
    Shabby not so Chic
    • Leisure trip
    • Couple
    • Deluxe Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It wasn’t just the outdated decor. It was very shabby with curtains that were water stained and ripped, to locks on the door that were hard to lock. Water stains on the ceiling tiles, old pieced together carpet and a sofa that was very old and very uncomfortable. The toilet was practically on the floor. If you have back or knee issues it would be very uncomfortable to use

    It was right at the beginning of the “Tunnel of Trees” it was set in a country atmosphere next to a horse farm. We also appreciated that you could have dogs. The employees were very friendly and helpful.

    Stayed in October 2021

  • Reviewed: September 7, 2021

    7.0
    pleasant resort
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights

    Bathrooms and showers need to be upgraded

    LOCATION

    Stayed in September 2021

  • Reviewed: September 7, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms needs updating toilet ran all night shower drained slow lighting was poor in bathroom as well as the room.

    Was in a quiet area

    Stayed in September 2021

  • Reviewed: September 7, 2021

    5.0
    Disappointed for how much I paid
    • Leisure trip
    • Solo traveler
    • Deluxe Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Out dated….pool is falling apart….bathroom wasn’t very nice and no toilet paper

    Really wasn’t breakfast, muffin, yogurt and oj

    Stayed in September 2021

  • Reviewed: August 29, 2021

    6.0
    It was ok...Not use to not having microwave in the room. Breakfast was not worth the extra cost.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights

    There was no microwave in the room.

    It was ok....Not what expected.....

    Stayed in August 2021

  • Reviewed: August 15, 2021

    5.0
    A good third choice.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It was less updated than we expected.

    We loved the manager. She was very helpful.

    Stayed in August 2021

  • Reviewed: August 8, 2021

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Needs to be updated

    Stayed in August 2021

  • Reviewed: August 5, 2021

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    One staff member became very impatient with me even though I was communicating with the the other staff member very well under the circumstances.....( a mouth full of pills). The 2nd person just sort of barged in trying to take over and tell me what to do. 1st person was great.

    Same 1st person at a later time in my stay told me what to ask for in the future so could get a room where I could drive my car up to the door. And since I didn't have one of those rooms she helped me take my bags down the entrance stairs when I departed.

    Stayed in July 2021

  • Reviewed: July 26, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Although VERY rustic, it was a beautiful location and comfortable beds

    Location is wonderful, close to Pond Farm for wine tasting and Harbor Springs

    Stayed in July 2021

  • Reviewed: July 22, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mature facility. Rooms well kept. Aged appliances. CRT TV that blocked clothes cabinet counter. Good cable service though. Good location for area.

    Stayed in July 2021

  • Reviewed: July 20, 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The faucet in our room was leaking.

    Beautiful location, quiet setting, clean and a short distance to harbor springs. The staff was very friendly and knew the area well. The rooms were nostalgic and brought me back in time, I loved it.

    Stayed in July 2021

  • Reviewed: July 16, 2021

    5.0
    Tired facility in prime location.
    • Leisure trip
    • Family with young children
    • Deluxe Quadruple Room
    • Stayed 2 nights

    The advertised “breakfast” was a packaged muffin and hard boiled egg. Facilities were worn with doors hard to open, bath faucet dripping and beds bouncy.

    Location and pool were great. Room was adequate

    Stayed in July 2021

Showing 1 - 25

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