Little run down from the outside and quite a few homeless around the property but not much the hotel can do.

Nice rooms, good location - 20 min walk from Pier 39. Nice restaurants around. Housekeeping team were lovely!!

Stayed in April 2024

street noisy, the staff when checking in seemed totally bored and not really happy to answer my questions.

it was located in a good area and had a free parking lot. it was clean. We could easily leave our luggage there after checking out for some hours

Stayed in April 2024

Our stay at Inn on Broadway was excellent. The Indian couples at the reception were very helpful and guided us well. The location is very close to tourist attractions and also to public transport. There is free customer parking available. There are ample food options available at walking distance. The room is neat and well furnished. We were quite happy with our stay at this place.

Stayed in March 2024

It was about a 20 minute walk to Fisherman's Wharf, but it was an easy enough walk.

The rooms were spacious and very clean. Comfy beds.

Stayed in April 2024

We were in a disabled room and the shower soaked the floor which is seeping into the bedroom. The wet room needs attention.

Location was good. Room was large. Comfortable bed.

Stayed in April 2024

Wifi is terrible, really terrible, so do not count on it to make plans unless you are really patient. Hotel can be noisy if you have inconsiderate neighbours (renovated does not mean better sound proofing !).

Location, location, location ! Easy walk to cable cars, public transportation and a lot of attractions (if you are willing to walk). And free parking allows you to leave the car at the hotel. Rooms are renovated, comfortable and clean.

Stayed in April 2024

Our room was by the stairwell so it was a little noisy and not that private with young children.

The location within the city was excellent being within a nice neighborhood and close to lots of local amenities. The room was spacious and very comfortable, good size beds! The parking was free also.

Stayed in April 2024

Room service was excellent. It was a spacious and clean hotel close to the city centre. The staff was friendly, helpful and attentive. The renovated rooms were comfortable. There was nothing missing or malfunctioning. It was perfect in every sense of the word. I would definitely recommend

Stayed in April 2024

Central location free parking very helpful staff at check-in

Stayed in March 2024

The lady at the reception was very kind, the hotel is clean and well-maintained, the location is great, you can walk or take the buses and reach every area of the city. For the price is really a gem in a place where everything is overpriced. If you are traveling to San Francisco and are on a budget this place is a great option.

Stayed in March 2024

N/A. They were accommodating and providing basic needs

Perfect location, free parking, cost is affordable, and comfortable.

Stayed in March 2024

It was a little noisy but that's to be expected with it being in the middle of a busy city. It didn't disturb my sleep though.

Immaculate freshly decorated modern rooms. Free off road parking in a city hotel.

Stayed in March 2024

Can’t really be a negative but the elevator was definitely a vintage fixture and something rather unique. A little frustrating at times where many users calling for the lone elevator at once.

Rooms have been newly renovated making for a new building feeling. The location in Pacific Heights section of San Francisco was quite convenient. Many tourist attractions were within walking distance or economical cab rides. On site parking was excellent, small surface lot near office, the rest of the parking was in an underground garage.

Stayed in March 2024

The WiFi was abysmal. Usually running at 13 Mbps and constantly dropping out. TV volume set too high and we couldn't turn it down.

Beds comfortable. Bathroom had good lighting and has been modernised. Good sized room and lots of power points for charging devices.

Stayed in March 2024

Could hear the traffic and noisy people above us,

Room was clean and comfortable, staff friendly and accommodating. Location was good.

Stayed in March 2024

Noisy

Location was accessible to main attractions a little noisy at night

Stayed in March 2024

There was some outside noise, as it's located in a busy intersection, but it was faint. There is only one elevator, and the walls in it are carpeted, which gives it a strong scent.

The room was clean and modern. The room was cleaned with fresh towels the next day. Staff was very friendly and helpful. Parking was convenient. The room was pretty spacious.

Stayed in March 2024

Updated rooms and great safe location for me and my family and young kids.

Stayed in February 2024

The guy in the morning wasn't polite, grumpy and not the most helpful.

Modern, perfect location!! Can get public transport 2 mins walk away! Fisherman's wharf is a 35 mins walk away. The lady who greeted us was polite and really helpful. Allowing us to park before check in and put our luggage somewhere safe! Room was really nice, clean and new.

Stayed in March 2024

The lift was a bit scary!

Great location, very clean and recently refurbished, very spacious, very friendly staff and amazing value for money.

Stayed in March 2024

We asked for a room on the top floor and was told we could have it but then got sent to the second floor, instead of the third. Neighbors upstairs were very noisy and kids running around the halls throughout the night. The beds were small

Loved the front desk service

Stayed in February 2024

The location was quite nice, therefore it did not have a lot of normal priced shops around. The restaurants were quite expensive (for Europeans), so we had delivery to our room. This is not really a negative point, but only thing that comes to mind.

The location of this hotel along with its free parking is exceptionnal in San Francisco! Most hotels ask 50-75$ parking fee per night - this is the main reason why we booked here. And the room was great as well, comfy beds, bathroom was clean. Location is awesome, public transport 5 minutes away, safe location.

Stayed in February 2024

It was cold and we couldn’t get it to warm up.

Clean and comfortable, great location. Free parking was very much appreciated.

Stayed in March 2024

Noisy, not well insulated.

Close proximity to family and tourist attractions.

Stayed in February 2024