4100 Sheridan Drive, Amherst, NY 14221, United States
#11 of 19 hotels in Amherst
Guests' ChoiceBased on 126 hotel reviews
7.8Cleanliness
8.2
Comfort
8.3
Location
8.4
Facilities
7.9
Staff
8.5
Value for money
7.7
Free WiFi
8.8
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End of dialog contentReviewed: 27 February 2024
Nefertiti
Saudi ArabiaThere is no shuttle to any nearby mall.
The staff were helpful
Stayed in February 2024
Reviewed: 27 November 2023
Charles
United Statesno free breakfast that was obvious
it was a nice place
Stayed in November 2023
Reviewed: 4 November 2023
Ivan
United StatesThe cleanest and the helpful staff
Stayed in October 2023
Reviewed: 9 September 2023
Clarke
CanadaSafety lock on room door was very broken
Location, friendly staff
Stayed in September 2023
Reviewed: 7 September 2023
Jettro
NetherlandsCan't think of something negative.
The room was clean and spacious, bed was very comfortable, bathroom was good and the staff was very helpful and friendly. Also nice to have my name listed on the welcome screen on the tv.
Stayed in September 2023
Reviewed: 11 August 2023
Hosam
Jordanstaff rooms location
great staff , nice and wide rooms , quite and clean, but room service not that good , they changed the towels and beds 3 times in 10 nights and they didn’t clean the room but overall it’s good hotel with nice experience
Stayed in August 2023
Reviewed: 21 May 2023
Joann
United StatesNeeded more pillows Tv did not work when we got there Hair on bathroom floor
Large room
Stayed in May 2023
Reviewed: 27 March 2023
Melissa
CanadaThe light from the door way was quite bright. The neighbours in our hall had pre-teens that were noisy until about 1am! Throwing a ball up and down. Their hotel room door also didn't close quietly, so it kept banging with each child that went room to room. Then parents would yell.
The rooms were quite comfortable. Large enough with the king sized bed and couch area. Room was a little warm when we got there, but with a quick flip of the dial, the cooler air came. Comfortable bed.
Stayed in March 2023
Reviewed: 3 December 2022
Amy
CanadaRestaurant/food options limited given proximity to restaurants off site
Cleanliness and very helpful staff
Stayed in December 2022
Reviewed: 25 October 2022
Al
United StatesThe pool or the hot tub was out of service.
Stayed in October 2022
Reviewed: 2 September 2022
Bruce
United StatesShould have been a free self serve breakfast
Service was too slow to have breakfast.
Stayed in August 2022
Reviewed: 27 August 2022
Maria
CanadaNo breakfast. No microwave in room.
Breakfast was barely anything and we had to go out and eat so money wasted for breakfast.
Stayed in August 2022
Reviewed: 23 August 2022
Paul
United StatesRooms was not cleaned My stay was a week and housekeeping cleaned my room 1 time I had to go to the main lobby just to get fresh towels and washclothes
Stayed in July 2022
Reviewed: 22 August 2022
Brian
United Stateshad trouble getting room cleaned when requested
nice, clean and pleasant
Stayed in July 2022
Reviewed: 16 August 2022
Steven
United Kingdomit was very comfortable and ideally positioned for my plans during my stay
Stayed in August 2022
Reviewed: 16 August 2022
David
United Statesbreakfast options were poor and expensive.
clean and friendly
Stayed in May 2022
Reviewed: 2 August 2022
Jeffrey
United StatesA door by the side exit was making a loud noise when being used/closing. The room thermostat was somewhat hard to regulate. the towels & in room supplies required our continued requests instead of being supplied or inquired as to our need/want during the stay.
Did not eat there except once. Location & staff. ++ Value of the stay.
Stayed in August 2022
Reviewed: 23 June 2022
Miller
United StatesSmall beds. Noisy flior above us.
Staff was engaging and enjoyable
Stayed in June 2022
Reviewed: 24 May 2022
Kevin
United StatesNo Microwave in the room
Stayed in May 2022
Reviewed: 24 May 2022
Maureen
United StatesWe had to drive to everything. Nothing was walking distance
Stayed in May 2022
Reviewed: 21 May 2022
Whyte
United StatesThe price was a bit high i only stayed one night.
The room was very clean,friendly staff and praking was great ; close to the colleges.
Stayed in May 2022
Reviewed: 20 May 2022
Alabisi
United StatesWish for longer breakfast time No microwave in room
Amazing staff Nice pool and spa Washing machines Good location
Stayed in May 2022
Reviewed: 17 March 2022
Kelly
United StatesNo coffee out at all times
Nice staff and clean. Very comfortable
Stayed in March 2022
Reviewed: 9 November 2021
Richard
CanadaIt was just so clean, efficient, quiet and relaxed...The desk clerk in the morning was so welcoming and friendly. It was perfect.
Stayed in November 2021
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