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Reviews of Best Western Porterville Inn 3 stars

350 W.Montgomery Ave, Porterville, 93257, USA

Review score

Based on 94 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7

  • Location

    7.1

  • Facilities

    6.7

  • Staff

    7.9

  • Value for money

    6.6

  • Free WiFi

    6.9

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Showing 1 - 34

  • Reviewed: 5 September 2018

    7.5
    Everything was nice although construction still going on a...
    • Leisure trip
    • Group
    • King Room - Disability Access Tub
    • Stayed 1 night
    • Submitted via mobile

    I couldn't get on. The WiFi for whatever reason.

    Everything was nice although construction still going on a year later. I hope by next year it's completed

    Stayed in September 2018

  • Reviewed: 28 March 2018

    2.9
    Holiday and dennys are
    • With a pet
    • Leisure trip
    • Group
    • King Room - Disability Access Tub
    • Stayed 1 night
    • Submitted via mobile

    Hotel is under construction with only a warning at the front desk. Construction not advertised on any website. Spa and pool were out of order and not mentioned in any website. Construction in our hallway began at 8 am on a Saturday and was noisy and smelly. Hallway was partially torn apart and very dusty. Entrance to hallway door to which is supposed to have card access only was broken and easy to enter and exit all night and was left wide open during morning while construction was going on. Breakfast food was empty at 9am although breakfast goes until 10. And when the food was replenished it looked like it was sitting for an hour and was rubbery. Milk jug has multiple chips at spout and looked sketchy. Outdoor area had multiple spots of rubbish from and for the construction along with homeless wandering around looking for materials. Hotel room was missing fixtures in bathroom and had random pieces of wood attached to bed that I stubbed my toes on. Very unsatisfied

    Checking out

    Stayed in March 2018

  • Reviewed: 19 February 2018

    5.4
    Nice and clean room within a construction site at a premium price.
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 3 nights

    *** The hotel was undergoing restoration. *** This should have been warned during the booking process, as there were detours and dirt. This fact (especially when combined with the overly high price), deteriorates credibility towards Best Western and towards Booking.com alike, and makes me feel ripped off.

    The room itself was clean and comfortable.

    Stayed in February 2018

  • Reviewed: 24 January 2018

    7.9
    This was a difficult reservation process
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I was alerted there was a problem with my reservation after My credit card was charged and a staff member called me stating I never showed up for my reservation . I had modified the date more than a week before my arrival. The staff member was not very nice telling me there was nothing she could do , stated she could not refund me and that I did not have a up coming reservation. and even after booking.com called them they again made a mistake and had the wrong arrival night. If it was not for me calling the property again to confirm the date I would have been charged again for not arriving. The second staff member I spoke to was helpful and corrected the second error and was polite on Our arrival. The property was under remodeling , no elevator and parking difficult with all the construction vehicles and @5am the construction people were making loud noises waking us up.

    Room clean a remodeled

    Stayed in January 2018

  • Reviewed: 2 August 2017

    5.4
    Good location, after complaining about the room not being...
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room was not clean, bed was not comfortable. Breakfast was nothing special.

    Good location, after complaining about the room not being clean they changed the room straight away.

    Stayed in August 2017

  • Reviewed: 27 July 2017

    5.8
    Once construction is done I'll be back.
    • Couple
    • King Room - Disability Access Tub
    • Stayed 1 night

    Didn't know that construction was going on, made it a little dusty and just an inconvenience. Had I know about the construction I probably would have made arrangements elsewhere.

    The breakfast was fine, just not enough seating. I like the rooms, big bed, clean and cool. The staff has been professional and polite both times I stayed there, over all a pretty good stay.

    Stayed in July 2017

  • Reviewed: 24 July 2017

    8.3
    Overall very comfortable and nice
    • Leisure trip
    • Couple
    • King Room-Disabilty Access
    • Stayed 2 nights
    • Submitted via mobile

    The overview of the two entrances at each end..it would have been nice when they built the building if they would of put a middle entrance,exit.not only is it safer in case of a fire,but it would have been a more convient way of entering and exiting the building especially when your carting heavy suitcases...

    I loved your breakfast

    Stayed in July 2017

  • Reviewed: 20 June 2017

    6.3
    This facility needed to be more secure.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night

    This facility needed to be more secure. The outside door to get in and out of the hotel was broke and didn't need our key to get in. Anyone could have gotten in to our \area!

    Stayed in June 2017

  • Reviewed: 14 June 2017

    4.6
    There was construction going on.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was construction going on. Workers were cutting cement and there was cement dust completely filling the corridors. Also our toilet was leaking all over the bathroom floor.

    Stayed in June 2017

  • Reviewed: 10 June 2017

    8.8
    The breakfast was alright, the bed was comfy, had a great...
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The shower was not enough pressure.

    The breakfast was alright, the bed was comfy, had a great experience there, loved the fridge and microwave, didn't know there was a pull out bed until last night there.

    Stayed in June 2017

  • Reviewed: 22 May 2017

    7.1
    Not to bad. Comfortable
    • Leisure trip
    • Solo traveller
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner. It sounded like a jet taking off then landing Very noisy. Had to turn it off the next night. Then roasted all night.

    Wi_fi. Coffee in room. Halfway decent breakfast

    Stayed in May 2017

  • Reviewed: 21 November 2016

    5.4
    Good middle ground for visiting Hot Springs and National Parks
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    Spa was under repair. The exterior locks were not working so anyone could enter without a key card. Cleaning service didn't turn down bed or change towels.

    Good location middle ground for visiting the hot springs and national parks.

    Stayed in November 2016

  • Reviewed: 13 October 2016

    5.4
    Lack f Signalisation to the Motel
    • Leisure trip
    • Couple
    • King Room-Disabilty Access
    • Stayed 1 night
    • Submitted via mobile

    Lack f Signalisation to the Motel Bad quality of the bed (King) Very poor breakfast: breakfastroom to small, buffet was ruïned and it wasn't filled up again

    Stayed in October 2016

  • Reviewed: 10 September 2018

    7.5
    clean and good location
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    under construction

    clean and good location

    Stayed in August 2018

  • Reviewed: 3 September 2018

    7.5
    The big bathroom
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Limited parking

    The big bathroom

    Stayed in September 2018

  • Reviewed: 18 April 2018

    7.1
    It was good only because the staff was awesome.
    • Leisure trip
    • Family with young children
    • King Room-Disabilty Access
    • Stayed 1 night
    • Submitted via mobile

    They were under construction. They had no elevator.

    Stayed in April 2018

  • Reviewed: 4 April 2018

    2.5
    Never staying in a best western again not a 2.5 it's a 0 How can you host people with out hot water.
    • Business trip
    • Solo traveller
    • King Room-Disabilty Access
    • Stayed 2 nights
    • Submitted via mobile

    It had no Hot water.

    Booking.com

    Stayed in March 2018

  • Reviewed: 19 March 2018

    7.9
    under construction;
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night

    under construction; oh well, that is good for future visits, no real issues

    Stayed in March 2018

  • Reviewed: 6 March 2018

    5.5
    Nice crew but property has a long way to go to make it worth 125.00 a night
    • Business trip
    • Couple
    • King Room - Disability Access Tub
    • Stayed 3 nights

    property was under construction and that was not noted in the reservation

    Stayed in February 2018

  • Reviewed: 24 October 2017

    6.7
    Ok
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    If I had booked two days before our arrival I could have saved $20.00. Next time I will book directly with the hotel and not a third party.

    Stayed in October 2017

  • Reviewed: 30 September 2017

    6.3
    Like staying on a construction site
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Major reconstruction work in progress- wasn't expecting that.

    Stayed in September 2017

  • Reviewed: 27 July 2017

    10
    Great
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nil

    In general fine

    Stayed in July 2017

  • Reviewed: 25 July 2017

    9.2
    Best Western Porterville Inn, nice location and less than an hour from the Sequoia National Park
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night

    Nothing to complain

    Nice Hotel, restaurants at walking distance, less than an our from the Sequoia National Park entrance.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    10
    Great Stay at Best Western
    • Group
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff was the best I've ever seen at any hotel.

    Stayed in July 2017

  • Reviewed: 12 July 2017

    5.8
    Mattress cover on pull-out sofa was badly stained and had...
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights

    Mattress cover on pull-out sofa was badly stained and had been turned over to cover the stain.

    Stayed in July 2017

  • Reviewed: 4 July 2017

    5.8
    Could not connect toWiFi
    • Leisure trip
    • Couple
    • King Room - Disability Access Tub
    • Stayed 2 nights
    • Submitted via mobile

    Could not connect toWiFi

    Stayed in July 2017

  • Reviewed: 21 June 2017

    7.5
    Breakfast was good, and room was nice and clean
    • With a pet
    • Leisure trip
    • Family with young children
    • King Room - Disability Access Tub
    • Stayed 2 nights
    • Submitted via mobile

    There was construction going on near the pool area

    Breakfast was good, and room was nice and clean

    Stayed in June 2017

  • Reviewed: 22 May 2017

    5.4
    wont stay there again
    • Leisure trip
    • Couple
    • King Room - Disability Access Tub
    • Stayed 1 night

    no elevator

    the kids were unruley

    Stayed in May 2017

  • Reviewed: 15 May 2017

    10
    Excellent friendly
    • Couple
    • King Room - Disability Access Tub
    • Stayed 1 night
    • Submitted via mobile

    Great place friendly people

    Stayed in April 2017

  • Reviewed: 16 April 2017

    7.5
    Rooms next to us were smoking and we had to switch rooms...
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Rooms next to us were smoking and we had to switch rooms late.

    Stayed in April 2017

  • Reviewed: 16 April 2017

    7.9
    A lot of protein for breakfast
    • Leisure trip
    • Family with young children
    • King Room - Disability Access Tub
    • Stayed 1 night
    • Submitted via mobile

    A lot of protein for breakfast

    Stayed in April 2017

  • Reviewed: 9 January 2017

    7.1
    The keys cards did not function consistently.
    • Solo traveller
    • King Room - Disability Access Tub
    • Stayed 2 nights

    The keys cards did not function consistently.

    Stayed in January 2017

  • Reviewed: 30 November 2016

    6.7
    Nice but beds were uncomfortable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The beds were uncomfortable and could feel the springs when I moved.

    The lobby was nice to sit in and peaceful.

    Stayed in November 2016

  • Reviewed: 21 October 2016

    10
    Great bed nice and comfy
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great bed nice and comfy

    Stayed in October 2016

There are also 19 reviews without text. These impact the overall review score.

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