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  5. Reviews of Independence Park Hotel, Premier Collection

Reviews of Independence Park Hotel, Premier Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

235 Chestnut Street, Philadelphia, PA 19106, United States of America

#4 of 90 hotels in Philadelphia

Guests' Choice

Review Score

Based on 326 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.7

  • Free WiFi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 22, 2024

    9.0
    Excellent service! Clean, nicely decorated and great location.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Location! We went on a family trip to Philly and it was walkable to everything

    Stayed in April 2024

  • Reviewed: April 15, 2024

    10
    Excellent
    • Leisure trip
    • Couple
    • King Room With Walk-In Shower - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Price a bit lower.

    Location to historical sites.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Location, location location!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was uncomfortable and we had to pay an early check in fee. I have never heard of having to pay an early check in fee.

    The hotel is centrally located and in the middle of everything.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    10
    Stayed overnight after Philly Flower Show
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was perfect and couldn't ask for better staff !!

    This was my second stay at this hotel. The rooms are clean and comfortable. The staff are friendly and accommodating. The hotel is in close proximity to historical Philly. It includes breakfast which is fresh and plentiful with staff making sure we had everything we needed. An afternoon hot chocolate bar and cookies held us over until dinner.

    Stayed in March 2024

  • Reviewed: March 18, 2024

    10
    Great room - quiet, comfy bed, professional staff
    • Leisure trip
    • Family with young children
    • King Room with Sofa Bed and Roll in Shower - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Great room, quiet, amazing bed

    Stayed in March 2024

  • Reviewed: March 3, 2024

    8.0
    A bed & breakfast feel but modern.
    • Leisure trip
    • Couple
    • Queen Room with Walk-In Shower
    • Stayed 2 nights
    • Submitted from a mobile device

    Just the parking

    The hotels ability to modernize but still keep that vintage feel.

    Stayed in March 2024

  • Reviewed: February 29, 2024

    8.0
    I recommend this hotel for short business visit.
    • Business trip
    • Solo traveler
    • Queen Room with Walk-In Shower
    • Stayed 3 nights

    Breakfast was very basic and the same every day.

    The room was practical and clean. Good and safe location.

    Stayed in February 2024

  • Reviewed: February 18, 2024

    8.0
    I would gladly stay there again.
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 4 nights

    Breakfast is rather basic. TV with news and gossip was on all the time and quite loud, which I think is a terrible way of starting a new day. The breakfast tables were clean, but not extremely clean. There is a coffee and tea machine in the room, but it only works with the pads provided, and there was no way of making a non-caffeine tea in the evening. But: I can always have breakfast somewhere else, most important was that the room was very comfortable and staff most professional.

    The room is relatively small but very comfortable. Extremely quiet. Excellent bed, curtains that indeed block the light. Good toiletries. Very professional staff. Very good location.

    Stayed in February 2024

  • Reviewed: February 3, 2024

    9.0
    Nice stay, nice staff.
    • Leisure trip
    • Solo traveler
    • Queen Room with Walk-In Shower
    • Stayed 2 nights

    Free breakfast was nice. Please include some healthy choices such as steamed vegetables, boiled eggs, gluten-free bread.

    Stayed in January 2024

  • Reviewed: January 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Walk-In Shower
    • Stayed 3 nights
    • Submitted from a mobile device

    Need somewhere to wash laundry!

    Staff were amazing and I loved the complementary breakfast and hot chocolate!

    Stayed in January 2024

  • Reviewed: January 17, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room with Walk-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Staff was excellent. Room was beautiful. No complaints

    Stayed in January 2024

  • Reviewed: January 15, 2024

    8.0
    Good hotel, good location
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night

    Breakfast - more fresh fruit

    Breakfast was a bit lacklustre but adequate Room good, nice touches

    Stayed in January 2024

  • Reviewed: January 9, 2024

    10
    Welcome and recommended lodging in the Independence Mall section.
    • Business trip
    • Solo traveler
    • Queen Room with Walk-In Shower
    • Stayed 4 nights

    This is a small (almost boutique) hotel. On the floor on which I stayed there were 9 rooms. This place is a historic building--from 1857 or thereabouts, and it has served as a number of businesses over the years. Recently, it has been renovated and is a first-rate hotel. Although the rooms are not cavernous, they are pleasant--as befits an older building, with very high ceilings. The bed was comfortable, and the quality of the sheets and pillow cases was excellent. I hope that I have the opportunity to return to Philadelphia in the next few years, If I do, I will stay at this hotel.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Great little boutique hotel in Old City Philly.
    • Business trip
    • Solo traveler
    • Queen Room with Walk-In Shower
    • Stayed 4 nights

    Nothing in particular.

    The location is great, right in Old City. The room was small but comfortable and very clean. Really nice small touches like cookie and hot chocolate bar in the lobby. Staff were kind and accommodating!

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room with Sofa Bed - Non-Smoking
    • Stayed 3 nights

    Every interaction we had with the staff (front desk, breakfast staff, cleaning staff) was friendly and so helpful! We had an amazing stay :)

    Stayed in December 2023

  • Reviewed: January 5, 2024

    10
    Fantastic experience and will return when visiting Philly!
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Smaller room size, but not really a big deal.

    Property was beautiful and clean. The location cannot be beat!!

    Stayed in January 2024

  • Reviewed: January 5, 2024

    9.0
    We stayed one night to keep an appointment in Philly and the hotel met every need for that purpose.
    • Couple
    • Queen Room with Walk-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    The room was very nice but the location made the bathroom cold (winter). It was first floor at the end of the hall.

    If you are sightseeing in Philadelphia, the location is excellent. Walk to all the museums. The staff were wonderful and the breakfast outstanding.

    Stayed in January 2024

  • Reviewed: January 3, 2024

    10
    Copy and convenient
    • Business trip
    • Solo traveler
    • Queen Room with Walk-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    So cozy, beautiful location and close to public transport

    Stayed in December 2023

  • Reviewed: January 3, 2024

    9.0
    N/a
    • Leisure trip
    • Couple
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed and pillows were awful. Very uncomfortable

    Great location, great staff, very clean

    Stayed in December 2023

  • Reviewed: December 23, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Premium Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great

    Stayed in November 2023

  • Reviewed: December 11, 2023

    9.0
    Nice, convenient and comfortable
    • Leisure trip
    • Couple
    • King Room With Walk-In Shower - Non-Smoking
    • Stayed 1 night

    No gym. They partner with a gym nearby (but still 10' walk)

    Great location, spacious room and nice staff. Nice breakfast spread with a special mention for the Liberty Bell waffle machine :)

    Stayed in December 2023

  • Reviewed: December 10, 2023

    10
    Our room was very comfortable! Housekeeping did a fantastic job and were so kind!
    • Leisure trip
    • Family with young children
    • Superior King Room with Sofa Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted from a mobile device

    Breakfast was good but quite repetitive. It could use a better variety.

    The location was amazing! The staff, especially housekeeping the people who prepared breakfast were so very friendly! They talked to our kids and us and made us feel very comfortable!

    Stayed in December 2023

  • Reviewed: December 8, 2023

    10
    Excellent
    • Business trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very good hotel. I spent a week in Marriot (Filbert St) for a conference which was happening there. And now I know that if I go to Philly again, I choose the Independence Park Hotel. It’s a great place: clean, comfortable, perfect location, decent breakfast, very friendly staff. Thank you!

    Stayed in December 2023

  • Reviewed: December 8, 2023

    10
    Awesome property…highly recommend staying here if you are heading downtown Philly.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Staff were incredibly friendly! Loved the extras like hot chocolate bar, wine & cheese evening etc. Great to be able to park out the front of the hotel while unloading/loading bags before going to parking garage.

    Stayed in December 2023

Showing 1 - 25

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