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  5. Reviews of Candlewood Suites Louisville North by IHG

Reviews of Candlewood Suites Louisville North by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1419 Bales Lane , Clarksville, IN 47129, United States

#5 of 8 hotels in Clarksville

Guests' Choice

Review Score

Based on 58 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    9.0

  • Facilities

    8.4

  • Staff

    8.6

  • Value for money

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 28, 2025

    8.0
    Friendly staff. Comfy room.
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The $50 incidental charge was not listed anywhere in the description when I booked through Booking.com. At checkout, I asked when it would be released. The woman said it would be released as soon as I checked out, but it may take a few days to return. 4 days later, the charge is still pending. All my other purchases from that day have been processed.

    The night shift man was very friendly and helpful. The room was clean and comfortable.

    Stayed in June 2025

  • Reviewed: June 16, 2025

    7.0
    Good
    • Family with young children
    • Studio Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Not getting my deposit back quick

    The room

    Stayed in June 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    I could never find any housekeepers I wad there for 5 days always had to go to front desk

    The mini kitchen with all the necessary

    Stayed in February 2025

  • Reviewed: January 28, 2025

    8.0
    Kimberly the manager was super friendly and accommodating! She does a GREAT job.
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 1 night

    would of been nice if it would have been offered but there was no breakfast

    Stayed in January 2025

  • Reviewed: December 16, 2024

    7.0
    Facilities are great, rooms are comfy, desk staff are unavailable.
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I arrived just about 11:00 pm, I had a reservation. No one was at the registration desk to sign me in. I waited 10+ minutes with no staff in site. I finally called the hotel (it was automated, the hotel phone rang and rang with no answer), I called again and tried the front desk line and finally a guy appeared from an adjacent room. So after 20 minutes I was finally able to get into my room. Same thing happened when checking out, about 7:40 am, I just left my door key at the front desk.

    Clean, convenient location, comfortable, nice room.

    Stayed in December 2024

  • Reviewed: November 15, 2024

    8.0
    Clean, convenient, and comfortable
    • Leisure trip
    • Family with young children
    • Queen Studio - Disability Access/Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    One of the remote controls in the room didn't work but we didn't really need it so it wasn't really an issue.

    The staff were lovely, friendly and helpful. The facilities were clean and comfortable. The laundry facilities were free and in good working condition. The kids enjoyed the pool.

    Stayed in October 2024

  • Reviewed: October 14, 2024

    7.0
    It was good
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    They rooms need to be dusted more often and the carpet’s cleaned

    Close to my mom

    Stayed in October 2024

  • Reviewed: June 29, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights

    Room had ants - got into our cats' food

    Stayed in June 2023

  • Reviewed: May 13, 2023

    8.0
    Nice room for the price
    • Leisure trip
    • Couple
    • Queen Studio - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    I have great concern for your employees. I am usually up late and I checked your snack section. I soon realized that you had a staff of 1. I am a 30 year law enforcement officer. You deal with hundreds of people a day that you really have no idea what they are capable of and the danger such a large company would place an employee.

    These room were nicely set up. We only had to stay for one night, but we come into this area often and stay for several days and this was reasonably priced and will probably stay again when in town. They put me a handicap room when I have no special needs, regular room would have been better

    Stayed in May 2023

  • Reviewed: April 11, 2023

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveler
    • One-Bedroom King Suite
    • Stayed 18 nights

    The heater/air conditioner was extremely loud and noisy. I did get some kind of bug bites on my legs and feet, not sure what they were ???

    The staff was very friendly and helpful. The bed was very comfortable. It was nice having a kitchen to fix meals.

    Stayed in April 2023

  • Reviewed: December 24, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    no cold water in the shower

    beautiful room

    Stayed in December 2022

  • Reviewed: July 26, 2025

    10
    Exceptional
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location. It's great to have a full kitchen. The staff was very helpful. They were so nice and friendly, too.

    Stayed in July 2025

  • Reviewed: April 7, 2025

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Studio - Disability Access/Roll-In Shower
    • Stayed 1 night
    • Submitted from a mobile device

    The number of beds on booking is not what they have on site

    Stayed in April 2025

  • Reviewed: September 18, 2024

    10
    Very good
    • Leisure trip
    • Family with young children
    • Queen Studio Suite with Two Queen Beds - Mobility Access Tub/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Little warmer for the pool

    Loved that I could buy food then cook it on the grill outside it's a beautiful area

    Stayed in August 2024

  • Reviewed: April 23, 2024

    6.0
    Stay was ok, pool would have made a difference
    • Leisure trip
    • Travelers with friends
    • Studio Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    It took an hour plus to check in and get our rooms and the pool was closed, it’s the only reason we booked the stay, it would have been nice if you put that on the web site so one knows up front.

    Was pretty close to where we wanted to be

    Stayed in April 2024

  • Reviewed: March 10, 2024

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • One-Bedroom Suite with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The pool was broke and nobody informed us until we went down to get in the pool so we was very disappointed

    The area

    Stayed in March 2024

  • Reviewed: August 24, 2023

    1.0
    The room was dirty
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    I could've had less gnats in my room. The room could've been cleaned to normal standards

    The location was good. Other than that, nothing.

    Stayed in August 2023

  • Reviewed: March 21, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Maybe a bit overpriced. The room was nice and very clean.

    The check in was easy and so was checkout. The staff was friendly kind and efficient. John engaged with conversation about why I was there and said to let them know if there was anything I needed. I felt safe which was important since I was traveling alone.

    Stayed in March 2023

  • Reviewed: January 2, 2023

    5.0
    Didn't feel valued at all
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Pool and fitness center wasn't open and not notified. No amenities at all.

    Size of room

    Stayed in January 2023

  • Reviewed: June 16, 2023

    9.0
    It was a great place to stay and I enjoyed the hotel tremendously
    • Leisure trip
    • Solo traveler
    • Queen Studio - Disability Access
    • Stayed 4 nights
    • Submitted from a mobile device

    there really wasn’t anything that I was not satisfied with

    It was it all Valen other places like Lowe’s and Walmart and restaurants

    Stayed in June 2023

  • Reviewed: June 11, 2025

    4.0
    Disappointing but adequate.
    • Leisure trip
    • Group
    • Queen Studio Suite - Mobility Access Roll in Shower/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The floor of my original room was covered in thousands of dead ants. I informed the front desk and they gave me a new room, but it wasn't the same type of room I had reserved/paid for.

    The staff was friendly.

    Stayed in June 2025

  • Reviewed: August 21, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

  • Reviewed: April 21, 2025

    9.0
    Wonderful
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: March 5, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2024

Showing 1 - 25

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