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  5. Reviews of Candlewood Suites Tyler, an IHG Hotel

Reviews of Candlewood Suites Tyler, an IHG Hotel 3 stars

315 East Rieck Road, Tyler, TX 75703, United States

#5 of 33 hotels in Tyler

Guests' Choice

Review score

Based on 142 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    9.1

  • Facilities

    8.5

  • Staff

    8.7

  • Value for money

    8.6

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 18 March 2024

    8.0
    Nice place to stay but the bug issue must be addressed
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    For the first time since I’ve been staying there. There was a bug issue.

    Nice convenient place to stay.

    Stayed in March 2024

  • Reviewed: 2 October 2023

    10
    Great, comfortably clean facility and the night clerk, although working 16hr shifts bcs of other staff sick was so frien
    • Business trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    We just needed a place to rest, it was a clean comfortable extended stay room with everything we needed and very comfortable.

    Stayed in October 2023

  • Reviewed: 9 August 2023

    10
    Well worth the three hour drive the stay was great
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The friendly staff and the room was nice and clean

    Stayed in August 2023

  • Reviewed: 22 June 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Back door didn’t lock

    Very clean and professional staff.

    Stayed in April 2023

  • Reviewed: 18 June 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    The commode in the bathroom was not secure it moved when you sat.

    Great location

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2023

  • Reviewed: 5 June 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing. Two thumbs up!

    loved everything about the queen suite. Had all I needed for an enjoyable stay.

    Stayed in June 2023

  • Reviewed: 17 May 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Studio Suite with Two Double Beds
    • Stayed 1 night
    • Submitted via mobile

    Spacious, 24 hr fitness center

    Stayed in May 2023

  • Reviewed: 29 April 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    Bacon Fresh fruit Food looked like leftovers

    Not much

    Stayed in April 2023

  • Reviewed: 29 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Double Beds
    • Stayed 4 nights
    • Submitted via mobile

    Some days... The weather!!

    Everything!

    Stayed in April 2023

  • Reviewed: 3 March 2023

    10
    Very pleasant stay.
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    n/a

    quiet

    Stayed in February 2023

  • Reviewed: 27 February 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    No complaints.

    I liked that this hotel was clean and the staff were really friendly! We had a great stay here and will be back. This place is in a very convenient location in Tyler.

    Stayed in February 2023

  • Reviewed: 13 December 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Studio Suite - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Clean and modern. Very nice hotel

    Stayed in December 2022

  • Reviewed: 27 November 2022

    9.0
    My stay was wonderful!!! Would recommend anymore to stay here. Was a clean and beautiful room!!!!!
    • Business trip
    • Solo traveller
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    The mirrors were creepy!!!! When the windows fog up you can see writing on the mirrors. Was weird but love the stay.

    Very clean, nice room

    Stayed in November 2022

  • Reviewed: 9 November 2022

    10
    definitely will stay there anytime we are in town
    • Business trip
    • Couple
    • Queen Suite
    • Stayed 7 nights
    • Submitted via mobile

    clean and very nice staff

    perfect

    Stayed in November 2022

  • Reviewed: 23 October 2022

    8.0
    comfortable
    • Business trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    n/a

    quiet and clean

    Stayed in October 2022

  • Reviewed: 30 September 2022

    9.0
    wonderful
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    n/a

    it was quiet and clean and has an awesome value

    Stayed in September 2022

  • Reviewed: 30 September 2022

    8.0
    great
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    n/a

    comfortable, safe, quiet, and clean

    Stayed in September 2022

  • Reviewed: 30 September 2022

    9.0
    great
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 1 night
    • Submitted via mobile

    laundry facility availability

    nice, clean, quiet

    Stayed in September 2022

  • Reviewed: 30 September 2022

    8.0
    nice
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 3 nights
    • Submitted via mobile

    the laundry facility availability

    clean and quiet

    Stayed in September 2022

  • Reviewed: 30 September 2022

    9.0
    nice
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    I understand that we are all adults, but perhaps a kiosk or something where people could sign up at a certain time to use the washer and dryers? And maybe guest could sign up for optional reminders? Like calling the room, cell #, text, or something to remind them that their laundry is complete. With a disclaimer or additional charge if an employee has to transfer or remove their laundry. At the very least, have each guest wanting to do laundry take a number and a way to reach them and remind them. I personally set a timer because I don’t want to hold anyone up from doing their laundry NOR do I want to be held up from doing laundry. if this process is implemented the employees should get a raise in their pay or increased benifits DEFINITELY

    the candlewood cupboard, the rooms are clean, and it is quiet

    Stayed in September 2022

  • Reviewed: 26 September 2022

    10
    good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    clean

    Stayed in September 2022

  • Reviewed: 26 September 2022

    10
    good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 4 nights
    • Submitted via mobile

    n/a

    quiet

    Stayed in September 2022

  • Reviewed: 26 September 2022

    10
    good
    • Leisure trip
    • Couple
    • Queen Suite
    • Stayed 2 nights
    • Submitted via mobile

    n/a

    clean and quiet

    Stayed in September 2022

Showing 1 – 25

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