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  5. Reviews of Candlewood Suites Fort Worth West by IHG

Reviews of Candlewood Suites Fort Worth West by IHG This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

402 North Jim Wright Freeway, Fort Worth, TX 76108, United States

#80 of 156 hotels in Fort Worth

Guests' Choice

Review Score

Based on 153 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    8.7

  • Facilities

    8.4

  • Staff

    8.7

  • Value for money

    8.4

  • Free Wifi

    9.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 5, 2025

    7.0
    Good
    • Family with young children
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No complaints overall good

    Stayed in August 2025

  • Reviewed: June 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Great place for an overnight stay.

    Stayed in June 2025

  • Reviewed: May 25, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Towels and tissues were very thin. Not much pressure in shower or filling tub. Would be great to have coffee available early in day and possibly late. Didn’t want to make a pot of coffee for one cup.

    Location, staff, bed, kitchenette

    Stayed in May 2025

  • Reviewed: March 3, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Room was clean and fresh. Everything that as needed was in the room.

    Stayed in March 2025

  • Reviewed: February 8, 2025

    9.0
    We needed a place to stay close by while the floors were being refinished and this worked out well. Our actual nights th
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The only thing that I saw wasn’t functioning properly was the ceiling light as you come into the hotel room. It kept flickering and then would go off and then come on before it would stay on for good. But I told the receptionist when we left and she wrote it down and said she would contact maintenance.

    Convenient, nice and quiet. Clean, comfortable. Liked having the fridge and microwave and little coffee maker.

    Stayed in February 2025

  • Reviewed: December 5, 2024

    9.0
    Would stay there again.
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 1 night

    Very nice. Asked for a late checkout and they were very accomodating

    Stayed in December 2024

  • Reviewed: December 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    Just needs a little more lighting their was only 1 main light very dim and two lamps spread out to turn on

    Great room, lots of space. This kitchen was perfectly amd come with many kitchen essentials to cook. The bathroom is nice size and loved being able to take a bath and relax

    Stayed in November 2024

  • Reviewed: October 21, 2024

    8.0
    I wanted to check out the hotel for my return trip with my dogs. It did not fit my needs.
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The high non-refundable fee for my pets. There was no charging hub in the suite for my devices. There was no ice bucket.

    Easy pn/off highway

    Stayed in September 2024

  • Reviewed: July 29, 2024

    8.0
    Could be a bit less expensive or include a breakfast.
    • Leisure trip
    • Couple
    • Queen Studio - Disability Access/Non-Smoking
    • Stayed 1 night

    The hotel placed a 25 dollar hold on my credit card that took way to long to drop off. I don't like this type of treatment.

    Overall it was fine. The shower rod was messed up. I reported it to the front desk. The light on the smoke detector was bright and flashing. This made it hard to sleep

    Stayed in July 2024

  • Reviewed: July 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Studio - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The girl at the front desk was in such a hurry to get me in and out she came across as unfriendly.

    It was very clean and inviting.

    Stayed in May 2024

  • Reviewed: July 6, 2024

    9.0
    Good clean place to stay.
    • Leisure trip
    • Solo traveler
    • Studio Suite
    • Stayed 9 nights

    N/A.

    I like having the ability to cook breakfast and dinner in the room. Very friendly help at front desk.

    Stayed in June 2024

  • Reviewed: June 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Studio Queen Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The first room had a mattress that smelled really bad.

    The rooms and common areas were clean. The first room had a mattress with a horrible smell, so I moved at midnight, which was a bummer. The second room was good. The staff were friendly. The location was convenient.

    Stayed in June 2024

  • Reviewed: May 28, 2024

    8.0
    Nice quiet family friendly location
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Wish there was a pool.

    Very clean, tons of room for the price. Very nice park behind the hotel bonus since there's no pool.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The AC didn’t work well so it was stuffy

    Close to where we were going.

    Stayed in April 2024

  • Reviewed: May 13, 2024

    8.0
    Good location for what we needed and a clean but nothing fancy hotel.
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Employees could have been a little friendlier. They weren’t rude just not overly friendly.

    It was clean.

    Stayed in May 2024

  • Reviewed: April 1, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights

    Check out time is at 11a & housekeeping was knocking at my door at 10a to clean the room. They should know to wait until after 11a to clean a room.

    Good location, plenty of options for food around.

    Stayed in March 2024

  • Reviewed: November 20, 2023

    8.0
    Comfy
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted from a mobile device

    Had issues with the shower the shower head pressure was low and the drain was very slow

    Loved the bedding was so nice and comfy the price was acceptable for the room size

    Stayed in November 2023

  • Reviewed: October 5, 2023

    7.0
    all in all i would definitely stay here again!
    • Leisure trip
    • Solo traveler
    • Studio Queen Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    all the construction and paint fumes

    that my request was accepted and the staff was very friendly and helpful.

    Stayed in September 2023

  • Reviewed: September 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Apparently renovations are on-going, but that mostly consists of painting. Lighting and outlets needed updating, to include USB ports. There wasn’t one USB port in the entire room. The sofa, in the living room, was unbelievably uncomfortable-hard as a rock. When we arrived, the desk clerk had to go upstairs with us to remove an air purifier, which we were told was routine, but there was also a plug-in air freshener! As soon as the purifier was gone, we smelled the cigarette smoke. We called the desk and asked to be moved.

    The location was ideal for our purposes. It was directly on I-820 North, with easy on/off access. The property was fairly well-maintained and there were dining choices nearby. The bed was very comfortable. A room change was necessary, when we first arrived, and the desk staff took care of it very quickly and pleasantly.

    Stayed in September 2023

  • Reviewed: June 29, 2023

    8.0
    Pleasant
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Clean and friendly staff.

    Stayed in June 2023

  • Reviewed: May 1, 2023

    8.0
    Great hotel, convenient and the staff one of the friendliest I have ever dealt with.
    • With a pet
    • Leisure trip
    • Couple
    • Studio Queen Suite
    • Stayed 2 nights

    Bathroom had a slight issue with cleanliness. Lack of attention to detail....I'll leave it at that. The coffee packets available in the room are not very tasteful. Might be time to try something new, more flavorful.

    The location was extremely convenient to what we wanted to do during our weekend in Ft. Worth. And the staff was extremely friendly and helpful. Also being pet friendly was a PLUS!

    Stayed in April 2023

  • Reviewed: April 21, 2023

    8.0
    Pretty good except for cleaning the bathroom and refrigerator.
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted from a mobile device

    Toilet seat was not cleaned. It had dried urine on it when we arrived. The refrigerator also had leftover food still in it.

    Well equipped room.

    Stayed in April 2023

  • Reviewed: January 1, 2023

    7.0
    Good
    • Business trip
    • Solo traveler
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted from a mobile device

    The upstairs people were incredibly loud from 6-10:30 pm! I am a travel nurse and needed to sleep extremely rude people! The staff did try to help but some people are incredibly rude and disrespectful!

    Everything was perfect until last night!

    Stayed in December 2022

  • Reviewed: November 16, 2022

    8.0
    Very Good
    • Leisure trip
    • Group
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights

    The bath room sink in Room 410 had been out of fix. Should have ben repaired. Gave me $20 for two nights total $40. Should have been for all three.

    Stayed in November 2022

Showing 1 - 25

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