9 Center Street, Portland, ME 4101, United States
#1 of 26 hotels in Portland
Guests' ChoiceBased on 474 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
9.6
Facilities
9.3
Staff
9.4
Value for money
8.3
Free Wifi
8.5
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End of dialog contentReviewed: September 16, 2025
Jacqueline
United StatesBreakfast was a disappointment. We had paid extra to include breakfast and expected it to be relaxing and easy. It was like a zoo. There was a very long line to sit and a long wait to get the food we ordered. Hotel guests stood in the same line as people from outside.
The staff were very helpful. Room clean and comfortable and location excellent.
Stayed in September 2025
Reviewed: August 21, 2025
Stephanie
United StatesI found our room ( 634 ocean view next to the large to he a big noisy when they closed.
Great location, very clean and very helpful staff. Restaurants had amazing food. The rooftop lounge/bar had exceptional views.
Stayed in August 2025
Reviewed: August 18, 2025
Rperrin
United StatesStaff was very knowledgeable and eager to help. Would stay at Canopy on future trips to Portland.
Stayed in July 2025
Reviewed: August 16, 2025
Liza
United StatesEverything was excellent - very attentive service, great room, good location, very clean
Stayed in August 2025
Reviewed: August 12, 2025
Matt
United StatesSuper clean. Great staff. Perfect easy stay.
Stayed in August 2025
Reviewed: August 4, 2025
Ofer
IsraelMaters was too soft
Design, comfort, organizer's, team All great
Stayed in August 2025
Reviewed: July 26, 2025
Tyler-wall
United StatesThe pillows were a choice between overly soft or rock hard, which killed my neck. The coffee machine in the room didn’t work.
The staff were so wonderful to us, the room was gorgeous and the shower was transcendent.
Stayed in July 2025
Reviewed: July 19, 2025
Gail
United StatesWe loved this hotel! Lovely room, very responsive staff, good restaurant, fun rooftop bar, great location.
Stayed in July 2025
Reviewed: June 20, 2025
Robyn
United StatesNothing
Lovely and hospitable staff / the absolute best small refrigerators! They are a drawer into which taller bottles or thermos’ were able to stand up!
Stayed in June 2025
Reviewed: June 19, 2025
Roger
United StatesIce machine and elevator dysfunctional for part of stay.
Great bed! Free music Friday night Free coffee Great location
Stayed in June 2025
Reviewed: April 18, 2025
Glenn
United StatesClean, good location, excellent food at the rooftop lounge, and awesome staff
Stayed in April 2025
Reviewed: April 8, 2025
Amber
United StatesOnly complaint is the roof top bar closed to early
The staff was extremely friendly! Everything was clean and the staff was acknowledgeable about the area to share great suggestions
Stayed in April 2025
Reviewed: April 1, 2025
Siobhan
IrelandN/A
Beautiful spacious rooms. Most comfortable bed. Friendly, helpful staff. In great location close to fantastic restaurants and bars.
Stayed in March 2025
Reviewed: March 30, 2025
Morton
United StatesThe only thing we had trouble with was the expresso maker in the room. The cups were too big to fit properly and we had to Google what the flavors were but that was a fun group project for us, lol
The rooms were beautiful and clean, tons of restaurants within walking distance was a big plus for us too!
Stayed in March 2025
Reviewed: March 28, 2025
Steven
United StatesWe wish we could have done another night. It was so relaxing!
I mentioned to staff that we had come to town for a planned induction the following morning and asked for them to do anything that would help make it peaceful and they gave us a card, a stuffed animal, a book and a cookie and checked in with us to see if there was anything else they could do.
Stayed in March 2025
Reviewed: March 27, 2025
David
ColombiaNone
All
Stayed in March 2025
Reviewed: March 9, 2025
Aaron
Australianot much to say
The hotel was very nice with a modern design. I really liked the lobby. Room was clean and all the amenities were great. Parking was easy. Staff were friendly and helpful.
Stayed in February 2025
Reviewed: March 7, 2025
Dawn
United StatesThe lobby bar is never open but the roof bar is lovely.
Great location and always clean and comfy
Stayed in March 2025
Reviewed: March 1, 2025
Emma
United StatesNothing it was perfect!
It was beautiful! Loved everything about it!
Stayed in February 2025
Reviewed: February 22, 2025
Laura
United StatesOverall we loved our stay, but the sliding bathroom door was a bit cumbersome and didn’t fully close so it wasn’t as…private as it should be lol. We could’ve also used another lamp or two as the room was a bit dark, but entryway and bathroom mirror lights were nice and bright. The only thing that caught us a bit off guard was the $40/day valet (all attendants were prompt and professional!) we just didn’t realize valet was mandatory. We did visit during the winter and drove up during a snowstorm having to use the valet did end up being very convenient. Aside from these minor things we would still give this hotel 5 stars! We had a great time, thanks for making it extra special for us. -Laura & Lulu :)
The property is beautiful and immaculately clean. The hotel staff was amazing, truly everyone was so helpful and kind. I mentioned that it was my partner and i’s anniversary and we were so happy to see macarons, wine cocktails and a lovely card set up in our room when we arrived. The card had 2 women on the front which really was a lovely touch and made us feel incredibly welcome! Our room was quite large and had everything we needed—the beds were very comfortable and we had plenty of space to hang clothes, store suitcases etc. we also loved the convenience of having a water/ice machine on our floor and the 2 glass bottles in our room. Valet service was convenient and timely as well.
Stayed in February 2025
Reviewed: February 6, 2025
Lauren
United StatesRooms and lobby area is very nice.
Stayed in December 2024
Reviewed: February 5, 2025
Elissa
United StatesBed was extremely soft.
Beautiful property. Great vibe. Friendly helpful staff.
Stayed in February 2025
Reviewed: February 3, 2025
Todd
United StatesThe room was a little loud.
The 12 pm checkout was great, and having breakfast available until 2 pm is fantastic. Loved being able to walk to all our planned events.
Stayed in February 2025
Reviewed: February 3, 2025
Zorica
United StatesRoom , Luna bar, common areas
Stayed in February 2025
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