2327 N Madson Street, Liberty Lake, 99019, United States
#1 of 1 hotels in Liberty Lake
Guests' ChoiceBased on 220 hotel reviews
6.4Cleanliness
7.3
Comfort
7.3
Location
7.6
Facilities
6.5
Staff
7.5
Value for money
6.8
Free Wifi
10.0
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End of dialog contentReviewed: February 26, 2025
Connie
United StatesThe breakfast was good with many choices. The only downfall the cranberry juice was out.
Stayed in February 2025
Reviewed: February 22, 2025
Alexander
United Statesrefrigerator leaked in the room
hot tub in the room
Stayed in January 2025
Reviewed: February 9, 2025
Kenneth
United StatesThe receptionist didnt treat me like a guest in good standing and it was a long debate over the room he gave me. I reserved a King Suite, , he put me in a standard room. I had to debate it for 20 minutes and he checked my reservation on my phone. I still had to show him the header " King Suite" . We booked for 2 nights. and he checked the suite and it wasn't occupied. Then he couldnt give me the room because it was booked for someone else the following night. I felt that it was not very professional nor courtious. The room pictured on my reservation was acctually that room in the firsf place. I was not allowed to have it because the checkout time was 11am and check in was 3pm and he felt it was to short a time frame for the room to be preped for the following day. Totally rude and inaccurate, as well an insult and was nothing in the way of helpful or friendly. He put us in the 3rd choice of smaller less impressive room and the suite remained vacant for the conveinence of the future guests. I found this to be insulting and I dont feel they have a very professional way of treating people. I have stayed there over a dozen times. I have always stayed in there suites. I always leave the room clean and take my garbage out. I tip all the staff and remain offended by the actions taken and the lack of interest toward my comfort .
I enjoy the location and its quiet.
Stayed in February 2025
Reviewed: December 16, 2024
Ken
United StatesReally noisy. Other patrons are really rude and inconsiderate when they enter the common hallways late at night and have no sense of other peoples needs. Feral people
Breakfast was the best I have ever had for a motel breakfast. Excellent.
Stayed in December 2024
Reviewed: November 26, 2024
Christopher
United StatesIt was very poorly cleaned. Spots all over the walls, rings from cups on the night stands, loads of dust and crumbs behind furniture, marks on the floor in the bathroom, marks in the bathtub, the shampoo and conditioner bottles were almost empty and looked smashed. As for the staff, when we arrived the man at the front desk literally did not say a single word other than our room number, made us a little uncomfortable. Breakfast tasted horrible, especially the eggs.
The jacuzzi was spotlessly clean and worked amazing it was so fun. The bed was also very clean and pretty comfortable to say the least. The room also smelt very nice and the heater worked very well, maybe even too well!
Stayed in November 2024
Reviewed: November 16, 2024
Aysha
United StatesI did find it kind of strange that they only have 1 door to enter the building
I noticed that the room that I booked was to small when I arrived so I asked the front desk if there’s anyway we could get a more spacious room and they didn’t hesitate. 24 hour pool/spa, complimentary breakfast, comfortable beds and great staff
Stayed in November 2024
Reviewed: September 26, 2024
Karen
New ZealandNot situated close to amenities if without a vehicle, as we were.
Pleasant staff, comfortable, good-sized room.
Stayed in September 2024
Reviewed: July 31, 2024
Joanna
CanadaFacilities very tired with poor workmanship. Prices high for a property in need of renovation.
Limited choices but really nice baked scones.
Stayed in July 2024
Reviewed: June 17, 2024
Jeffrey
United StatesToo many loud noises from kids up and down the hall, doors shutting. Other guests not realizing they were not the only people staying there. Non of this was the fault of the staff.
Comfortable bed, nice staff
Stayed in June 2024
Reviewed: June 14, 2024
Joleen
United StatesThe breakfast was non existent. No breads,or bagels, no warm food. To go bags provided but needed microwave to warm sandwich. We checked in the key so no place to warm it.
Rooms clean lobby was decent
Stayed in June 2024
Reviewed: June 9, 2024
Valerie
United StatesIt was a tired hotel
Stayed in June 2024
Reviewed: June 4, 2024
Jeff
AustraliaAs above
Breakfast was terrible. Looks like it was setup in an old conference room. Toaster didn’t work, choices of food was terrible. Don’t bother basically.
Stayed in June 2024
Reviewed: June 4, 2024
Gerri
United StatesHallways blocked with cleaning carts all day. Doors left open to laundry areas..buckets of chemicals sitting in open areas with easy access by anyone including children. Noise
Stayed in June 2024
Reviewed: June 3, 2024
Tania
United StatesUnder renovation and the rooms were not renovated nicely. Pieces of the floor were missing, sink was clogged. I will never stay here again.
Location.
Stayed in June 2024
Reviewed: May 12, 2024
Amy
United StatesBreakfast was not great. Very limited choice
Location
Stayed in May 2024
Reviewed: May 9, 2024
Tamatha
United Statesroom could of been decorated different i guess
it was nice and quiet. excellent for what i needed it for, the quiet.
Stayed in May 2024
Reviewed: April 30, 2024
Michael
United StatesWe were told there was a 5 star breakfast. That did not even qualify as a 1 star breakfast. All we wanted was eggs and sausage. We could eat neither. Both products did not even seem real. Cold, hard, and like chemical food. The eggs were a rubbery disc, sausage off Grey and rubbery as well. We packed up and had to drive to Shari's. Breakfast cost us over $50.00 with the tip. Very disappointed.
Stayed in April 2024
Reviewed: April 8, 2024
Steve
United StatesBreakfast items were cold being served in a temporary area while normal breakfast area was being renovated. Public Jacuzzi was out of order.
Jetted tub in the room
Stayed in April 2024
Reviewed: March 18, 2024
Danielle
United StatesIt was fine
Location
Stayed in March 2024
Reviewed: February 19, 2024
Dsharp3
United StatesThe breakfast room, pool, and spa/hot tub were all closed for renovation. There was no notice of this on Booking.com or the hotel website. If breakfast was still available, instructions on where we're not given.
The staff was nice, the room was very comfortable and clean.
Stayed in February 2024
Reviewed: February 7, 2024
Amy
United StatesHair dryer and coffee pot did not work. Half the hotel was under construction and not usable, that should've been communicated before booking.
The bed was very comfortable.
Stayed in February 2024
Reviewed: January 26, 2024
Philip
United Statesrarely anyone at the front desk
broken pipes and water damage/flooding in the dining room; minimal food service and no coffee except in the rooms.
Stayed in January 2024
Reviewed: December 11, 2023
Steve
United StatesSlip and fall hazard in jetted tub in the room. Shower was rather small.
Room was nice and big jetted tub was huge but the bottom of the tub was way to slippery
Stayed in December 2023
Reviewed: November 30, 2023
Loris
United StatesBreakfast items looked like they had been sitting out way to long and was afraid to eat the hot items. All but 1 yogurt in the fridge was expired,
Stayed in November 2023
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