Skip to main content
  1. Hotel reviews homepage
  2. USA hotel reviews
  3. Vermont hotel reviews
  4. Manchester hotel reviews
  5. Reviews of The Chalet Motel by Wyndham

Reviews of The Chalet Motel by Wyndham 2 stars

1875 Depot Street, Manchester, VT 05255, United States

#15 of 15 hotels in Manchester

Guests' Choice

Review score

Based on 28 hotel reviews

5.8

Score breakdown

  • Cleanliness

    6.4

  • Comfort

    6.6

  • Location

    7.8

  • Facilities

    5.5

  • Staff

    7.0

  • Value for money

    5.4

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 10 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very plain, the lobby was a little bit cluttered, made us worry about what the room would look like but it was okay

    Pretty cool location, the bed was comfortable, other than that pretty nondescript for a Wyndham hotel.

    Stayed in October 2023

  • Reviewed: 26 September 2022

    7.0
    The annex was a great place to stay, but not in the actual motel.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The main part of the motel was in need of repair.. lamp shades broken and not clean.

    The motel property was in dire need of repair.. however, we were located in the Annex down the street that was in far better condition. Some of our friends that were in the main motel were very disappointed and will not return to that motel in the future, we would return however would make sure that our room was in the Annex again.

    Stayed in September 2022

  • Reviewed: 8 August 2022

    5.0
    not the value I was looking for
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 12 nights
    • Submitted via mobile

    the room smelled musty and was very outdated. some other guests were super sketchy and did not give a good vibe.

    it was super convenient location.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Large office/lobby area that isn't manned by anyone--you have to call looking for someone

    Location, price comparatively to others in area. Motel is clean but needs renovations; appears tired.

    Stayed in July 2022

  • Reviewed: 13 September 2021

    6.0
    Think I'll wait a few yrs till we go back.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    New carpeting,the grounds wernt kept-up,however I do understand under new management.

    Have stayed here many times over the last 20 yrs. Place is just dated, needs updates badly. Henry at the front desk gets a 10 from us, couldnt have been better to get things we needed.

    Stayed in September 2021

  • Reviewed: 19 December 2023

    1.0
    Worst experience at the single bedroom
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    First they added extra charges for things I did not ask. Then they lied about the refund. They never refunded anything. The room was like a garbage room.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    2.0
    It was terrible and Wyndham should be ashamed of this property
    • Leisure trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The heat didn't work. We called and they said they would send someone but no one ever came. Thank goodness our friends were in the adjoining room. We had to leave the doors open and get heat from their room. When we went to sleep, we closed the doors for privacy, and woke up to 60° in our room. The plug for the TV kept falling out of the wall. We were not given rooms where we thought we were staying. We were given rooms at an "annex" down the road. It looked like it was monthly rentals. The building was rotting. A community phone was on the outside of the building to reach the office. No phones in the rooms.

    The location was good. That's the only thing that was good about this place

    Stayed in October 2023

  • Reviewed: 12 October 2023

    3.0
    Poor
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    2 hours after check in time finally got a room thar was ready. Requested handicap the bathroom was so small a wheelchair could not fit in. We were left out in rain waiting for a room to be ready. Our encounter witĥ female employee was not pleasant. The male employee did his best to

    Wi-fi and cable TV was decent. Although TV was tiny..

    Stayed in October 2023

  • Reviewed: 28 October 2022

    4.0
    poor service, so unprofessional and don’t deserve the business.
    • Family with young children
    • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    staff not prepared and so unprofessional I’ve been i the same location before, but it was under different management . we had to wait for check in outside on cold weather for 20 minutes. the guy wasn’t in the property when we arrived at night. called twice to get him with the key for the room. next day, no service or cleaning the room, no new towels weren’t provided. we had to drive to the other location to get new towels… he never told us that we had to go after him for a simple towel for us to take shower… over all, terrible service..I will call my Amex to dispute portion of the charge for 2 nights.

    nothing

    Stayed in October 2022

  • Reviewed: 19 July 2022

    10
    Great family location for the price.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    This my families third summer staying at Chalet Motel. We have only good things to say. We enjoy the simplicity and affordable price. We have left satisfied every time we have stayed. We also were received very well by the representative named Henry thus time around.

    Stayed in July 2022

  • Reviewed: 18 July 2022

    1.0
    so very sad .please look at other hotels this place is a disaster and a disgrace.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    everything! this hotel is in total disrepair and shouldn’t even be listed as a hotel/motel.

    old .outdated is an understatement .this property is way past its usefulness. horrible.

    Stayed in July 2022

  • Reviewed: 8 June 2022

    1.0
    couldn't wait to leave
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    If the room didn't have rotten smell and if anything in the room was clean

    Stayed in June 2022

  • Reviewed: 6 June 2022

    4.0
    Would not recommend. Price ia
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Room needs to be renovated. Carpet, bed and bathroom appear to have been untouched for 20 plus years.

    Hotel staff was great!

    Stayed in June 2022

  • Reviewed: 25 April 2022

    3.0
    I froze my ass off in the room as there was no blankets even with turning up the room heat.
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    water took a long time to heat up and I needed to go.to a meeting at a set time. Free coffee provided in room was horrible and stale. Soap was not good. Water was extremely hard. Bed had a sheet that was very uncomfortable and a tiny thin comforter. Even with turning up the room heat, I had to sleep in long johns and socks to get warm in bed. I got lost and spent a long time driving around trying to find the place even with calling hotel x 2 for directions. I was sent the wrong way and was told to find the place myself without a map and GPS. Room was very plain, furniture was old, maintenance was not done well on building. Hotel does not offer anything for food or drink other than make it yourself packaged coffee that has to be heated up in the microwave.

    Room was clean

    Stayed in April 2022

  • Reviewed: 18 October 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Manager was nice and apologized, the owner adjusted the price based on our experience and altercation with a tenant's unleashed dog. Only stayed 1 of 2 nights originally booked.

    Pics don't depict what room looks like now, accommodations did not match pricing, property run down. Owner said we had the last queen room available and we're happy they switched our original king room since they were sold out! My husband had stayed here 5 times with his motorcycle buddies and spoke highly about the property, how clean and spacious the rooms were over 4 years ago. Our room was less than okay: Found some soiled towels, dirty mirror, burnt-out light bulbs, not enough lighting, sofa in very poor condition, bathroom heat lamp cracked, sub-par repairs. Looked like this room may have been broken in to. Property was less than 50% occupied and moreso by tenants, not guests.

    Stayed in September 2021

  • Reviewed: 8 October 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights

    very good

    Stayed in October 2021

  • Reviewed: 27 September 2021

    3.0
    This hotel desperately needs an overhaul.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    The room was clean but the bathroom, bedding and carpeting was horrible. The bathroom was the worst bathroom i have ever used, the shower was incredibly cramped, and i am not a large person, I don't know how it would be possible for a tall person to shower in there, bathroom was very dingy and poorly finished. Very unpleasant bathroom experience. The bedding was of low quality and did not feel very inviting, i slept in the bed with my cloths on. One other thing, was the carpet was too shaggy, hotels should have very short shag carpet for a cleaner feel. This hotel is in dire need of an overhaul. Overall a very poor experience.

    There was no breakfast, however the location is quite beautiful, very convenient to where I was going.

    Stayed in September 2021

  • Reviewed: 21 September 2021

    4.0
    Over priced for bare bone lodging.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 1 night

    Pillows were flat. Decor was dated. Price not in line with value. No regular coffee in my room (just decaf).

    The location was ideal.

    Stayed in September 2021

  • Reviewed: 8 August 2021

    9.0
    Internet
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Internet very bad

    Location

    Stayed in August 2021

  • Reviewed: 30 July 2021

    8.0
    big room, quiet, nice place.
    • Business trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The cleaners forgot to put regular coffee in the room.

    The desk clerk was from NYC, where we are from, so we got along famously.

    Stayed in July 2021

  • Reviewed: 21 June 2022

    5.0
    Great location, great staff….. but not the standard I like.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    The facility was very outdated. When we walked into the room, there was an odor that hit you. I don’t know what it was. You got used to it while in there, but when you left and came back there it was again.

    The location of the property is great. The staff was very pleasant.

    Stayed in June 2022

  • Reviewed: 6 October 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds and Bath Tub - Mobility Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There was nobody at the office when we arrived and had to call a number to get someone there. We understand there is a general shortage of help out there, so just keeping that in mind.

    Very generous on the size of the room. There was even a slider to a back yard. All in all. It was a good experience.

    Stayed in October 2021

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

  • Reviewed: 12 December 2021

    10
    Exceptional
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There are no comments available for this review

    Stayed in October 2021

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: