Reviews of Rizzo Center, a Destination by Hyatt Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
150 DuBose House Lane, Chapel Hill, NC 27517, United States of America
#1 of 16 hotels in Chapel Hill
Guests' ChoiceReview Score
Based on 302 hotel reviews
9.2Score breakdown
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Cleanliness
9.6
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Comfort
9.6
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Location
9.4
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Facilities
9.5
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Staff
9.5
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Value for money
9.0
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Free WiFi
9.0
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Reviewed: April 24, 2024
Robin
United States of America41 Reviews9.0“Almost perfect.”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Waitstaff in dining room at breakfast hovered and asked to clear while we were still sitting and eating.
Clean spacious rooms.
Stayed in April 2024
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Reviewed: April 22, 2024
Auman
Abkhazia, Georgia1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Only wish we could’ve turned off the hvac. The fan ran all night & disrupted sleep. Wonderful facility and well maintained.
Stayed in April 2024
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Reviewed: April 21, 2024
Natasha
United States of America1 review10“I will be staying there in the future!!!”- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
There was absolutely nothing to dislike.
Beautiful, luxurious, clean, and very comfortable. For all of that, pricing was comparable to a Hampton Inn.
Stayed in April 2024
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Reviewed: April 14, 2024
Donna
United States of America11 Reviews8.0Very Good- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
We always go back to Rizzo Center. They offer alot.
Stayed in March 2024
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Reviewed: March 28, 2024
Todd
United States of America1 review10“Beautiful Property, Comfortable Stay”- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Only wish we could’ve stayed more than one night!
The staff was so friendly. It was a beautiful property. We had a great breakfast, and they even had snacks in the pantry plus a washer/dryer.
Stayed in March 2024
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Reviewed: March 7, 2024
Susan
United States of America22 Reviews6 helpful votes10“Gem in East Chspel Hill”- • Leisure trip
- • Couple
- • Queen Room with Accessible Shower - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
Slow elevators
Quiet- nice perks, comfortable rooms, great bath products . Free parking!
Stayed in March 2024
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Reviewed: February 25, 2024
Agborndip
United States of America4 Reviews10“The property is well kept and the employees are excellent.”- • Family with young children
- • Queen Room with Accessible Shower - Disability Access
- • Stayed 1 night
- • Submitted from a mobile device
None
Clean, affordable and quiet
Stayed in February 2024
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Reviewed: January 18, 2024
Shelley
United States of America1 review10“Great!!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
Location of the hotel was great for our trip explorations in the TriCity area …. Staff was very professional and accommodating…they were able to change rooms when we checked in to a suite which served our needs better.
Stayed in January 2024
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Reviewed: January 15, 2024
Tiffany
United States of America2 Reviews10“Wonderful! And the stocked guest pantry was an added bonus”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
My only complaint would be the pillows are too firm but that’s more of a personal preference.
The property was beautiful. We hope to come back sometime in nicer weather so we could walk outside more and see its full beauty.
Stayed in January 2024
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Reviewed: January 4, 2024
Johanna
United States of America1 review8.0“Love staying at the Rizzo! Perfect for our needs!”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Sugary snacks and beverages Could use a refresh at some point.
Love the location! And if you’re there during the off season it’s so quiet and spacious!
Stayed in December 2023
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Reviewed: December 17, 2023
David
United States of America1 review9.0“We come to Chapel Hill occasionally and will definitely consider staying at Rizzo again.”- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
Parking near our room was in short supply though we did still manage to find a space when needed.
Staff went out of their way to help us unload our car and one member even helped carry luggage into our room. The breakfast buffet was excellent and the staff was very attentive to the needs of all diners.
Stayed in November 2023
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Reviewed: November 4, 2023
Miiko
United States of America1 review9.0“Exceeded expectations”- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Navigating through the center to get back to the parking garage was difficult. The person who checked me in was nice but ran through everything so fast it was hard to take in and that staff member didn’t smile and have the expected Chapel Hill charm. That made the check-in experience good but not exceptional.
I’m a Kenan-Flagler graduate (24 years ago) and did not know the Rizzo Center was a Kenan Flagler conference center so I was delighted to see the Kenan-Flagler logo as soon as I walked in the foyer. Beyond that, I didn’t know what to expect from a university-affiliated hotel. I was happy to see that it was a true 4-star Hyatt experience. I got a reasonable room rate. I will be returning! Breakfast was very good. Far better than any other complimentary breakfast I’ve had a hotel!
Stayed in November 2023
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Reviewed: September 20, 2023
Tamara
United States of America4 Reviews10“We always enjoy staying at the Rizzo”- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 1 night
The breakfast was wonderful as usual. We also ate in the bar lounge the night before. The staff was nice and attentive and the food was great.
Stayed in September 2023
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Reviewed: September 19, 2023
Melanie
United States of America3 Reviews10“This was a very nice stay for us and the breakfast was enjoyable. The beds were very comfortable.”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
We arrived late and weren’t sure where to park but got it all figured out.
The room was very clean and spacious. The bathroom is updated and had a nice shower. The breakfast was delicious and the patio outside provided a relaxing space for enjoying coffee.
Stayed in September 2023
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Reviewed: August 28, 2023
Julie
United States of America11 Reviews1 helpful vote10“Lovely hotel in quiet area with very comfortable accommondations. Our favorite Chapel Hill hotel!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
There's very little to dislike about a stay at the Rizzo. 4 out of 5 stays this year have been great. Only one stay where we ended up with a room on first floor next to lobby was too noisy. All the other rooms were very quiet and peaceful.
The rooms/beds are very comfortable. Hot breakfast buffet is included in the nightly price and offers grits, oatmeal, vegetarian casserole, turkey and pork sausages, scrambled eggs, pancakes and great selection of fresh fruit and good coffee! Sonya, the bartender, in the bar/restaurant on first floor is super friendly, helpful and quite delightful! The Greek salad she recommended is a favorite of ours! Opens at 5:30PM. A guest pantry on each floor offers popcorn, cold drinks, ice cream and coffee as well as washer/dryer. Lovely hotel and grounds. This was our 5th visit this year.
Stayed in August 2023
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Reviewed: August 27, 2023
Misty
United States of America1 review10“Good for work and family time”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Dried yogurt splashed on the wall beside 3rd fl elevator Better communication and clarity about room transfer
Staff, snacks, pool
Stayed in August 2023
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Reviewed: August 26, 2023
Polly
United Kingdom7 Reviews1 helpful vote8.0“A quiet hotel with spacious rooms”- • Leisure trip
- • Couple
- • King Room with Accessible Shower - Disability Access
- • Stayed 5 nights
- • Submitted from a mobile device
The breakfast wasn’t that great. It could have been more fresh.
Really quiet rooms.
Stayed in August 2023
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Reviewed: August 4, 2023
Renee
United States of America15 Reviews1 helpful vote10“A quiet, comfortable stay”- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
It wasn’t ‘in town’ - if that is what you are seeking, I’d look a little further, but it was worth the few minutes it took us to get to the actual UNC campus.
In a word: gorgeous. The property was leafy, lush and quiet. The views from the balcony were fabulous. The room was large and beautifully appointed. The staff members were friendly and accommodating.
Stayed in August 2023
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Reviewed: August 1, 2023
Patricia
United States of America4 Reviews2 helpful votes9.0“Very nice hotel in a beautiful area”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
There was ice cream and drinks (juice/sodas/coffee) on each floor, but not much else in terms of food other than breakfast. Lots of nearby restaurants.
We stayed in the main building which is very nice and clean. The property is in a beautiful location with nice trails around. We enjoyed walking around the nice neighborhood. The buffet breakfast was very good. Parking on site was convenient and the pool and gym were nice.
Stayed in July 2023
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Reviewed: July 30, 2023
James
United States of America13 Reviews10“Just a great place to relax”- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Our family enjoyed the pool and ice cream
Stayed in July 2023
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Reviewed: July 25, 2023
Ashley
United States of America14 Reviews2 helpful votes10“North Carolina charm”- • Business trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 5 nights
- • Submitted from a mobile device
Nothing!
Beautiful property in Chapel Hill. Stayed here while I attended a training at UNC. The room was exceptionally clean and spacious. The hotel bar and restaurant were also very good and had a variety of choices. The free breakfast was also very good.
Stayed in July 2023
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Reviewed: July 22, 2023
Amanda
United States of America1 review10“Would definitely come back!”- • Leisure trip
- • Couple
- • King Room with Accessible Shower - Disability Access
- • Stayed 3 nights
- • Submitted from a mobile device
The bathrooms could have a bit better lighting. There are 3 lights but they are all fairly dim.
Spacious, quiet, comfortable.
Stayed in July 2023
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Reviewed: July 21, 2023
Kristi
United States of America4 Reviews8.0“Quite location and nice pool. Breakfast was great!”- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
- • Submitted from a mobile device
Small bathroom
Quite location and great breakfast.
Stayed in July 2023
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Reviewed: July 5, 2023
Lisa
United Kingdom5 Reviews9.0“Great!”- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Being told breakfast was till 10:30 then reading the paper info leaflet at 9:20 and realizing we had almost missed breakfast.
Clean, comfortable and spacious.
Stayed in July 2023
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