237 North Tryon Street, Charlotte, NC 28202, United States of America
#112 of 183 hotels in Charlotte
Guests' ChoiceBased on 91 hotel reviews
8.1Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.2
Staff
9.0
Value for money
7.7
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 2, 2023
Sarah
United States of AmericaIce had to be requested
The heat air was not consistent
Stayed in March 2023
Reviewed: January 26, 2023
Mary
United States of Americaroom was quite small and we couldn’t get it warm enough
very close to Belk Theatre friendly and helpful personnel
Stayed in January 2023
Reviewed: January 8, 2023
Julie
United States of AmericaBed was uncomfortable. Restaurant menu has no selection for average person who likes good old fashioned American food. Price of room is higher than I'd like.
Location was wonderful. Staff was very friendly.
Stayed in January 2023
Reviewed: January 6, 2023
Jenna
United States of AmericaI booked our room for 4 people but there was only 1 hand towel and 1 bath towel when we arrived. We called the front desk to ask for more towels and they said they would bring them right up. An hour later we called again and received the same response but the person seemed annoyed. We NEVER received towels. I was grateful the room had bathrobes so we at least had something to dry off with
beautiful and fairly clean property
Stayed in January 2023
Reviewed: December 17, 2022
S
United States of AmericaVERY VERY small room
staff was terrific across the board from front desk, bartender, valets, cleaning staff
Stayed in December 2022
Reviewed: November 16, 2022
Victoria
United States of Americathe bathroom was a little weird.
good location, friendly staff
Stayed in August 2022
Reviewed: November 14, 2022
Pamela
United States of AmericaThe construction outside my window combined with late night bar noise made sleeping nearly impossible. The robes were a great have but not at all comfortable.
Spacious room with most amenities needed. Could have used a mini fridge. Great location.
Stayed in November 2022
Reviewed: October 14, 2022
James
United States of Americaantique feel, large rooms,clean
Stayed in October 2022
Reviewed: September 20, 2022
Glenn
United States of AmericaPrice was high due to Elton John concert.
Small but comfortable room. Soft bed.
Stayed in September 2022
Reviewed: September 10, 2022
Megumi
United States of AmericaI can't think of anything I didn't like, or was anything out of the ordinary or surprising. Everything was expected, either from the pictures and descriptions, or peoples' reviews, I can't say I "didn't like" anything.
It was what I expected the place to be: Very quaint, a slice of the past, southern comfort, and plenty of history. Steeped in history the decor was lovely; old but still in fantastic condition. Room was expected, in good condition, very clean, and had everything needed for modern conveniences. Breakfast was to the point, nothing fancy, but great food.
Stayed in September 2022
Reviewed: July 6, 2022
Elizabeth
United States of AmericaCoffee maker was not working. No bar or room service after 10:30
Location, room freebies. Quiet room, no ghosts
Stayed in July 2022
Reviewed: May 7, 2022
Anthony
United States of AmericaGreat location. Friendly staff.
Stayed in May 2022
Reviewed: April 25, 2022
Cynthia
United States of AmericaClean ,beds comfortable, dinner was delicious. Breakfast could use work.( half hour wait for a cold omelet)
Stayed in April 2022
Reviewed: March 24, 2022
Barbara
United States of AmericaNo Valet parking when you checked in and no instructions
Stayed in March 2022
Reviewed: February 7, 2022
Marcello
United States of AmericaOne of the two rooms I booked was for three guests (queen bed + sofa). We had to make the sofa bed (not sure this is standard practice in a boutique hotel). The heating systems in both rooms was loud and did not allow us to sleep well, we should have turned it off but it would have been too cold.
Breakfast was very good. Location is perfect, right uptown. Rooms were nice.
Stayed in February 2022
Reviewed: November 9, 2021
Hugh
United States of Americanothing
location, parking validation, restaurant
Stayed in November 2021
Reviewed: October 3, 2021
Donna
United States of AmericaDirty carpet in lobby- needed to be vacuumed Saturday morning and wasn’t. Still dirty Saturday evening; tired furniture. Hoped it would be old world elegance. Wanted to buy Queen Charlotte pillow but was told I couldn’t
Comfortable bed and linens
Stayed in October 2021
Reviewed: July 25, 2021
Tim
United States of AmericaParking is expensive
Location, Staff , Comfortable
Stayed in July 2021
Reviewed: July 25, 2021
Natasha
United States of AmericaThe pictures make the room look bigger than it is. Probably the smallest hotel room I’ve ever stayed in. I didn’t like that we didn’t get our complimentary snacks in the room as mentioned in the description. It’s very misleading. I’m assuming it’s because of Covid but snacks can be put in a bag so that’s no excuse. Also, parking is $25 not $23.
I really enjoyed the fact that we could do a late check out and that we had the bathrobes in the room. Beds were comfortable and staff was very friendly. Right in the heart of downtown.
Stayed in July 2021
Reviewed: July 15, 2021
Jackson
United States of AmericaThe whole place felt dusty and dated. Our room could have been a lot cleaner - unless dead bugs are part of the decor.
I found it to be dusty and dated but the staff was excellent!
Stayed in July 2021
Reviewed: July 5, 2021
Leonardo
United States of AmericaThere is a great restaurant inside the hotel and the location is perfect to enjoy downtown Charlotte!!
Stayed in July 2021
Reviewed: July 2, 2021
James
United States of AmericaThe noise outside on the streets
Stayed in June 2021
Reviewed: June 27, 2021
Jamie
United States of AmericaThe noise from the street kept us awake until 2am :-( Is there a way to add sound proofing to help?
Check-in and staff were exceptionally helpful.
Stayed in June 2021
Reviewed: June 27, 2021
Nancy
United States of AmericaThere was a noisy group above us where the tv was playing all night.
Location and history. Staff was very friendly and helpful. I liked the older decor , bathrooms. The bed was very comfortable and shower pressure was good
Stayed in June 2021
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