100 West Trade Street, Charlotte, NC 28202, United States
#80 of 184 hotels in Charlotte
Guests' ChoiceBased on 291 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.7
Staff
8.6
Value for money
7.8
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End of dialog contentReviewed: 18 March 2024
Watkins
United StatesOff site parking was not clearly explained. Valet was really encouraged but was pricey. You pay for convenience. Otherwise liked the facility.
Location to Spectrum Center
Stayed in March 2024
Reviewed: 4 March 2024
Michele
United StatesUnder staffed in the front desk
Stayed in March 2024
Reviewed: 18 December 2023
Michael
United StatesPrice
Location
Stayed in November 2023
Reviewed: 1 December 2023
Haven
United StatesFirst, I booked this room for my son and his fiance, specifically because on this site (Booking.com) it states that the required age to check in is 18. My son is 19 and I wasn't traveling with them. Upon arrival, they were told they couldn't check in and that they had to be 25. My son was extremely upset, had driven down to surprise his fiance with tickets to the Hornets game. I called the main office and some wonderful gentleman worked the problem out. I am very grateful , otherwise they would have been stranded in a strange city, hours from home without a place to stay. Then there was confusion about whether or not the stay had been paid for, after another phone call that to was resolved. I don't blame the hotel staff but it was very stressful. Overall, after checkin they were very happy with the room and the great location to the event.
Stayed in November 2023
Reviewed: 21 November 2023
Marva
United StatesThe valet service is great and a must have although expensive at $45 a day. The coffee shop was convenient but service was slow and coffee was not hot or tasty.
Great location, nice room and loved the sprayer in shower . Also our room was serviced even on a two day stay. Some places don’t do that .
Stayed in November 2023
Reviewed: 14 November 2023
Michele
United StatesCoffee in the room very poorly replenished
Stayed in October 2023
Reviewed: 4 September 2023
Diane
United StatesI didn’t like the sliding smoked glass bathroom door. That didn’t provide much privacy. Also, the fire alarm went off and the only reason we knew is because our 10 year old granddaughter asked why the lights were flashing in the hallway. We didn’t hear a sound in our room. Seems unsafe.
We enjoyed it. Staff was extremely nice. I didn’t meet a single person who wasn’t going beyond their way to be courteous and helpful — both in the hotel and the bar. Very friendly smiling faces.
Stayed in September 2023
Reviewed: 24 August 2023
Vera
CanadaThe rooms are very bland and cheap looking
It’s a Marriott and has the Marriott standard items
Stayed in August 2023
Reviewed: 5 August 2023
Alan
United StatesWas given late check out. Saved the day!
Stayed in July 2023
Reviewed: 18 July 2023
David
United StatesNot really into downtown charlotte or any big city.
I liked the facilities and the convention staff were great!
Stayed in June 2023
Reviewed: 1 May 2023
Marsb8732
United StatesThe add on with Valet part.
Do better on getting the price lower
Stayed in April 2023
Reviewed: 11 April 2023
Shanna
United StatesDual charges
Friendly
Stayed in April 2023
Reviewed: 3 April 2023
Angela
United StatesThe valet area can get congested but overall no complaints.
Within walking distance to many restaurants and other venues.
Stayed in April 2023
Reviewed: 20 March 2023
Allen
United StatesNo pool, thin walls so noise travels
Gym was amazing Disappointing there was no pool
Stayed in March 2023
Reviewed: 13 March 2023
Jo
United StatesThe room was very small.
The hotel itself was super nice.
Stayed in February 2023
Reviewed: 12 March 2023
Jacquan
United StatesI did not get the room I chose. No bathtub, no microwave
Cleanliness, shower
Stayed in February 2023
Reviewed: 13 February 2023
Melissa
United StatesThe hotel double charge my account tying up $900 dollars of my money. The front desk wasn’t very helpful!!!!
The location was excellent!!!!
Stayed in February 2023
Reviewed: 3 January 2023
Cockrell
United StatesNever received a wake up call when requested Ordered delivery, notified the front desk and was never contacted. Clock in room was not set. Notified front desk, no response
Stayed in January 2023
Reviewed: 7 November 2022
Tameika
United StatesRoom was very basic for the price no microwave only 1 wash cloth in the bathroom
Nice and clean great location
Stayed in November 2022
Reviewed: 6 November 2022
Marice
United Statesprice
location
Stayed in November 2022
Reviewed: 4 October 2022
Danae
United Statesno outside seating
uptown location
Stayed in September 2022
Reviewed: 9 September 2022
Amit
IsraelN/A
Central location, friendly staff and comfortable, clean and modern room.
Stayed in September 2022
Reviewed: 28 August 2022
Christopher
United StatesThe bathrooms configuration sucks
View, staff freindlyness
Stayed in August 2022
Reviewed: 9 August 2022
Sheila
United StatesRoom 1617 door didn't fully close automatically though appeared closed.
MClub was adequate.
Stayed in August 2022
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