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  5. Reviews of Chelsea Inn

Reviews of Chelsea Inn 3 stars

46 West 17th Street, Union Square, New York, NY 10011, United States

#15 of 21 B&Bs and Inns in New York

Guests' Choice

Review score

Based on 522 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.9

  • Facilities

    6.8

  • Staff

    6.8

  • Value for money

    7.0

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Perfect place with great location

    Stayed in March 2024

  • Reviewed: 17 April 2024

    8.0
    Nice location, very good area. Friendly staff.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 7 nights
    • Submitted via mobile

    Close to street(ground level) so a bit noicy during night. Hard beds.

    Nice location.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Standard Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It does not have elevator and I was not aware of that

    Great location and nice staff

    Stayed in February 2024

  • Reviewed: 18 March 2024

    7.0
    My only problem was the location of my room, and bathroom mates .
    • Leisure trip
    • Couple
    • Junior Studio with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I didn’t like that I had to share a bathroom with people I didn’t know. They weren’t the cleanest. I did boon for a private bathroom. I was told by the owner beforehand that they mistakenly overbooked. It was no biggy. I hated the 5th floor room, With No elevator. It made my fiancé want to stay in the room. The water pressure was terrible.

    I liked the modern look of the room. It was close to all of my destinations for the most part. I loved the keyless entry.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Ok for one night
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Incredibly thin walls and no front desk available.

    The hotel is very well located and for its price it’s an overall ok deal. Room was clean enough and had everything we needed for a quick one night stay.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Noisy neighbors

    Stayed in March 2024

  • Reviewed: 11 March 2024

    6.0
    It was clean and overall fine for the purposes we needed it for.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    We reserved 2 rooms for 2 adults and 3 children. They gave us 2 rooms on 2 separate floors, on opposite sides of the hotel. My husband had to sleep in a bunk bed because we were given a bunk bed room IMMEDIATELY inside the front door on ground level and we did not feel comfortable with our children sleeping in there alone. The bathroom we shared from our queen room was out of order, so we were asked to share the bathroom on another floor. We ended up using the private bathroom from our bunk bed room, but it was really cramped with the 5 of us and all of our suitcases in there. I wish the hotel would have had the forethought to put us in rooms closer, especially because the reservation was definitely made for 2 adults and 3 CHILDREN. They also started working on the out of order bathroom at 7am. The banging on the pipes was an unfortunate awakening. Because the weather was bad, there were people standing on the stoop to smoke, having lots of loud conversations right next to the room we had by the entrance. I’m not sure what the hotel could do about the rudeness of other guests, but if you plan to stay here I’d definitely try to ask for a room farther away from the front door. They also sent ELEVEN emails prior to our arrival, with check in information, which included SO MUCH information, but did NOT include key codes for our rooms. When I showed the emails to the front office staff, she seemed determined to email me the information instead of just verbally telling me the entry code. Like I was actually standing there, she was sitting there, it took like 10 or 15 minutes to get me the information via email instead of just taking literally a minute to just tell me the info. She was polite and friendly, but what’s the hesitation to just verbally communicate??

    It was clean. Location was good. Staff was helpful, professional, and friendly.

    Stayed in March 2024

  • Reviewed: 6 March 2024

    7.0
    Good
    • Business trip
    • People with friends
    • Standard Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No elevator

    Clean rooms

    Stayed in March 2024

  • Reviewed: 18 February 2024

    8.0
    convenient and comfortable stay. i would def recommend and stay there again
    • Leisure trip
    • Solo traveller
    • Junior Studio with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    conveniently located just where i needed for the night. easy and fast check in. easy access to the building and the room. there were two televisions in my suite. one in the sitting area where there was a sofa bed and then one in the area where the bed was.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    7.0
    Perfect location in NYC
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    WiFi is weak and kept dropping. There is not always someone at reception, have to phone them. As a note use the black key pad to enter the security code that they give you and not the rocker combination to the side of the door. This is not made obvious on the instructions they send to you.

    Location is perfect in just South of midtown. Easy to explore uptown and downtown, either by walking or catching the subway (3 stations/ lines) are only 5 minutes walk away. Room like most in NY is small, but adequate for a short stay.

    Stayed in February 2024

  • Reviewed: 16 February 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    It was very warm in the room and no way to cool down. Stairs only to room with rickety banister.

    Tiny room but all the amenities

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    It was what I needed
    • Business trip
    • Solo traveller
    • Standard Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    They forgot wash clothes in my room

    It was in the middle of where I needed to be and everything was within walking distance

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Okay for the price
    • Leisure trip
    • Group
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of comfort

    Location and price

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Private Bathroom
    • Stayed 9 nights
    • Submitted via mobile

    No elevator especially if you’re up on the 5th floor but I managed.

    Location, refrigerator and microwave in room. Some rooms (mine) have private bathroom. Clean. Fairly quiet except for street and construction noise.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The wifi was very slow!

    The room was very warm, the bed is good!

    Stayed in February 2024

  • Reviewed: 31 January 2024

    8.0
    Tompkins Square Bagels is a 5 minute walk from here.
    • Business trip
    • Solo traveller
    • Standard Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was a pipe that got absurdly hot right next to my bed, and I managed to burn myself once on it. Not much sound control either, but it’s NYC so what do.

    Location, room itself, not having to interact with anybody to check in or out.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    7.0
    This stay would have been perfect if not for the loud and uncomfortable bed.
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Bed was not comfortable and neighbouring room was loud. I wish the mattress was more comfortable and bed frame was very noisy. There was also a loud clicking sound coming from the heating water pipe that woke us up.

    Location was awesome and decent value for the price.

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    We had a great time at the Chelsea Inn. All the front desk staff and workers were super helpful and wonderful! The rooms
    • Leisure trip
    • Family with young children
    • Junior Studio with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Clean simple room. Wood floors great location.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    Convenient and cozy in the best part of Manhattan.
    • Leisure trip
    • Couple
    • Standard Double Room with Shared Bathroom
    • Stayed 2 nights

    The location could not have been better for a weekend stay in Manhattan. We were close to so many restaurants, bars and the Village. The room was comfortable with responsive temperature controls, and the exposed brick wall made it feel very New York. The large (for New York) bathroom was shared with only one other room and for one night in the same suite, so it was basically like having our own en suite.

    Stayed in December 2023

  • Reviewed: 15 January 2024

    6.0
    It's a place to sleep
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It was very small and a very tight space, espacially for a couple with big suitcases. We had to pay extra for an en suite. It's quite a distance away from main attractions.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Private Bathroom
    • Stayed 4 nights

    Good location

    Stayed in November 2023

  • Reviewed: 27 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    The price mostly. But I guess in NYC it is what it is

    The hotel was just perfect for what we need, and for how we use it. It was warm, comfortable and clean. I'd say on the expensive side because otherwise we would have stayed for longer. I liked the check in experience and how we didn't have to speak to anyone.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room with Private Bathroom
    • Stayed 2 nights

    wi fi not very performing

    Stayed in November 2023

  • Reviewed: 10 December 2023

    8.0
    All in all really a nice place
    • Leisure trip
    • Family with young children
    • Standard Double Room with Private Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Tiny room…;)

    Very good located

    Stayed in December 2023

Showing 1 – 25

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