3225 Broadmoor Valley Road, Colorado Springs, CO 80906, United States
#52 of 99 hotels in Colorado Springs
Guests' ChoiceBased on 863 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
9.0
Facilities
8.1
Staff
8.3
Value for money
7.4
Free WiFi
7.3
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End of dialog contentReviewed: 21 March 2024
Louise
United StatesEverything was as expected very nice
Location was perfect for us and accommodations were lovely. Buffet breakfast was very good.
Stayed in February 2024
Reviewed: 20 March 2024
Aimee
United Statesbetter ventilation in rooms
great food and staff was very friendly and helpful
Stayed in March 2024
Reviewed: 20 March 2024
D
United StatesMultiple buildings some distance from the Conference Center .
Beautiful setting . Spacious .
Stayed in March 2024
Reviewed: 19 March 2024
Lauren
United StatesWater pouring into carpeted hallway in main lodge. Terrible steak dinner at Elevations
My massage and facial at Alluvia Spa
Stayed in March 2024
Reviewed: 16 March 2024
Sandie
United StatesView of the mountains covered with snow.
Stayed in March 2024
Reviewed: 13 March 2024
Renata
United StatesThe indoor pool was not as warm as they claim, and the water was not 3 feet. My little one was upset that he could not swim in 3 feet.
The view is beautiful. Breakfast was good. Also a lot of shops and restaurants not far from the property.
Stayed in March 2024
Reviewed: 11 March 2024
Ariel
United StatesVery easy to hear loud neighbors.
Very comfortable beds! Lighting was a little weird with where the light switches were located. Black out curtains were effective. Patio was lovely. Pools were lovely. Entire resort was beautiful. Breakfast was okay
Stayed in March 2024
Reviewed: 11 March 2024
Ytesia
United StatesIt was really good for the short time I visited!
I loved the cozy spacious rooms, the view and the convenience of other restaurants and stores.
Stayed in March 2024
Reviewed: 8 March 2024
Joseph76
United StatesThe staff at the reception desk wasn't super cooperative. Welcoming is not just checkin-in a guest, is to present the venue and the surroundings, giving tips about local restaurants and attractions. It's the hospitality business, not the DMV
The view from the room was spectacular. Great facility and the pools are definitely a plus. The room was very clean and as presented in the pictures.
Stayed in February 2024
Reviewed: 27 February 2024
Glenn
United StatesIt was REALLY icy on the grounds during the storm. They could have done a little better job at that. The breakfast manager was a little rude on Sunday when we told him we didn't know we needed reservations. We still got breakfast, so I'm not sure why the scolding was necessary. Just the wrong vibe at the end of a really nice stay.
We were there for a hockey tournament and it snowed like crazy. The pool and hot tub (outdoors were great). The included country club access to use the gym and rent a tennis court was a huge bonus.
Stayed in February 2024
Reviewed: 17 February 2024
Janet
United StatesBeautiful layout of property.
Stayed in February 2024
Reviewed: 6 February 2024
Renata
United StatesEverything was pretty good.
The room was large, the beds were comfortable. There was a small refrigerator and microwave in the room. The breakfast was great and the views were amazing.
Stayed in February 2024
Reviewed: 9 January 2024
Joseph
United StatesRoom was not equipped for two people.. Only one robe in room, minimal coffee cups in room.. Seems like there should be a bigger variety of Amenities being a resort.
Friendly staff, excellent spa/massage & gym, excellent free breakfast, great checkout time later than most properties.
Stayed in January 2024
Reviewed: 3 January 2024
Aurora
United StatesBreakfast voucher were very confusing. Make sure you give waitress the correct amount of breakfast vouchers.
Very beautiful property, nice staff, clean and big rooms
Stayed in December 2023
Reviewed: 27 November 2023
Maria
United StatesOutdated rooms, lack of amenities (was hoping for indoor jacuzzi and sauna). No elevators in the lodge we stayed in (hard to carry bags up three flights of stairs). Felt like a generic hotel, but at a luxury price. We stayed here since we were getting married nearby. Asked in our notes if staff could do anything to make our stay special. Didn't get anything in return, which we knew could be stretch. At least a congratulations or acknowledgement would've been nice, but nothing.
The views and breakfast were great
Stayed in November 2023
Reviewed: 18 November 2023
James
United KingdomDisappointed that pools had been drained for winter when weather was still so nice
Comfortable rooms, good food, good sporting facilities
Stayed in October 2023
Reviewed: 8 November 2023
Ronald
United StatesThere was no heat in the room. But they did fix it before we left..
Everything w a s perfect
Stayed in October 2023
Reviewed: 7 November 2023
Sean
United StatesThe tv in the room, it would cut in and out real bad and lose service quite often.
All of it.
Stayed in October 2023
Reviewed: 30 October 2023
Elizabeth
United KingdomDisappointing to find all but one outdoor pool area closed
Good facilities and child friendly
Stayed in October 2023
Reviewed: 14 October 2023
Martha
United StatesBathroom area was in need of an upgrade and scrub
A terrific location, view and reception area. The staff was very friendly. The bar food was good as well. The room we stayed in was tired and in need of an upgrade.
Stayed in October 2023
Reviewed: 19 September 2023
Chris
United StatesShower drain was clogged. Pool deck and pool water dirty. Fire pits were packed at night. Some staff extremely unfriendly.
View at bfast was amazing! Atmosphere is common areas felt lively. Room was pretty good overall.
Stayed in September 2023
Reviewed: 2 September 2023
Dianne
United StatesToilets were very low. Bathtub had old mats rather than non skid. Only 1 Styrofoam cup in the room. NO glasses in bathroom.
Great beds. Nice bedding and towels. View. Amenities.
Stayed in September 2023
Reviewed: 31 August 2023
Tj
United StatesNo meal plan
The location and the help from the staff
Stayed in August 2023
Reviewed: 28 August 2023
Anika
United StatesCrowded pool, poor upkeep
Location
Stayed in August 2023
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