320 North Dearborn Street, River North, Chicago, IL 60654, United States
#45 of 180 hotels in Chicago
Guests' ChoiceBased on 104 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.0
Value for money
8.0
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End of dialog contentReviewed: 22 April 2024
Angel
United StatesWell appointed room with modern touches. All well maintained
Stayed in April 2024
Reviewed: 12 April 2024
Maria
IrelandBathrooms are a bit outdated
Location
Stayed in April 2024
Reviewed: 7 April 2024
Alejandro
United StatesNothing
All
Stayed in March 2024
Reviewed: 19 February 2024
Paul
United StatesSomeone in an adjacent room (so it seemed) was smoking weed, and the smell was creeping into our room and we don't like the smell much. Fortunately it wasn't overwhelming, just mildly annoying.
The Westin River North has a great central location near many riverside attractions. It's not the only hotel in the area by any means, but it's possibly the closest to all the things we care about - mostly many fine and/or famous Chicago restaurants.
Stayed in February 2024
Reviewed: 14 January 2024
Constance
United StatesNot convenient parking
Staff were very nice
Stayed in January 2024
Reviewed: 13 December 2023
Crossley
United StatesI could not valet my car. The wait was so long that I barely had time to change to make it to the party. I had to park on the next block dragging my luggage down the street. In the future I have to get there hours before check in time to valet. So because of this I didn't have time to use the $25 food or drink credit I was given at check-in. It expired at 10 that night. I was still at the work event. Too bad I couldn't use it for breakfast.
I liked the location to the venue for the Holiday party attended at RPM Events.
Stayed in December 2023
Reviewed: 28 November 2023
Carol
United StatesNA
Breakfast was delicious, I would have preferred it served hotter as it was barely warm. We enjoyed excellent cocktails at the bar area one or two evenings as well. The bartender was very friendly and helpful. But huge kuddos to the doorman who was absolutely so helpful and welcoming.
Stayed in November 2023
Reviewed: 10 October 2023
Claire
United KingdomNice room and view. Friendly staff. Good food.
Stayed in October 2023
Reviewed: 2 October 2023
Juan
United StatesRiver view
Beautiful great location
Stayed in September 2023
Reviewed: 25 September 2023
Robert
United StatesI had no issues, we had two different functions that took place in a conference room, a meet and greet the night before the wedding and a Brunch the day after the wedding. The staff was very attentive.
The location was perfect for the wedding I needed to attend. The breakfast was really good. The staff was excellent, especially the bellman.
Stayed in September 2023
Reviewed: 11 August 2023
Doreen
United StatesLocation was great! Beautiful outdoor patio Very friendly helpful staff Spacious clean rooms
Stayed in August 2023
Reviewed: 12 July 2023
Shaani
IsraelA bit pricey
Rooms were spaceous and very comfortable. Great location and view of the river. Very helpful and kind staff.
Stayed in July 2023
Reviewed: 15 May 2023
Constance
United StatesGreat staff, clean room, had a great stay here!
Stayed in May 2023
Reviewed: 13 March 2023
Trish
United Statesliked everything
the view, the location, the amenities
Stayed in March 2023
Reviewed: 5 February 2023
Steve
United StatesThe heat was not working in the room. Said it was an older unit. Maintenance was called to service the furnace which was eventually repaired! We left the room while the technician was there due to a engagement we had to attend. Everything was repaired when we returned, and worked as it should.
Perfect location to area We were visiting.
Stayed in February 2023
Reviewed: 16 January 2023
Kim
United Statesdaily resort fee
convenient to the venue our event was at
Stayed in January 2023
Reviewed: 11 October 2022
Aloisio
United StatesExtra charge for wifi. They did nor clean the room every day nor replace coffee, nor water, etc.
No breakfast was provided. The location is great, safe and very close to restaurants and night life.
Stayed in October 2022
Reviewed: 22 September 2022
Steven
United Statesvery noisy. at night you could hear people next door till 4 am talking laughing poor insulation
location
Stayed in September 2022
Reviewed: 5 July 2022
Lisa
United StatesThe lobby was too cold at times.
Nice clean property and great location.
Stayed in July 2022
Reviewed: 9 June 2022
Patricia
United StatesIt was hot and humid outside and my thermostat would not go below 65
The location on the river. Good shopping restaurants and museums near by
Stayed in May 2022
Reviewed: 6 June 2022
Bineta
United Stateslocation and concierge service ( Liza and Paloma at Front desk was great!)
Stayed in May 2022
Reviewed: 18 April 2022
Mark
United StatesMy reservation advertised free breakfast but staff at front desk informed me that was not free—so we skipped Sunday Easter breakfast at your hotel…which would have made our stay perfect.
Location was perfect as we had a concert across street at House of Blues.
Stayed in April 2022
Reviewed: 23 February 2022
Atakan
TurkeyYou must pay for car parking and wifi connection.
hotel is located center of Chicago. Staff is helpful. Clean and cosy rooms.
Stayed in February 2022
Reviewed: 17 January 2022
Brittni
United StatesThe prices at the bar/restaurant were pretty expensive for the quality and variety of food and drinks which was somewhat disappointing. The breakfast was extremely expensive for low quality options. We paid a decent amount for the room, the least they could do for their guests is have continental breakfast, not $9 for a bowl of cereal. However, we were close to many options for breakfast in the morning so it worked out.
I love the location of this hotel. It was near everything we wanted to experience in the city. The staff was friendly and accommodating. My wife and I really enjoyed our time and would stay again.
Stayed in January 2022
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