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  5. Reviews of Ramada Plaza by Wyndham Albany

Reviews of Ramada Plaza by Wyndham Albany This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

3 Watervliet Avenue Extension, Albany, NY 12206, United States of America

#39 of 39 hotels in Albany

Guests' Choice

Review Score

Based on 808 hotel reviews

3.2

Score breakdown

  • Cleanliness

    4.3

  • Comfort

    4.5

  • Location

    5.6

  • Facilities

    4.0

  • Staff

    4.9

  • Value for money

    4.7

  • Free WiFi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2023

    3.0
    Poor
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The property was dirty, it stinked, cleanliness was a huge issue.

    Staff was nice.

    Stayed in August 2023

  • Reviewed: August 7, 2023

    4.0
    Dirty and insecure
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    It was dirty, the carpet st the room sticky same with the place for breakfast People around make feel insecure

    The girl at the reception was friendly

    Stayed in August 2023

  • Reviewed: July 24, 2023

    3.0
    Would not stay again.
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom was in run down condition with rust spots, no fan, leaking tub faucet, and in general disrepair. They also charge a $100 deposit which is returned “in 2-3 days” which is still pending in my account 6 days later. And I could not find any mention of this on the website when booking the room.

    Staff was friendly.

    Stayed in July 2023

  • Reviewed: July 22, 2023

    3.0
    Poor
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We spotted a few cockroaches in the room during our 1 night stay. The floor in the room was unclean, we didn't want to walk around on the carpet barefoot.we spotted fruit flies in the room too. There were not enough power sockets on the walls to plug in our chargers. The smoke alarm started making very strange noises too.

    Plenty of space in the room.

    Stayed in June 2023

  • Reviewed: June 13, 2023

    3.0
    Wouldn’t stay again, but it did the job.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bedding was dirty. The floor of the shower was broken. They advertise a pool and restaurant/bar, but do not have these accommodations.

    Location.

    Stayed in June 2023

  • Reviewed: May 22, 2023

    3.0
    One of my worst stays. I guess I got what I paid for.
    • Leisure trip
    • Family with young children
    • Business Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist was not friendly at all, actually kind of rude. No hellos, no pleases, no thank yous. He merely said 4 words “ID and card” “signature”. The property was run down, the lights were dim.

    Stayed in May 2023

  • Reviewed: May 15, 2023

    3.0
    low price = no amenities, poor staff attention. We got what we paid for.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    amenities, inattentive staff, lack of towels, no ice buckets, no coffee maker, lamp did not work, 3 of 6 bulbs over mirror in bathroom not working, no drinking cups.

    location, price

    Stayed in May 2023

  • Reviewed: May 8, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    sheets were dirty, shower was not dispersing water properly, missing ceiling tiles

    beds were comfortable

    Stayed in May 2023

  • Reviewed: April 22, 2023

    3.0
    I had a bed for the night. Everything else was meh.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The person at the front desk spoke 3 words to us and barely answered my 2 questions I had.

    Bed was comfy

    Stayed in April 2023

  • Reviewed: March 30, 2023

    3.0
    Poor
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The smell of the hotel was horrible!

    Stayed in February 2023

  • Reviewed: March 13, 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    You get what you pay for. They will come knock on your door at 11 am for check out. Never had this experience before.

    Stayed in March 2023

  • Reviewed: February 21, 2023

    3.0
    Never again
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    None of the Irons worked, there was no hot water in the shower head, the microwave smelled like old tomato sauce. There were spiderwebs on the curtains. The windows rattled in the wind.

    At least there was a bed in the room. The staff was nice.

    Stayed in February 2023

  • Reviewed: December 3, 2022

    2.0
    Would not recommend.
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Please don't stay here. The bed was dirty and had cockroaches, apparently, the hotel is also an apartment building or something like that, the staff is not nice, and found a couple of them having a verbal fight against someone in the morning, the guy who helped us check-in was in a mood, just not a pleasant place to stay.

    The beds were very comfy, and the person who served us breakfast was VERY sweet and kind, other that that this place should absolutely not be called a Hotel.

    Stayed in November 2022

  • Reviewed: November 18, 2022

    3.0
    Poor
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    First room had dirty towel on bathroom floor and another one on the sink with a used soap on it. Dirty washcloth hanging on the rack. 2nd room only had hot water, absolutely no cold water. Scalding hot showers or nothing

    It is cheap

    Stayed in November 2022

  • Reviewed: November 14, 2022

    4.0
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    This review is hidden because it doesn't meet our guidelines.

  • Reviewed: October 5, 2022

    4.0
    Interesting
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I booked a king size bed. I arived & they gave me a double queen. They said I booked a double queen. I showed them my booking receipt, and they were shocked. After several minutes on what they can do, they finally had a king bed available, thanks for that at least. The hotel is old, dirty and the room wasn't any better. They hotel is full of state homeless people, whitch is not there fault by any means.

    I really don't like giving a bad rating, there's not much to like about this place.

    Stayed in October 2022

  • Reviewed: October 5, 2022

    4.0
    Very disappointed
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Homeless people all in front. People complaining rooms were dirty and demanding money back before I checked in

    Didn't stay

    Stayed in October 2022

  • Reviewed: September 23, 2022

    2.0
    Will not stay here ever again
    • Business trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Poor location, poor clientele and poor staff

    The rooms are very expensive

    Stayed in September 2022

  • Reviewed: September 21, 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Pool was closed. Breakfast was not very good. Only one cup of coffee for breakfast? No face towels in room. Hotel appears to cater to transient guests .

    Stayed in August 2022

  • Reviewed: September 20, 2022

    3.0
    Too sloppy
    • Leisure trip
    • Solo traveler
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Staff not much welcoming

    Easy to find

    Stayed in August 2022

  • Reviewed: September 16, 2022

    3.0
    Won't stay again
    • Leisure trip
    • Group
    • Business Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I was harrassed and robbed and the hotel did nothing

    It was close to shopping in albany

    Stayed in August 2022

  • Reviewed: September 11, 2022

    3.0
    What a dump!
    • Leisure trip
    • Group
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night

    Very dodgy people were walking in and around the hotel at all time. Kids were playing and running in the corridors and nobody was telling them to be quiet. Breakfast was awful. It was a boiled eg, a toast and a cup of bad coffee handed to you like you were in a jail cafeteria. The price was not cheaper than the average in Albany, therefore, for the experience I had, this hotel was way overpriced.

    Not much. I am just glad I was not robbed in the corridors of the hotel.

    Stayed in August 2022

  • Reviewed: September 9, 2022

    2.0
    we stayed there just for overnight rest, room had bad smell, washroom had stains, shower head was full of dust.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    not clean

    location

    Stayed in August 2022

  • Reviewed: September 8, 2022

    2.0
    Eerie
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    - wet spots on the bedroom ceiling - peeling walls/ceiling in the bathroom - non-functioning tv - smell of marijuana in the foyer - unfriendly receptionist - unkempt yard - Wifi not working

    - At most, the location

    Stayed in September 2022

Showing 1 - 25

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