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  5. Reviews of Aiden Austin City Hotel

Reviews of Aiden Austin City Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2200 South Interstate 35, Austin, TX 78704, United States

#92 of 214 hotels in Austin

Guests' Choice

Review Score

Based on 802 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.3

  • Free Wifi

    8.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 13, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The bed was so uncomfortable and hard.

    Loved the look and the restaurant was amazing 👏 staff was friendly.

    Stayed in August 2025

  • Reviewed: September 8, 2025

    9.0
    Hook-Um
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    Low water pressure

    Friendly - Great location - comfortable

    Stayed in September 2025

  • Reviewed: September 6, 2025

    7.0
    Comfortable
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Quite loud surroundings with noises from neighbouring rooms.

    Good facilities and location.

    Stayed in August 2025

  • Reviewed: September 6, 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The ac was not working... It was muggy

    The environment

    Stayed in August 2025

  • Reviewed: September 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaning service upon request only.

    Location was convenient, beds extremely comfortable, unique pool with sun and shade, staff very helpful.

    Stayed in September 2025

  • Reviewed: August 25, 2025

    7.0
    Perfect other then the a/c smell
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The A/c in the room had a bit of an old mold smell. Had to go buy an air freshener.

    Location was great

    Stayed in August 2025

  • Reviewed: August 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with External Entrance
    • Stayed 2 nights

    Food quality is so so.

    Breakfast is good. Server is very kind.

    Stayed in July 2025

  • Reviewed: August 12, 2025

    9.0
    Great breakfast and free parking on site
    • Leisure trip
    • Couple
    • Queen Room with External Entrance
    • Stayed 1 night
    • Submitted from a mobile device

    It could use some spruce.

    Free parking on site and great breakfast included.

    Stayed in August 2025

  • Reviewed: August 5, 2025

    8.0
    The Sushi place was exquisite & the pool has a nice lounge area.
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Wasn’t clean enough for my liking, there were smudges on mirrors and residue on the soap holder.

    How convenient the location was and the best Sushi Bar I’ve been to. Great music!

    Stayed in August 2025

  • Reviewed: August 4, 2025

    8.0
    Location, Relaxation, and a Unique Spot- just bring mosquito spray in August!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The PTAC unit for our room was a little loud. We also kept getting mosquitos in the room. It seemed like every time we came into the room, 2-3 mosquitos came in. They were also in the lobby area.

    The pool and hot tub area were equal parts relaxing and fun for the kids! There was unique Austin-y decor throughout the property. The staff was friendly and helpful. The breakfast had a ton of options!!

    Stayed in August 2025

  • Reviewed: July 28, 2025

    9.0
    Overall, I recommend it! but I hope to see improvements next time!
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The room I stayed in this time definitely needs a renovation. It felt quite outdated, and the bathroom was extremely tight. I’d suggest they consider replacing the bathtub with a walk-in shower to make better use of the space. Also, the shower itself wasn’t working properly — the water kept switching back to the faucet due to low pressure. The toilet flush lever was broken too, so we had to manually reset it after every use. Staff interactions were mixed — some were incredibly kind and welcoming, while others not so much. There’s room for improvement in consistency. Lastly, having a dedicated pet area would be a great addition for those of us traveling with dogs.

    This was my second time staying at Aiden Austin City Hotel, and overall, it was a great experience again. The hotel’s common areas are truly fantastic — the pool, hot tub, and foosball table create a fun and relaxing vibe. The espresso machine is a nice touch, and the cleanliness of the hotel is definitely a highlight. There's always parking available, and the location offers easy access to the highway, making it quick to get around the city. The room is well-equipped with a mini fridge, TV, hairdryer, and iron, which I appreciated. The breakfast is definitely one of the best features — so good! And having the Japanese restaurant on-site is a huge plus — we had a great lunch there.

    Stayed in July 2025

  • Reviewed: July 23, 2025

    8.0
    Excellent atmosphere. Decor was awesome. Staff was great. The Suzie bar was amazing. The breakfast was great.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    The room smelled like the pool Never did get cool enough. The bathroom was like a hot sauna

    The atmosphere was pretty good. I appreciated the decor And, photo opportunities.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Queen Room with External Entrance
    • Stayed 1 night
    • Submitted from a mobile device

    The water pressure for the tub and shower was very low.

    Great location for what I was there for. It was quite and comfortable.

    Stayed in July 2025

  • Reviewed: July 19, 2025

    8.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    When I arrived, I was standing at check in counter. The employee was having a conversation with quest? He did not ex knowledge me until I interrupted the conversation, which seemed not to be business related. I was upset, but everything worked out in the end.

    Breakfast was great

    Stayed in June 2025

  • Reviewed: July 10, 2025

    9.0
    Great value and helpful staff. Would definitely consider staying again.
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Disability Access
    • Stayed 2 nights

    I thought the breakfast hours were a little awkward, but I'm grateful that it was offered.

    The front desk staff was very friendly and helpful when I had any questions. It had great amenities and had everything I needed at a very reasonable price. Good location too.

    Stayed in July 2025

  • Reviewed: June 30, 2025

    7.0
    Great hotel with very friendly staff
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    A little bit far from downtown but also a lot closer to the airport than a downtown hotel.

    Very friendly staff and nice pool area.

    Stayed in June 2025

  • Reviewed: June 29, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Courtyard View
    • Stayed 1 night
    • Submitted from a mobile device

    There weren't any available plugs on my side of the bed

    The bed was really comfortable and everything was clean

    Stayed in June 2025

  • Reviewed: June 21, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was one-dimensional and did not cater to people who couldn't eat pork. Same items on both days. Need to offer chicken or fish. The selection of bread was limited as well.

    Location, rates, friendly staff, easy access to amenities

    Stayed in June 2025

  • Reviewed: June 10, 2025

    7.0
    Simple, basic - did the job.
    • Business trip
    • Group
    • Suite with Two Double Beds and Sofa Bed - Disability Access
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a very standard 3 star hotel no more no less. It’s basic but that’s a good thing considering. I think the reviews are very generous— don’t be mistaken. It’s a 3 star place.

    Decent price point considering location and amenities. Likely good for families/groups.

    Stayed in May 2025

  • Reviewed: June 10, 2025

    9.0
    We enjoyed our stay. It’s far enough away from downtown but not so far as to be inconvenient.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The location can be problematic in some ways, but it’s worth it when you get used to it. Breakfast is not gourmet, but it’s breakfast and there’s a good variety and lots of it.

    The place has a laidback funky vibe, but the staff is great and it’s a great value. It works, and that’s saying a lot these days.

    Stayed in June 2025

  • Reviewed: June 4, 2025

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    It was a little confusing finding our way around the corridors, but that may just be us!

    Great ambiance and friendly staff, room and shower excellent.

    Stayed in June 2025

  • Reviewed: June 2, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Hot tub jets were not working.

    Comfy beds. Great lobby and pool areas. Good location.

    Stayed in May 2025

  • Reviewed: June 2, 2025

    8.0
    Fantastic place, our second time staying here!
    • Leisure trip
    • Couple
    • Queen Room with External Entrance
    • Stayed 3 nights
    • Submitted from a mobile device

    It’s really good, must book early in advance since it fills up fast!

    Staff is very welcoming. Location is great. Has everything you need- room is basic but very nice, comfortable bed. Love the pool, spa and gym. Great value for money!

    Stayed in June 2025

  • Reviewed: May 28, 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights

    a little more pop of colors

    rooms decor was good

    Stayed in May 2025

Showing 1 - 25

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