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  5. Reviews of Comfort Inn & Suites Cincinnati Eastgate

Reviews of Comfort Inn & Suites Cincinnati Eastgate This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

4421 Aicholtz Road, Eastgate, OH 45245, United States of America

#4 of 4 hotels in Eastgate

Guests' Choice

Review Score

Based on 244 hotel reviews

6.3

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.3

  • Location

    8.1

  • Facilities

    6.9

  • Staff

    7.8

  • Value for money

    7.1

  • Free WiFi

    8.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 26, 2024

    7.0
    First time visit to the area, beautiful city of Cincy
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Jackie Alexander, the front desk clerk was very helpful with directions and suggestions.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    6.0
    Good location but needs updating
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Old and needs a lot of updating. Carpets dirty

    Location

    Stayed in February 2024

  • Reviewed: December 12, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathroom wasn’t very clean. Hair all over the floor and bathtub from previous occupants.

    Great location super close to anything you could need.

    Stayed in November 2023

  • Reviewed: December 7, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not super clean room or facilities

    Well priced

    Stayed in December 2023

  • Reviewed: September 17, 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The hallway walls and room doors were dirty.

    The ease of checking in. The location

    Stayed in September 2023

  • Reviewed: September 4, 2023

    7.0
    It was a convenient stay
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dated

    Location

    Stayed in September 2023

  • Reviewed: August 21, 2023

    5.0
    Overpriced, dingy, smelly, and overall disappointed.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The room smelled TERRIBLE of old smoke. There was random food in the closet. The sheets kept coming off the bed, and there wasn't anything covering the mattress, which made it smell terrible as well. The outside appearance of the hotel was dingy and disappointing.

    Most of the staff was kind.

    Stayed in August 2023

  • Reviewed: August 21, 2023

    6.0
    Overall, the stay was nice.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Thin walls, bedding was stained, carpet was stained

    Location was nice. Close to shopping and restaurants.

    Stayed in August 2023

  • Reviewed: May 17, 2023

    6.0
    Comfortable and convenient location
    • Business trip
    • Solo traveler
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    I liked it

    No breakfast served

    Stayed in February 2023

  • Reviewed: February 14, 2023

    5.0
    won’t stay here again.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    needs attention and room could have been cleaner. breakfast could have been better

    close to everything

    Stayed in February 2023

  • Reviewed: February 13, 2023

    7.0
    It was clean.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    They need more help.

    The location was excellent! The breakfast was mediocre. It could have been better.

    Stayed in January 2023

  • Reviewed: January 22, 2023

    7.0
    The pillows were the best.The room and the bed were so wonderful.
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water

    The bed was comfortable. The pillows were the best.

    Stayed in January 2023

  • Reviewed: October 30, 2022

    5.0
    Staff were friendly and welcoming but housekeeping seemed lacking.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The entry flooring to our room, along with the bathroom floor, was very sticky. Our shoes were sticking with each step. We used bath towels as rugs to walk on. The sofa had what appeared to be dried food on it and the lamps were very dusty. The bed was not comfortable and the temperature control did not cool the room. We were very hot all night.

    The location was good but entrance was difficult to locate due to no signage. The coffee and breakfast was great! Staff were friendly and welcoming.

    Stayed in October 2022

  • Reviewed: October 14, 2022

    5.0
    It was pretty good.
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    We had to keep our TV turned up loud because the people in the room above us stomped back and forth all evening and night.

    Every thing was nice. The boys loved swimming.

    Stayed in October 2022

  • Reviewed: October 13, 2022

    6.0
    Pleasant
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The doors around the property did not work with the key card. The bathroom was dirty. The mattress had seen better years.

    Location was great!

    Stayed in October 2022

  • Reviewed: September 4, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner was so loud it kept us up most of the evening. The beds were very uncertain and there was mold in the bathroom.

    Breakfast was ok

    Stayed in September 2022

  • Reviewed: August 2, 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    room was not properly cleaned. floor was not vacuumed, bathroom not swept, ice bucket left with water in it, bathroom counter not wiped off, elevator and hallways dirty, entrance A and B not working properly had to use front entrance and room was in back area, overall I was disappointed. Comfort Inn has always been a go to hotel for cleanliness and comfort for us. this one failed us. we travel to this area often and this was a first and last stay there. we understand there is shortage in staff but when a guest leaves and you clean the room it still needs to be thoroughly cleaned. we did not expect it to be cleaned during our visit but would expect it to be Comfort Inn standards when arriving. this was a big dissapointment for us.

    bed was comfortable, convienant, convenient location , ac was cool

    Stayed in August 2022

  • Reviewed: July 28, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Have been there three times to visit family and it seems to be getting worse. Stained linens, Dirty bathroom, and room was always damp.

    Stayed in July 2022

  • Reviewed: July 19, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Could be more clean

    Right next to Jungle Jim's and lots of shopping

    Stayed in July 2022

  • Reviewed: July 9, 2022

    6.0
    Disappointed
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness

    Not bad

    Stayed in June 2022

  • Reviewed: July 5, 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The breakfast was nasty the apple and orange juice was hot

    The staff

    Stayed in July 2022

  • Reviewed: July 4, 2022

    6.0
    Adequate
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Slow draining sink in room

    Breakfast had a lot to be desired, warm juice, food only warm

    Stayed in July 2022

  • Reviewed: June 25, 2022

    7.0
    Very nice employees but definitely understaffed
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Grass/weeds outside. Bunch of guys near entrance sitting in Drive way drinking beer. Dirty washcloth was left on shower head. Bathtub could have been cleaner.

    Bed was clean and comfortable

    Stayed in June 2022

  • Reviewed: June 21, 2022

    5.0
    It provided a place of rest.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    The breakfast was horrible. The juice from the machine wasn't even cold. There was only white bread--no wheat. If you wanted toast there was not any butter, jelly or peanut butter. Everything was packaged--nothing fresh. The hot items were some pork patties and some disgusting things. They were served 2 days in a row with no variety. They had a waffle maker with syrup but again no butter. Only had 1 cart to transport you belongings--not enough for such a large facility. The room was somewhat user friendly. There was nothing to help you with the TV. We had to keep wading through the channels to find something we liked. We had to call to get internet access, But, they did find time to print and laminate the cost of items that would be charged if we stole it,

    The room was nice and the bathroom was very clean. We liked the easy access to the highway.

    Stayed in June 2022

Showing 1 - 25

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