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  5. Reviews of Red Roof Inn & Suites Galloway

Reviews of Red Roof Inn & Suites Galloway This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

202 East White Horse Pike, Galloway, NJ 08205, United States of America

#13 of 17 hotels in Galloway

Guests' Choice

Review Score

Based on 135 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    6.9

  • Facilities

    5.8

  • Staff

    6.7

  • Value for money

    6.1

  • Free WiFi

    5.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: February 22, 2024

    5.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    They stated the rooms were remodeled. Definitely not the case. Floors looked as if they were used, shower only had 1 setting, bathroom sink had a huge Crack in it and the faucet sprayed all over the counter. Vents were extremely dirty. Bathroom door was damaged, bedside light was broken off the wall and the room door did not lock. We had to slam the door for it to catch but it took a few tries for it to work.

    The room was clean, and bed was comfy and definitely had clean sheets.

    Stayed in February 2024

  • Reviewed: August 23, 2023

    5.0
    You get what you pay for.
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Unfinished bathroom walls. Nervous front desk person.

    Location

    Stayed in August 2023

  • Reviewed: July 5, 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Dated and certain wallpaper areas worn, torn, and in disrepair.

    Clean

    Stayed in July 2023

  • Reviewed: May 22, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Superior Room with Two Queen Beds Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    to man ameniies no funcional no ice no pool no breakfast

    location

    Stayed in May 2023

  • Reviewed: April 15, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The lady attending front desk. She also helped with room cleaning She was professional and kind.

    Stayed in April 2023

  • Reviewed: October 31, 2022

    5.0
    Fair
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Our door didn't lock when exiting the room told front desk she looked at me like I had 4 heads back entrance was FILTHY hallway had a odor

    ☹️

    Stayed in October 2022

  • Reviewed: September 27, 2022

    5.0
    Fair
    • Family with young children
    • Superior Room with Two Queen Beds Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The amenities were lacking. Pool closed according to past messages more than a year. Exercise room closed also. Had to plug in the light for the mirror in the bathroom wasn't on a switch looked like a Jury rigged setup below a nonworking light. But the bathroom was clean.

    Pet friendly was a big reason for this location The sheets and bedding towels were clean and these was the main reasons for a motel that we required in the area.

    Stayed in September 2022

  • Reviewed: September 10, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room wasn't thoroughly cleaned Bathroom was dirty old towels left behind door Out dated No ice on same floor

    Accept pets Good value

    Stayed in August 2022

  • Reviewed: August 29, 2022

    5.0
    would not stay again. hotel needs repairs
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    needs repair. bathroom tiles broken or missing

    location. friendly staff

    Stayed in August 2022

  • Reviewed: July 25, 2022

    5.0
    Our stay was okay
    • Leisure trip
    • Couple
    • Superior King Room Disability Access Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    took a long time for elevator to come so we had to take stairs, there were nets flying around in the lobby and the room had an irritated smell. Also they should tell guest up front about the $50 cash deposit you have to pay upfront upon checking in because I wasn't aware until we arrived.

    The location was convenient to the Atlantic City boardwalk

    Stayed in July 2022

  • Reviewed: July 25, 2022

    5.0
    Fair
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    it wasn’t clean !!

    it is very close to everything.

    Stayed in July 2022

  • Reviewed: October 12, 2021

    4.0
    Unacceptable cleanliness standards with the bedspread being covered in dog hair!
    • Business trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night

    The bedspread in the hotel room we booked was COVERED in white dog hair. This means they did NOT thoroughly clean that room, despite still being in the midst of a pandemic. The hair was all over our clothes and I am quite disturbed that the staff is leaving bedding unwashed for the next guest. We immediately told the front desk and they took our key. Once we came back that later that evening (I had to leave for my job which was why we were staying there), the key was given back and the bedspread no longer had hair, but there is no telling whether it was actually a new one or just vacuumed. I'm not too thrilled thinking about if the bedsheets and any other item in our room, like towels, were clean or just left from the last guests.

    The front desk employee was pleasant.

    Stayed in October 2021

  • Reviewed: October 4, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The room wasn’t cleaned properly and the bathtub had mold

    Front desk was ver nice

    Stayed in September 2021

  • Reviewed: September 8, 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That I almost didn't get my security deposit back of $50 because there wasn't communication with staff

    Clean, nice room, good price

    Stayed in September 2021

  • Reviewed: June 27, 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The description said two beds to a room, that was not true. In

    I liked how the Manager Accommodated our Reservations.

    Stayed in June 2021

  • Reviewed: June 23, 2021

    4.0
    Overpriced
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Lamp does not have cover, corridor has the consistent smoke smell, water coming out from the bath tub is brown, restroom esp the toilet is dirty, had to wipe off the dirt using lysol wipes and the towels given to us have stains on it, bath tub and sink have stains, aircon is full of dust that you can see it right away , had to try covering it with lysol wipes to get the dust from the blowing air once it turns on and the carpet is damp that you cannot afford to step on it. Hair dryer is broken that I cannot even use it, TV does not have channels to watch, tried using the phone to call the reception but it does not connect. Overall,this place needs complete renovation.

    Pet fee free

    Stayed in June 2021

  • Reviewed: May 3, 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Too expensive

    Easy booking

    Stayed in April 2021

  • Reviewed: February 19, 2024

    1.0
    A waste of money
    • Leisure trip
    • Couple
    • Superior King Room Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    My bathroom had one light the other one wasn’t there . The mirror was dirty & they had no towels or washcloths

    Nothing

    Stayed in February 2024

  • Reviewed: December 7, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great!!!! 👍

    The staff is very friendly and helpful....

    Stayed in December 2023

  • Reviewed: September 5, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The cleaning and staff

    Stayed in September 2023

  • Reviewed: August 22, 2023

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Superior King Room with Spa Bath Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Room was dirty and wall was falling down in the room. Worst of all was the AC didn’t work at all so the room was humid and musty. No pool or breakfast and the wi-fi doesn’t work/bad service. Staff is unprofessional and rude. Lobby and hallway smelled.

    Stayed in August 2023

  • Reviewed: August 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Suite with Two Queen Beds Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I didn't like that there were no ice makers on either 2nd and 3rd floor, and the one on the 1st floor was out of order.

    I liked how the location was close to everything I needed.

    Stayed in July 2023

  • Reviewed: July 31, 2023

    1.0
    Bring your own plunger!!!
    • Leisure trip
    • Couple
    • Superior King Room Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Floor tile in the bathroom was cracked and uneven. The toilet kept clogging up. We had to unclog our own toilet. Super hot in the lobby and halls. There was mold in the bathroom. People living there. No breakfast. Save your money and go someplace else.

    Sheets were clean, comfortable bed. Rooms were cool

    Stayed in July 2023

  • Reviewed: July 25, 2023

    1.0
    Horrible place to stay, horrible services, horrible attidtudes.
    • Leisure trip
    • Couple
    • Superior Room with Two Queen Beds Non-Smoking
    • Stayed 1 night

    When I arrived I was charged an extra $68 at the facility for having 4 guests total in room that had 2 queen beds, the staff informed me that I HAD to pay cash for the extra guests after they charged me $100 refundable security deposit on my debit card. They told me that I only booked a room for 2 adults on booking.com. After handing the man $70 and not receiving any change back I proceeded to go to my room with my husband as it has been a long night for us. As we were on our way to the room she was watching and following us through the hotel. Immediately walking into the room it seemed as if someone had urinated all over the room and mold was growing in the walkway and in front of the beds (pictures shown below), the room air was very wet and horrid smelling. I then proceeded to go find my mother who was also staying with me, and we both went to the room assigned to us and told them of the situation in our room. The woman at the front desk asked me to take her up there and show her what was going on, upon that she tried her key card 4 times and couldn't get herself in the room. While on our way up there, with my father she asked my dad if he smoked weed ( which he does not ) When walking with her, my father and myself into the room she proceeded to tell me that it was dry on the floor after taking off her shoes and swiping her feet over it. While heading down to the front desk she asked to see what was in water bottle I was holding and I told her it was water and ice in my cup. She them accused me of spilling milk on the molding carpet that she had just told me less than 2 minutes ago was dry. I then asked for a refund of the money I had given in the time of being in the hotel and explained that there was an absolute horrible stench and it was unsafe to sleep in the room. Never offered an accomodation.

    Stayed in July 2023

Showing 1 - 25

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