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  5. Reviews of Comfort Inn & Suites Durham near Duke University

Reviews of Comfort Inn & Suites Durham near Duke University This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1816 Hillandale Road, Durham, NC 27705, United States of America

#39 of 74 hotels in Durham

Guests' Choice

Review Score

Based on 565 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    8.1

  • Free WiFi

    9.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 16, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Short staffed, had to wait 20 minutes just to check out. Ended up just leaving key on the side of counter in an open clear box. Breakfast very basic. No butter available.

    Short staffed, had to wait 20 minutes just to check out. Ended up just leaving key on the side of counter in an open clear box.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    It was a very pleasant stay.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It was clean, well-lit, well-kept, and a good breakfast. A very good value for its price.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    always enjoy our stay there.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Sometimes we smell that Pot smell, which I know you all can't control but sometimes it is very strong.

    i have been staying there since my daughter is at Duke University and i have always been very pleased with my stay there. only disappointed when i went to book my stay there in May for my daughters graduation and your rates were so high you pushed me to stay at another Hotel which I paid half the rate. I asked when i checked out this last time and the rates were still so high. If I could get the same rate as what hotels around you are charging I would have re booked with you again for May.

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    We would stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    The beds were comfortable. The breakfast was good and the staff was great. The bathroom seemed to have not been cleaned completely. Like maybe they started and got side tracked. It wasn't horrible.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    7.0
    Clean and convenient
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Parking

    Close to Duke

    Stayed in February 2024

  • Reviewed: February 6, 2024

    8.0
    We were visiting family at Duke Hospital and this inn was very convenient to the hospital.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Nothing

    Room was very comfortable and clean. Breakfast was very good. Staff was very pleasant and helpful.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    Our stay was uncomfortable for multiple reasons.
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Minimal parking for disabled We were not informed that construction was occurring on the entire floor directly above us that was very loud at 8 am! There was a sign at checkin but it was too late to change reservations.

    Location Cleanliness

    Stayed in February 2024

  • Reviewed: January 9, 2024

    7.0
    All in all though it's a nice place
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Elevators I really needed cleaning I know they have some remodeling going on but yet the inside glass and let me just say the elevator was nasty and behind my refrigerator could have been cleaned a little more and possibly around the toilet and sink didn't seem to be white or clean is good it was several hairs that were not mine!

    I like having coffee when I wanted a cup the breakfast was hey it was impressive the eggs omelette with cheese was much more than I expected and the lady housekeeper did very well keeping everything stocked and keeping it very clean in the eating area

    Stayed in January 2024

  • Reviewed: January 7, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    They need better breakfast

    I didn't like how they breakfast went

    Stayed in January 2024

  • Reviewed: December 3, 2023

    9.0
    It was great.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    The small shower.

    The room was clean and the bed comfortable.

    Stayed in November 2023

  • Reviewed: November 28, 2023

    9.0
    comfortable!
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night

    tv remote was not working properly!

    Quite!!!

    Stayed in November 2023

  • Reviewed: November 11, 2023

    8.0
    Very nice
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Clean and friendly staff

    Stayed in August 2023

  • Reviewed: November 11, 2023

    7.0
    Overall a good deal with great location to Duke.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Better insulation! We didn't enjoy hearing ALL the extracurricular activities of our next-door neighbor, including bathroom activities. It was like they were in our room. Kinda creepy.

    The beds and room were clean and relatively comfortable, as well as the room temperature. The towels were okay, not great. Overall, a good value

    Stayed in October 2023

  • Reviewed: November 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Clean & convenience

    Stayed in November 2023

  • Reviewed: November 6, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was clean, spacious for the type of hotel. Bed was very comfortable, and sheets were good quality. Located close to Duke, so short drives each day. Parking was sufficient and convenient.

    Stayed in November 2023

  • Reviewed: October 27, 2023

    8.0
    Good location for us to visit our family members (grandkids and great grandkids!)
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Construction/remodeling made for a VERY noisy afternoon, but when else can you do this? So we understood. We just cringed while all the pounding went on. (Luckily, no migraine that day -- I've had them since I was three years old and they can be brutal.)

    Stayed in October 2023

  • Reviewed: October 8, 2023

    8.0
    It was ok.
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    So tired and had to use the bathroom when I arrived. I checked in and went to my room on third floor and found that she never programmed my door key cards. Had to go back down and she took my cards and handed them back and never apologized. Also ice machine was broken and I had to go to another floor.

    Convenient location

    Stayed in September 2023

  • Reviewed: September 17, 2023

    8.0
    I will stay there again in the future.
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    You need more handicap parking spaces near the front.

    Check in was great and the room was nice but very COLD when we arrived. We turned the AC off for a while to let it warm up. The beds were fine but I like a firmer mattress, but I slept very well. Since I had an appointment at Duke Transplant Center we did not eat breakfast as they always draw blood and tell me not to eat.

    Stayed in September 2023

  • Reviewed: September 14, 2023

    9.0
    Enjoyed my stay and will stay here again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Keeping my cholesterol in check,so had to limit egg I eat.Also lactose intolerant

    Better option for people that don't eat pork.

    Stayed in September 2023

  • Reviewed: September 12, 2023

    9.0
    Great place to stay for the money
    • Leisure trip
    • Family with young children
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Great value for the money. Hotel was clean and the room was big. The place was kept up well. No complaints, will stay here again when visiting Duke University.

    Stayed in September 2023

  • Reviewed: September 8, 2023

    9.0
    Very Satisfying Stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    There is a need for more electrical outlets or at least usb ports for charging phones and other elctronics.

    The room was well laid out and clean. The bed was very comfortable and felt fresh.

    Stayed in August 2023

  • Reviewed: September 6, 2023

    8.0
    The hotel was good for a quick stay and competitively priced for a somewhat expensive market.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The only real negative to the stay was concern our car would be broken into. We did not see evidence of break-ins, but the parking area is right next to the interstate and not very visible.

    The staff were nice and helpful. The breakfast was fine and well supplied. The room was clean and in good shape.

    Stayed in August 2023

  • Reviewed: August 31, 2023

    7.0
    Comfortable place to stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    The rooms & decor was a little dark.

    The staff were friendly.

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Hotel was easy to find. Cleaning staff were great!
    • Leisure trip
    • Solo traveler
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was ok.

    Stayed in July 2023

Showing 1 - 25

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