1816 Hillandale Road, Durham, NC 27705, United States of America
#39 of 74 hotels in Durham
Guests' ChoiceBased on 563 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.5
Facilities
8.1
Staff
8.7
Value for money
8.1
Free WiFi
9.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Peter
United KingdomShort staffed, had to wait 20 minutes just to check out. Ended up just leaving key on the side of counter in an open clear box. Breakfast very basic. No butter available.
Short staffed, had to wait 20 minutes just to check out. Ended up just leaving key on the side of counter in an open clear box.
Stayed in April 2024
Reviewed: April 15, 2024
Eve
United States of AmericaIt was clean, well-lit, well-kept, and a good breakfast. A very good value for its price.
Stayed in April 2024
Reviewed: April 3, 2024
Cherri
United States of AmericaSometimes we smell that Pot smell, which I know you all can't control but sometimes it is very strong.
i have been staying there since my daughter is at Duke University and i have always been very pleased with my stay there. only disappointed when i went to book my stay there in May for my daughters graduation and your rates were so high you pushed me to stay at another Hotel which I paid half the rate. I asked when i checked out this last time and the rates were still so high. If I could get the same rate as what hotels around you are charging I would have re booked with you again for May.
Stayed in March 2024
Reviewed: April 2, 2024
Jamie
United States of AmericaThe beds were comfortable. The breakfast was good and the staff was great. The bathroom seemed to have not been cleaned completely. Like maybe they started and got side tracked. It wasn't horrible.
Stayed in March 2024
Reviewed: February 23, 2024
James
United States of AmericaParking
Close to Duke
Stayed in February 2024
Reviewed: February 6, 2024
Christine
United States of AmericaNothing
Room was very comfortable and clean. Breakfast was very good. Staff was very pleasant and helpful.
Stayed in February 2024
Reviewed: February 4, 2024
Janice
United States of AmericaMinimal parking for disabled We were not informed that construction was occurring on the entire floor directly above us that was very loud at 8 am! There was a sign at checkin but it was too late to change reservations.
Location Cleanliness
Stayed in February 2024
Reviewed: January 9, 2024
Brown
United States of AmericaElevators I really needed cleaning I know they have some remodeling going on but yet the inside glass and let me just say the elevator was nasty and behind my refrigerator could have been cleaned a little more and possibly around the toilet and sink didn't seem to be white or clean is good it was several hairs that were not mine!
I like having coffee when I wanted a cup the breakfast was hey it was impressive the eggs omelette with cheese was much more than I expected and the lady housekeeper did very well keeping everything stocked and keeping it very clean in the eating area
Stayed in January 2024
Reviewed: January 7, 2024
Keyboo
United States of AmericaThey need better breakfast
I didn't like how they breakfast went
Stayed in January 2024
Reviewed: December 3, 2023
Terrie
United States of AmericaThe small shower.
The room was clean and the bed comfortable.
Stayed in November 2023
Reviewed: November 28, 2023
Alvernon
United States of Americatv remote was not working properly!
Quite!!!
Stayed in November 2023
Reviewed: November 11, 2023
Davis
United States of AmericaN/A
Clean and friendly staff
Stayed in August 2023
Reviewed: November 11, 2023
Carol
United States of AmericaBetter insulation! We didn't enjoy hearing ALL the extracurricular activities of our next-door neighbor, including bathroom activities. It was like they were in our room. Kinda creepy.
The beds and room were clean and relatively comfortable, as well as the room temperature. The towels were okay, not great. Overall, a good value
Stayed in October 2023
Reviewed: November 6, 2023
Darlene
United States of AmericaClean & convenience
Stayed in November 2023
Reviewed: November 6, 2023
Michael
United States of AmericaRoom was clean, spacious for the type of hotel. Bed was very comfortable, and sheets were good quality. Located close to Duke, so short drives each day. Parking was sufficient and convenient.
Stayed in November 2023
Reviewed: October 27, 2023
Bob
United States of AmericaConstruction/remodeling made for a VERY noisy afternoon, but when else can you do this? So we understood. We just cringed while all the pounding went on. (Luckily, no migraine that day -- I've had them since I was three years old and they can be brutal.)
Stayed in October 2023
Reviewed: October 8, 2023
Jack
United States of AmericaSo tired and had to use the bathroom when I arrived. I checked in and went to my room on third floor and found that she never programmed my door key cards. Had to go back down and she took my cards and handed them back and never apologized. Also ice machine was broken and I had to go to another floor.
Convenient location
Stayed in September 2023
Reviewed: September 17, 2023
Mary
United States of AmericaYou need more handicap parking spaces near the front.
Check in was great and the room was nice but very COLD when we arrived. We turned the AC off for a while to let it warm up. The beds were fine but I like a firmer mattress, but I slept very well. Since I had an appointment at Duke Transplant Center we did not eat breakfast as they always draw blood and tell me not to eat.
Stayed in September 2023
Reviewed: September 14, 2023
Stokes
United States of AmericaKeeping my cholesterol in check,so had to limit egg I eat.Also lactose intolerant
Better option for people that don't eat pork.
Stayed in September 2023
Reviewed: September 12, 2023
Troyturner76
United States of AmericaGreat value for the money. Hotel was clean and the room was big. The place was kept up well. No complaints, will stay here again when visiting Duke University.
Stayed in September 2023
Reviewed: September 8, 2023
Frank
United States of AmericaThere is a need for more electrical outlets or at least usb ports for charging phones and other elctronics.
The room was well laid out and clean. The bed was very comfortable and felt fresh.
Stayed in August 2023
Reviewed: September 6, 2023
Rosana
United States of AmericaThe only real negative to the stay was concern our car would be broken into. We did not see evidence of break-ins, but the parking area is right next to the interstate and not very visible.
The staff were nice and helpful. The breakfast was fine and well supplied. The room was clean and in good shape.
Stayed in August 2023
Reviewed: August 31, 2023
Alison
SpainThe rooms & decor was a little dark.
The staff were friendly.
Stayed in August 2023
Reviewed: August 25, 2023
Dana
United States of AmericaBreakfast was ok.
Stayed in July 2023
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