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Reviews of Quality Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1333 Bench Road, Pocatello, ID 83201, United States of America

#8 of 19 hotels in Pocatello

Guests' Choice

Review Score

Based on 398 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.9

  • Value for money

    7.9

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 25, 2024

    8.0
    Great facility got the price,
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Older property. Key cards were iffy. Always took several tries to get them to work. Bathrooms are outdated.

    Friendly staff, great breakfast, good location.

    Stayed in March 2024

  • Reviewed: March 1, 2024

    9.0
    A pleasant stay after long day of driving.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Very clean and quiet.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Quite comfortable clean rooms
    • Business trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean reasonable rooms

    Clean rooms and friendly environment. Reasonable prices

    Stayed in February 2024

  • Reviewed: February 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    put on the 2nd floor with no elevator.

    Stayed in February 2024

  • Reviewed: January 22, 2024

    8.0
    Enjoyed our stay!!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Heard fan noise from neighboring unit. Both my wife and I are light sleepers so it woke us a few times during the night.

    Nice size room with safe and very good breakfast!

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Absolutely enjoyed my stay here. Had a great time in there pool and was very close to everywhere I needed to go!
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff had great customer service and were very welcoming. The breakfast had many options, much more than other hotels. There was also an indoor pool and hot tub that we very much enjoyed since it was freezing to do anything outdoors!

    Stayed in January 2024

  • Reviewed: January 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast

    Stayed in January 2024

  • Reviewed: December 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Not the hotel's fault. But there was a busload of high school kids there for some sports event and they were very no in the halls.

    Room was clean, bed was comfortable, staff were fine.

    Stayed in October 2023

  • Reviewed: November 6, 2023

    7.0
    It was fine, but didn't have an elevator.
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 1 night

    There was no elevator in this hotel.

    Room was big and clean.

    Stayed in November 2023

  • Reviewed: October 23, 2023

    8.0
    good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    nothing

    a quiet stay

    Stayed in October 2023

  • Reviewed: October 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night

    Nice hotel for quick stop passing through.

    Stayed in October 2023

  • Reviewed: October 8, 2023

    7.0
    Ok for one night stay.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No elevator

    Room was ok . Needs a refresh . Beds were comfortable  close to fwy

    Stayed in September 2023

  • Reviewed: September 25, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Suite - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Some staple were on the floor and my daughter hurt her hand.

    Staff was very friendly. Loved the nightly cookies.

    Stayed in September 2023

  • Reviewed: September 15, 2023

    9.0
    Nice, clean, comfortable
    • Leisure trip
    • Solo traveler
    • King Suite - Non-Smoking
    • Stayed 1 night

    Staff was very accommodating. Found a room I could check in to more than an hour before "official check in" time. On second trip into the facility from the car, the key card did not work on the exterior door - so I went around to the front & asked staff if they key was likely to work on my room since it hadn't worked on the exterior door. Staff said it should work since there were sometimes problems with the exterior mechanisms - and then followed upstairs just to be sure the card would work! Most places would do nothing unless I came back downstairs if the key did not work (which has happed to me more than once in other facilities).

    Stayed in September 2023

  • Reviewed: September 7, 2023

    7.0
    Good
    • Business trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Better restocking of the breakfast area.

    Comfortable and clean. Breakfast food was not keeping up with the rate people were coming in.

    Stayed in September 2023

  • Reviewed: August 22, 2023

    9.0
    Comfortable rooms and plenty of gas stations and restaurants nearby.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Busy intersection made it challenging to see the entry driveway.

    Easy to park and easy access to our room

    Stayed in August 2023

  • Reviewed: July 21, 2023

    9.0
    EASY, NO NOISE, CLEAN, PERFECT FOR US.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    GOO PLACE, WILL STAY AGAIN

    BREAKFAST, GREAT SELECTION, ON TIME, CLEAN EATING AREA, DRINKS AVAIABLE 24 / 7.

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Bacon at the breakfast 😜

    The Breakfast and location were great

    Stayed in July 2023

  • Reviewed: July 16, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    A little noisy, breakfast very bland ( we drove on down the road to get breakfast.)

    Good location, within walking distance of a great steakhouse.

    Stayed in July 2023

  • Reviewed: July 3, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The staff was so very helpful. Initial room had a bad cat smell and she was able to get us a suitable clean smelling room. Apparently there had been issues all day with electricity outage etc. so no internet or tv but understood the problems.

    Stayed in June 2023

  • Reviewed: June 26, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    There were no towel bars. The bathroom paint was chipping all over. The carpet was stained.

    It was clean.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    8.0
    okay stay for one night
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    size of room

    breakfast

    Stayed in June 2023

  • Reviewed: May 17, 2023

    8.0
    Excellent location, staff and amenities!
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beds pillows could have been a little more comfy, but they were just fine…

    Both the breakfast and the room were great!

    Stayed in May 2023

  • Reviewed: May 5, 2023

    8.0
    it was fine
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I had a Penske truck and nowhere to park it so I had to move her at back-and-forth to get in a spot for N in the morning. I had to do the same.

    breakfast in the morning

    Stayed in April 2023

Showing 1 - 25

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