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  5. Reviews of Quality Inn Raleigh Downtown

Reviews of Quality Inn Raleigh Downtown This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

2539 South Saunders Street, Raleigh, NC 27603, United States of America

#66 of 101 hotels in Raleigh

Guests' Choice

Review Score

Based on 375 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.8

  • Location

    7.8

  • Facilities

    7.5

  • Staff

    8.4

  • Value for money

    7.7

  • Free WiFi

    7.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 9, 2024

    8.0
    I only stayed one night. I was exhausted after driving several hours. Front desk staff was courteous and efficient. Room
    • Business trip
    • Solo traveler
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast needed some low carb options like hard boiled eggs.

    Room was very clean. Price was decent for the area.

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Good place to stay. Clean, affordable and safe.
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Wish there were more entrances to the hotel.

    The room was clean and neat. The staff was nice and friendly, but professional. Check in and check out were seamless. Will stay again. Close to dining, shopping and the highway.

    Stayed in February 2024

  • Reviewed: February 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Very few options for breakfast (either a prepackaged SEC biscuit you heat up in the microwave, Belgian waffle in their one machine, or one of three types of cereal). Stains on the bed comforter (covered by a sheet on top), and the air conditioner in the room made "gargling" sounds all night long (sounded like water in the unit, maybe condensation?). But this isn't a 5-star hotel, so you get what you pay for. It's getting close to time for some remodeling.

    General cleanliness was good -- I can tell that the housekeeping staff do the best they can to keep rooms in good order. Parking lot and outside area are well lit, safe property overall.

    Stayed in February 2024

  • Reviewed: January 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms need to be updated. There were parts of the carpet that was starting to lift up, which had a nail sticking out on the ground

    Stayed in January 2024

  • Reviewed: November 20, 2023

    7.0
    Very good stay
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Walls can be renovated. A bit dull. Noisy guests

    The comfort of the beds. Friendly staff. Clean bathroom

    Stayed in November 2023

  • Reviewed: November 18, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Breakfast options could have been better.

    Clean room, strong shower, quiet and close to everything, expressways, downtown, restaurants.

    Stayed in November 2023

  • Reviewed: October 26, 2023

    6.0
    not ideal for traveling with families
    • Business trip
    • Solo traveler
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    It had a strange smell in the lobby

    It was adjacent to the downtown

    Stayed in October 2023

  • Reviewed: October 21, 2023

    7.0
    Great hotel , great Location
    • Business trip
    • Group
    • King Room - Non-Smoking
    • Stayed 2 nights

    Great hotel , great Location

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    A lot of homeless, ask for money in the nabohood. Im not shure why.

    Clear and big room. Ok breakfast.

    Stayed in October 2023

  • Reviewed: September 26, 2023

    8.0
    Staff was very friendly and accommodating.
    • Leisure trip
    • Solo traveler
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The area is lacking in restaurants.

    Property was clean and comfortable.

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Location was great, but the room needed to have some maintenace work done before renting again.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Accessible/Non-Smoking
    • Stayed 2 nights

    I always request the upper floors to avoid to much noise at night and in the morning. There was no problem in this area. This issues were the condition of the room. The shower handle was very loose and getting ready to fall off. I notice a lot of chalking around the tub where there was a possible leak. Once I took a shower I noticed the shower handle was leaking water. After the shower I noticed the water had leaked near the corner of the bathroom door. It was not spilling out over the tub because I checked. Also the hair dryer totally broke when I tried to use it. Let's just say this room needed some maintenance. I didn't shower the next day because I was afraid the water was leaking down through the ceiling onto the room below. I informed the staff when we left. She made not of it.

    I liked the comfort of the room. The staff were helpful. I liked the location. It was not far from downtown area.

    Stayed in September 2023

  • Reviewed: August 13, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room with Accessible Tub - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Had kind of a weird smell, could not put my finger on it. wasn’t like a smoke smell but not sure what it was.

    Good location, friendly staff, comfy bed, and pretty clean. The shower head had the best water power at a hotel I’ve seen.

    Stayed in August 2023

  • Reviewed: July 31, 2023

    6.0
    Not a luxury but convenient and comfortable for the price.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was smaller than pictured, and though it said a pull out sofa bed, they actually had to bring in a rollaway bed for my daughter in law. My sister's room next door had a busted shower, so she had to switch rooms the next morning.

    The breakfast was good. Not a lot of variety but supplied for a few options. Convenient and comfortable for our stay

    Stayed in July 2023

  • Reviewed: July 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    The location and the price are both excellent.

    Stayed in July 2023

  • Reviewed: July 7, 2023

    6.0
    So so
    • Couple
    • King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Not that good clean on my room

    Looks nice

    Stayed in July 2023

  • Reviewed: June 10, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The carpet was nasty,the room smelled like smoke and linen could have been a little bit cleaner.

    That the AC was working

    Stayed in June 2023

  • Reviewed: May 18, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    Would have liked fruit to be available and non pork options

    Stayed in May 2023

  • Reviewed: April 10, 2023

    8.0
    Comfortable hotel in convenient location
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    Nothing to complain about. Not much by way of eateries in the vicinity, just a reasonable Mexican restaurant.

    We had a nice room with comfortable bed. Basic breakfast but it filled us up OK. It has free parking and is in a great location for getting the free bus service straight into the Raleigh Capitol area

    Stayed in March 2023

  • Reviewed: April 4, 2023

    7.0
    probably wouldn't return
    • Leisure trip
    • Solo traveler
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    no availing availability for early check in due to laxation on check outs. thin walls, could hear everything around me.

    Nice working air conditioning. proper working wifi. aren't to pressed about late check outs

    Stayed in April 2023

  • Reviewed: March 20, 2023

    7.0
    Good stay for one night.
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night

    Bathtub seemed to be in disrepair. The tub was not the same as photo when I booked the room.

    Breakfast was adequate. Front desk clerk was extremely helpful getting us a taxi to and from our dinner destination!

    Stayed in March 2023

  • Reviewed: February 22, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    the ajoining room had a dresser in from of it and the heat did not get as hot as it should. Also it took the shower 10 minutes just to get hot.

    It had great waffles everything else was do it yourself:)

    Stayed in February 2023

  • Reviewed: February 20, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Bathroom doorway we covered in rust a/c didn't work need more parking

    Price

    Stayed in February 2023

  • Reviewed: February 20, 2023

    7.0
    Hotel is ok, but location is not good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    Location, bathroom door is odd,. People still make loud noice at 2 am

    Breakfast is ok, not many choices

    Stayed in February 2023

  • Reviewed: February 6, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Suite - Non-Smoking
    • Stayed 2 nights

    Fits the need for the price, but definitely needs a facelift and some remodeling. Everywhere you look there are signs of water leaks and damage. The exhaust fan in our bathroom had been removed (but the electrical box was still there). The tiles in the shower were loose. And every light bulb in the room was a different color. The couch in our suite was in deep of a good deep cleaning.

    Stayed in February 2023

Showing 1 - 25

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