226 Jibboom Street, Downtown Sacramento, Sacramento, CA 95811, United States
#35 of 86 hotels in Sacramento
Guests' ChoiceBased on 281 hotel reviews
7.5Cleanliness
8.2
Comfort
8.2
Location
6.9
Facilities
7.8
Staff
8.1
Value for money
7.7
Free Wifi
7.7
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End of dialog contentReviewed: August 30, 2025
Di
New ZealandThere was no tree shade by the pool and I didn't notice any umbrellas.
I walked to town and Old Sac several times along the river route. It was handy not to have to rely on transport. The gym had enough equipment that enabled me to have a satisfactory workout. There was a good variety of breakfast foods. Staff were very helpful if I had any questions.
Stayed in August 2025
Reviewed: August 25, 2025
Lisa
United StatesI wasn’t able to take a bath since the device that plugged up the water in the tub was broken. I wanted to use the “free wifi”, but when I attempted to login the system asked me to submit my credit card information, which I didn’t want to do. Usually hotels just provide the wifi password to guests. Lastly, I was lucky to have gotten a parking place, after seeing the sign that stated there were not enough parking spaces for each guest, and people would have to park elsewhere. That would have been a huge inconvenience, especially if I arrived late in the day. There should be something on the website informing guests about that.
It was clean and comfortable, and the breakfast was good. Hotel staff were polite.
Stayed in August 2025
Reviewed: July 31, 2025
Dardi
United StatesWe were fine with everything
They gave us a different room right away when the A/C didn't work. Also it was comfortable.
Stayed in July 2025
Reviewed: June 17, 2025
Vinny
United KingdomI left two things at the hotel. I called them twice and they said they would call me back, I emailed and no reply
Comfy beds, large rooms
Stayed in June 2025
Reviewed: June 17, 2025
David
United StatesLocation not the best
Fairly secure
Stayed in June 2025
Reviewed: April 1, 2025
Deborah
United StatesThe arrival lot is very small to register, once you've registered there is a large parking lot. One thing I've noticed is in the bath room, it's not just comfort suites every one has gone to the soap, shampoo & conditioner, in wall pump bottles, this includes the handicapped rooms. The problem is because I'm an amputee I can't reach them. The room was very clean. One thing I've learned from my husband is to check the filters in the air conditioner/heaters, I've been to a few that the filters were so dirty you couldn't see light through them, I have to say these filters we're exceptionally clean. I will always consider Comfort Suites a place to stay.
Stayed in March 2025
Reviewed: March 26, 2025
Theodore
United StatesRooms were great. The Mexican restaurant a couple of doors down was amazing. The only complaint is the workers they had that were working on the rooms smoked and several times the smell of smoke was overwhelming.
Stayed in March 2025
Reviewed: March 21, 2025
Thomas
United StatesThe bathtub drained very slowly slowly causing water to rise in the tub while showering.
All of the staff were helpful, considerate, and friendly. I had a few issues that were not hotel related and the front desk staff extended service to help me solve them. I truly appreciate their help.
Stayed in March 2025
Reviewed: March 10, 2025
Josie
United StatesLocation
Stayed in March 2025
Reviewed: March 6, 2025
Monica
United StatesLocation has lots of homeless and drug activity
It’s was clean
Stayed in February 2025
Reviewed: December 27, 2024
Rita
United StatesI did realize I booked full size beds. Would rather had queen size.
Stayed in December 2024
Reviewed: December 19, 2024
Lisa
United StatesThe parking was difficult
Its proximity to the freeway
Stayed in December 2024
Reviewed: December 9, 2024
Gregory
United StatesLots of homeless
Close to freeway
Stayed in December 2024
Reviewed: November 23, 2024
Paula
New ZealandClean and comfortable, easy walk to Old Sacramento and Downtown. Close to Amtrak Station for early morning start.
Stayed in November 2024
Reviewed: November 13, 2024
Patricia
Canadastaff at check in were very loud and joking with each other. 3 or 4 guys hanging around front desk for several hours, very noisy!
clean, nice room, good location
Stayed in November 2024
Reviewed: November 12, 2024
Deloera
United StatesNot being able to adjust the room temperature due to the room a/c cooler not working correctly
Clean, quiet, and breakfast!!
Stayed in November 2024
Reviewed: October 6, 2024
Lynnmm52
United KingdomWas concerned about the number of homeless nearby but they never caused problems
Clean and comfortable rooms, friendly staff, excellent breakfast, secure car parking, we enjoyed our stay there and if ever in the area again would consider it. Good for visiting the Capital and Downtown Old Sacramento.
Stayed in October 2024
Reviewed: September 24, 2024
Evelyn
United StatesNothing
Clean and comfortable. Breakfast had a good selection
Stayed in September 2024
Reviewed: September 16, 2024
Christi
United StatesTechnically more of the outskirts of downtown in my opinion, close to a gas station so you had cars bumping their music at 1 am in the morning.
Stayed in September 2024
Reviewed: September 14, 2024
Yaphet
United StatesBreakfast was ok
Stayed in August 2024
Reviewed: September 7, 2024
Selina
AustraliaPool , not very comfortable to relax around
Staff were lovely
Stayed in September 2024
Reviewed: September 2, 2024
Thomas
United StatesThe smoking section blows directly into the windows at the end of the hall, which was less than ideal. The hot tub was covered up by a deck which was unfortunate because the pool was unbearably cold even though it was 97°F those days. The area surrounding the hotel is full of homeless, users, and drunks. No way we were going to walk anywhere from the hotel day or night, but the gated parking made us feel just fine parking overnight.
The rooms were very clean and nothing was missing. Breakfast was more than ample, and the staff seemed very attentive, friendly, and helpful. The gym had plenty of workout options as well. Again, very clean.
Stayed in September 2024
Reviewed: August 24, 2024
Shawn
United StatesClose to Old Sacramento and Freeway access. Room was clean and staff was helpful.
Stayed in August 2024
Reviewed: August 2, 2024
Patricia
United StatesLots of traffic noise, homeless everywhere
Convenient to airport
Stayed in August 2024
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