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Reviews of Quality Suites 3 stars

17550 Northwest Freeway, Houston, TX 77065, USA

#151 of 389 hotels in Houston

Guests' Choice

Review score

Based on 42 hotel reviews

7.9

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.2

  • Location

    7.7

  • Facilities

    7.8

  • Staff

    7.9

  • Value for money

    7.9

  • Free WiFi

    7.9

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Showing 1 - 28

  • Reviewed: 22 January 2018

    • Leisure trip
    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Location is in construction, parking isn’t easy. Breakfast is ok, biscuits in the warmer hard like a rock and not much. There are cheerleaders championship in town lot of kids are hungry for breakfast. Pillows too small plus have to share with our kids.

    Comfortable bed, clean room

    Stayed in January 2018

  • Reviewed: 26 October 2017

    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 5 nights

    The hotel is just 30 mins by car from IAH, but if it the peak hours then may be up to 1-1/2 hours depending on the traffic. The staff are very freindly and facilities are good. There are different choices of restaurants around within walking distance.

    Stayed in October 2017

  • Reviewed: 1 August 2017

    • Group
    • King Suite
    • Stayed 4 nights

    Staff not smiling, smell of household cleaner chemicals or something like this in the lobby, stuffy air in the room even with AC on. Breakfast is poor, very small amount of sausage links every time, food does not look tasty. Ihop is about two miles away on the north 290.

    Great location on 290 and Johns, just in the middle of my daily triangle. Clean Bathroom, good bed. Clean room.

    Stayed in July 2017

  • Reviewed: 23 April 2017

    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Pillows on the beds were really small. But this wasn't anything that would keep me from coming back.

    Well maintained property with beautiful rooms. Very helpful staff that were always willing to answer questions or offer assistance.

    Stayed in April 2017

  • Reviewed: 28 March 2017

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 5 nights
    • Submitted via mobile

    The toilet seat didn't match so it slid to one side. The couch appeared to need a better cleaning as it was stained on the front.

    As soon as we entered the building, it smelled fresh and inviting. The bed and pillows were very comfortable.

    Stayed in March 2017

  • Reviewed: 17 November 2016

    • Group
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    the staff could have been better. front desk gave a lot of problems for me and my friend and charged 70$ plus dollars extra for a room i had booked for a flat price through booking dot com a month before, which i find to be unfair and probably won't be booking at this location again.

    the bed was super comfy and after a 6 hour drive, nothing felt better than crawling beneath the sheets. the room was a little stuffy at first but cleared up once the a/c was turned down, which was also nice. no one likes a stuffy room.

    Stayed in October 2016

  • Reviewed: 6 May 2018

    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was great and rooms were clean and neat.

    Stayed in May 2018

  • Reviewed: 6 April 2018

    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Everything was great

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Family with young children
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great for price...clean and quite not and location staff was Great...will be back

    Stayed in April 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Filthy hotel

    Stayed in March 2018

  • Reviewed: 2 April 2018

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    It was not a Jacuzzi suite. It had a garden tub that only fits 1 person for same price as Jacuzzi room.

    Stayed in April 2018

  • Reviewed: 10 December 2017

    • Group
    • King Suite
    • Stayed 4 nights
    • Submitted via mobile

    No

    Bad

    Stayed in December 2017

  • Reviewed: 29 November 2017

    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    There were no issues.

    The room was very clean and orderly. And the receptionist was very professional and courteous.

    Stayed in November 2017

  • Reviewed: 30 October 2017

    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was deplorable!

    Nothing

    Stayed in October 2017

  • Reviewed: 28 October 2017

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Unfriendly staff, hallway smells like urine, next to highway (very noisy), pillows are very small.

    Gated parking

    Stayed in October 2017

  • Reviewed: 25 September 2017

    • Business trip
    • Couple
    • King Suite
    • Stayed 6 nights

    room furniture was worn out and peeling. burns in comforter.

    room was big

    Stayed in September 2017

  • Reviewed: 14 July 2017

    • Family with young children
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    Everything was nice

    It was close to everything I needed.

    Stayed in June 2017

  • Reviewed: 7 June 2017

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    No shelf or soap dish in the shower. The spa tub is cold, not hot.

    Nice-sized room.

    Stayed in June 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Group
    • King Suite
    • Stayed 1 night

    Nothing that I Could see.

    It was nice clean room. The pillows were nice. Did not get to eat the breakfast.

    Stayed in May 2017

  • Reviewed: 9 May 2017

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights

    Everything was fine.

    The staff especially Lesley and Prit were very helpful and seemed to like people and their work.

    Stayed in May 2017

  • Reviewed: 22 March 2017

    • Leisure trip
    • Solo traveller
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    It was too far from the airport.

    Cheap and clean

    Stayed in March 2017

  • Reviewed: 31 October 2016

    • Leisure trip
    • Couple
    • King Suite
    • Stayed 1 night

    Breakfast could be a little better.

    Clean rooms, good TV, good parking. Nice staff.

    Stayed in October 2016

  • Reviewed: 9 October 2016

    • Leisure trip
    • People with friends
    • Queen Suite with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Great location friendly staff,good Breakfast

    Stayed in October 2016

  • Reviewed: 16 July 2016

    • Business trip
    • Solo traveller
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bad smill in the rooms becouse of the old fernture .

    Very old ,

    Stayed in July 2016

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • Reviewed: 26 October 2015

    • Leisure trip
    • Couple

    Seemed a bit pricey. As we stayed for a long period, noted that room cleaning could be done better.

    Real good & friendly staff. Decent rooms, liked the small amenities like iron in the room.

  • Reviewed: 26 October 2015

    • Family with young children

    The beds were super duper comfy plus very clean room excellent location easy access to everyhting. Quality of breakfast was okay bath tub and toilet water wasnt flushing very bad plumbing issues and they werent resolved even after many complains

  • Reviewed: 7 January 2015

    • Leisure trip
    • Couple

    1. First room heat didn't work 2. Second room--NO TV or Wifi 3. Hair dryer fell out of wall 4. Had to move at 10 P.M. at night after traveling to another room because we had no heat. 5. Breakfast: pastries very minimal (bread and a few mini muffins) 6. crumbs on one bed covers

    The room was clean except for crumbs of something on one of the beds.

  • Reviewed: 2 May 2015

    • Leisure trip
    • Couple

    The bed was so comfortable. Blinds keep the sun out.

There are also 11 reviews without text. These impact the overall review score.

Showing 1 - 28

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