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Reviews of Comfort Suites 3 stars

1230 West Colton Avenue, Redlands, CA 92374, United States

#6 of 11 hotels in Redlands

Guests' Choice

Review score

Based on 389 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.6

  • Location

    8.6

  • Facilities

    8.4

  • Staff

    8.3

  • Value for money

    8.1

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 16 March 2024

    7.0
    Okay, but could have been much better.
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Recliner
    • Stayed 1 night
    • Submitted via mobile

    I phoned the front desk after I got to my room and said I would be staying an extra night. He told me he would take care of it. The next morning on our way to an event, I stopped at the front desk. When speaking with the front desk about the next night. I was informed that I was not booked for the next night. I then informed her that I had s/w the night front desk. She then took care of the problem. But I was not happy at all, as I was late going to a planned event.

    We get up late in the morning, not able to have breakfast.

    Stayed in February 2024

  • Reviewed: 8 March 2024

    8.0
    Just OK.
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Sofabed
    • Stayed 1 night

    Room needs to have the thermostat upgraded to digital. The old clunk hot/cold mixer on Heat/AC was difficult to set. Room went from hot to cold and back throughout the night.

    Hot Breakfast, just could have used some pepper for the eggs.

    Stayed in March 2024

  • Reviewed: 31 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suite, 1 King Bed with Sofabed
    • Stayed 3 nights
    • Submitted via mobile

    Location

    The breakfast and the cleanliness of the rooms

    Stayed in January 2024

  • Reviewed: 30 January 2024

    8.0
    Overall, the stay was very nice (except as noted above) and I would stay there again,
    • Business trip
    • Couple
    • Suite, 1 King Bed with Recliner
    • Stayed 2 nights

    Because of certain health issues I selected a room with a recliner on which I need to sleep. The recliner was actually a larger love-seat recliner. Unfortunately it was not very comfortable for me.

    Excellent! Plenty of nice selections, and those I had were very tasty.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Hot Tub
    • Stayed 2 nights
    • Submitted via mobile

    The manager Shaun was very rude and racially profiled me during check in. I did not appreciate it, it made me feel uncomfortable. If it wasn’t for him the stay would’ve been a 10/10

    The location is great, great neighborhood, breakfast was decent, the room was amazing very clean. The heart shaped hot tub in the room was our favorite accessory. The staff was very kind and helpful. Besides being racially profiled by the Indian employee who checked us in who I later learned was the manager. His name is Shaun this is the perfect place for a quick trip would definitely (avoid Shaun) & stay again.

    Stayed in January 2024

  • Reviewed: 15 January 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • King Suite - Accessible/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    No water bottles kept in the room

    Breakfast, staff

    Stayed in January 2024

  • Reviewed: 21 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Free breakfast

    This was for my father and his wife during the holidays. Thank you for making it easy.

    Stayed in November 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite, 2 Queen Beds with Love Seat
    • Stayed 1 night
    • Submitted via mobile

    Convenient to a favorite restaurant. Quiet, although very close to the freeway

    Stayed in November 2023

  • Reviewed: 1 December 2023

    7.0
    Ok for the cost but not sure if I stay again.
    • Business trip
    • Solo traveller
    • Suite, 1 King Bed with Sofabed
    • Stayed 1 night
    • Submitted via mobile

    When checking in had to wait 10 to 15 minutes for someone to help me plus some beat up cars on property not if broke down

    Close to freeway and places to eat

    Stayed in November 2023

  • Reviewed: 26 November 2023

    7.0
    Pleasant
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    To make it better remodel and new bath towels, furniture

    Very convenience location, room size, breakfast good

    Stayed in November 2023

  • Reviewed: 22 November 2023

    8.0
    Nice experience
    • Business trip
    • Family with young children
    • Suite, 1 King Bed with Sofabed
    • Stayed 4 nights
    • Submitted via mobile

    The AC/heater in room had bad fume smell and very loud.

    Pool area clean, outside well lit, hotel clean in and out.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen Beds with Love Seat
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioner/heater was a little bit hard to adjust for me. But it worked well

    The hotel staff was friendly. My room was clean. Comfortable. The air conditioner/ heater was too a bit to adjust to my liking. But everything was nice

    Stayed in November 2023

  • Reviewed: 3 November 2023

    8.0
    Awesome stay
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Recliner
    • Stayed 2 nights
    • Submitted via mobile

    Nice room at a good price

    Stayed in October 2023

  • Reviewed: 21 October 2023

    8.0
    Will definitely be in my top five to stay anytime
    • Business trip
    • Couple
    • Suite, 1 King Bed with Sofabed
    • Stayed 4 nights
    • Submitted via mobile

    Convenient, value , did not over sale , location is great easy access to freeways

    The breakfast was great just needs a little more variety but otherwise great ! I always look to see if a hotel has breakfast which for me is the deciding factor as to which hotel I will stay good job comfort inn .

    Stayed in October 2023

  • Reviewed: 19 October 2023

    7.0
    Fit what I needed for that night. Glad you had a room available.
    • Leisure trip
    • Solo traveller
    • Suite, 1 King Bed with Sofabed
    • Stayed 1 night

    Staff was OK, but not the friendliest. Breakfast was OK, eggs had water in them.

    Clean comfortable room, nice place.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Roll-In Shower - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The property needs a bit of renovations in the room.

    Overall it pretty good, the lady at the front desk with ombre hair definitely made my stay at comfort inn better. She was very polite and helpful thank you so much!!!

    Stayed in October 2023

  • Reviewed: 25 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite, 2 Queen Beds with Love Seat
    • Stayed 3 nights
    • Submitted via mobile

    No beef meat for bfast. I am a moslem. I cant eat pork.

    Clean and spacious room. Waterflow was strong.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    SANLAR
    • Leisure trip
    • Family with young children
    • Suite, 1 King Bed with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    The shower head was kinda clogged, there was tile missing on the floor board. The toaster is the breakfast area was not working, therefore there was a line to get your bread toasted.

    It smelled clean when you walk in the facility as well as the room. There were no ugly stains on the furniture or carpet.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    9.0
    A Place to Stay
    • Leisure trip
    • Family with young children
    • Suite, 1 King Bed with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    The only thing was the couch in the room. It was old looking couch. It needs to be updated to something that can be clean easily. I had to cover the couch with towel for me to sit on the couch. Also, the fridge was not working.

    The room is nice. Love the comfortable bed. I slept in like a baby. I like the quietness. Bathroom and the room were clean. We had extra towels too which was great. The location was perfect closed to home. Breakfast was great. Also, my kids liked the pool.

    Stayed in August 2023

  • Reviewed: 14 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite, 1 King Bed with Sofabed
    • Stayed 2 nights
    • Submitted via mobile

    Wifi isn't great.

    We always enjoy our stay here. Staff is always very nice. The beds are comfy, and rooms are always clean.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Hot Tub
    • Stayed 1 night
    • Submitted via mobile

    Powdered Eggs

    Indoor pool, in room hot tub, Large rooms

    Stayed in July 2023

  • Reviewed: 7 July 2023

    8.0
    Clean, friendly staff and comfortable
    • Leisure trip
    • Couple
    • Business King Suite - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Clean, nice staff and comfortable

    Stayed in June 2023

  • Reviewed: 3 July 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Suite, 1 King Bed with Recliner
    • Stayed 5 nights
    • Submitted via mobile

    Greeted by a tired, or unhappy or depressed front desk clerk. When we went to the room, the bathroom floor was completely flooded. Called for maintenance. Came and “fixed” it but when we turned on the faucet, the floor was flooded again. Called and told we would. We would have to move after we had unpacked everything….then told we would need to come down and get the keys to the new room! Courtesy would have been to have someone bring us the keys. I must say there were happier more cheerful desk help on some of the other days.

    The beds are comfortable. Having breakfast is good except I don’t like scrambled “eggs” they seem to be made from powder, not real eggs. The pool is nice

    Stayed in July 2023

  • Reviewed: 26 June 2023

    9.0
    Close to freeway and places to eat very close.
    • Leisure trip
    • Solo traveller
    • King Suite - Accessible/Non-Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Refrigerator on lowest setting froze one food item. But defrosted it in the microwave.

    Lots of choices waffles,sausage,tater tots,apples,bananas,cereal,oatmeal,breads,sweet rolls. Rooms were sound proof. Never heard neighbor unless walking down hall way

    Stayed in June 2023

Showing 1 – 25

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