146 Biscayne Boulevard, Miami, FL 33132, United States
#146 of 199 hotels in Miami
Guests' ChoiceBased on 2289 hotel reviews
7.2Cleanliness
7.6
Comfort
7.7
Location
9.1
Facilities
7.2
Staff
8.3
Value for money
7.0
Free WiFi
7.5
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End of dialog contentReviewed: 19 April 2024
Amanda
United StatesElevators too slow and one was always broken Staff was not that friendly especially in the restaurant.
Location
Stayed in April 2024
Reviewed: 18 April 2024
Edgaras
NorwayElevator waiting time is horrible, bed extreme uncomfortable
Stayed in April 2024
Reviewed: 18 April 2024
Dana
QatarPrice room was small and cracked walls Elevators were slow and broken
Location
Stayed in April 2024
Reviewed: 17 April 2024
Lonny
United StatesThe hotel has only 2 slow elevators.
The rooms are very large.
Stayed in April 2024
Reviewed: 17 April 2024
Katie
United KingdomLifts are a big problem!!! The bath tap fell off. No fridge. Carpet in room needs a professional clean it was disgusting, our socks were black with dirt !
The view was great. Location excellent- we saw the best of downtown in a short time due to fab location. The hotel arranged our driver to the port.
Stayed in March 2024
Reviewed: 15 April 2024
Wagstaff
United StatesMattress was uncomfortable
No breakfast
Stayed in March 2024
Reviewed: 15 April 2024
Paulina
PolandSmall bathroom.
Great view and localization.
Stayed in April 2024
Reviewed: 14 April 2024
Setrag
United StatesTwo small elevators for the whole hotel. It took 20 minutes sometimes to go down and up. The reception asked for extra $30 to early check it after assuring that my room is ready. So abusive!!!
The location is good.
Stayed in March 2024
Reviewed: 14 April 2024
Kristene
United StatesNo bar after 7:00pm
Near the Port
Stayed in April 2024
Reviewed: 12 April 2024
Jennifer
United StatesElevator time in AM
Location and staff
Stayed in March 2024
Reviewed: 12 April 2024
Ann
United StatesThe room was small and the bathroom tiny. But at least it was all clean!! The elevators are slow just need to have patience.
The location was perfect! Able to walk every where we wanted to go. Plenty of shops and restaurants across the street at Bayfront. We upgraded to a bay view and oh my gosh what a view!!!! Best part of the stay!!
Stayed in April 2024
Reviewed: 10 April 2024
Naor
United StatesThe hotel is more appropriate for young people without family. Using the elevators in the morning was impossible.
The room was clean and the staff were friendly. The beds were comfortable.
Stayed in April 2024
Reviewed: 10 April 2024
Diana
United StatesBathroom waa small
Location
Stayed in April 2024
Reviewed: 9 April 2024
Thomas
United StatesElevator situation is terrible. Way too small and only two elevators (with only mostly working buttons). It was pretty much gaurenteed that you would wait 15 minutes to get an elevator with enough room, if any, to show up. It was not fun hauling 4 decently large suitcases down 12 flights of stairs, but after already waiting 10 minutes for an elevator I figured it was better than waiting even longer. Rooms are way too small. Bathroom door was slightly off axis ensuring my kids got stuck each time they closed it
Location was good, staff was good, food was good but over priced.
Stayed in April 2024
Reviewed: 5 April 2024
Latoya
United StatesOur bathroom was not clean. It had hair in the shower and sink area. The elevator situation needs to be fixed. It took us 45 mins to get down to check out. I ended up letting my kids go down the elevator and I took the stairs dragging luggage. The bag employee met me in the stairwell and took my luggage the rest of the way. We tipped him well for helping us.
I love the location and ease to move around downtown Miami.
Stayed in April 2024
Reviewed: 3 April 2024
Julie
United KingdomExtras added at hotel
Location
Stayed in March 2024
Reviewed: 30 March 2024
Judith
IrelandLocation and shuttle bus to port
Stayed in March 2024
Reviewed: 29 March 2024
Pamela
Bonaire St Eustatius and SabaEverything was good
The location close to the port
Stayed in March 2024
Reviewed: 28 March 2024
Heriberto
United StatesPaid too much for such a small room, definitely not recommended
Close to everything , staff never cleans my room
Stayed in March 2024
Reviewed: 28 March 2024
Esteban
ColombiaNot to friendly service
Close to the event
Stayed in March 2024
Reviewed: 24 March 2024
Tricia
United StatesThe bathroom was extremely small. One person could barley move within it. Also, the elevators were extremely slow. We had 8 family members who were on the 14th floor - waited 45 mins for an elevator and had to take the stairs carrying all their luggage so they wouldn't miss the van taking us the to cruise port. It was so busy - the elevator could not accommodate the number of people staying there.
The location was great!!
Stayed in February 2024
Reviewed: 23 March 2024
Megan
United KingdomLong waiting times for lifts, we had to Carry our suitcases down 7 floors after waiting 20 minutes. Also booked and paid for transfers to the Dock for cruise through the hotel for a set time, they never appeared and I was told they come at set times. I wasn't told this previously and had to book my own taxi because I would be late for check in if I waited.
Good location for cruise ship terminal, staff on desk late at night.
Stayed in March 2024
Reviewed: 23 March 2024
Sebrina
United StatesI didnt like the elevator system needs to be addressed
Stayed in February 2024
Reviewed: 22 March 2024
Andy
United StatesThe elevator didn’t work half of the time when I was checking out I had to carry the suit cases down 4 floors.
Pretty good area and had parking right across from it
Stayed in March 2024
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