a selection of pillows would be better ie. some smaller ones - i had a sore neck by the end; the shower was not clean; the patio cushions were old so not comfortable

the size of the room; the bed was comfy; the nearby restaurants; enjoyed the ferry rides across to ball game and Little Italy; the location was great; would like to know more about the cottages - is there a pool for adults?

Stayed in March 2024

The pillows were very thin and uncomfortable. No communication about using room key to get car out of self park to drive around. Ending up using credit card to get out. Was not easy to get reimbursed.

Loved the breakfast. Location and bay view were great.

Stayed in March 2024

Disappointed that the hot tub was under construction but understand at the same time.

Love the location and overall vibe of the hotel

Stayed in December 2023

Parking is expensive. Food is expensive. The spa pricing is beyond stupid. Service is not great. Hit and miss. Rooms clean but don’t smell great. This is a 500 per night place with fees so I expect more. It would be better to stay at the courtyard or Spring Hill units for under 200. Only stay here if you want to stay on the island. The del Coronado is more and very old so this is the best place to stay on the island but it really is a lot for what you get. Avoid the holiday meals the offer for 85 per person and go off the menu for 30. Much better their buffets for the holidays are very poor quality. I travel the world. I know

It is a great place to stay on the island. The restaurant is open early and through out the day. It is somewhat expensive for the quality and limited selection. We stay here other as my daughter lives in SD and we plan to retire here in a few years. So I have been coming here when the kids where very little so about 20 years. The remodel helped the property several years ago. Locations is good free chairs to use for the beach which is 1.8 miles away. Easy walk. Great places to eat on Orange Ave as you walk tor the beach. Pool is nice and so is hot tub. Gym is small but works well and is free. 2 minute walk to ferry landing with store shops and food. 2 decent places to eat as a sit down. Italian and seafood. 3 blocks from supermarket for treats.

Stayed in November 2023

Staff shortages bartender completed ignored us and was very overwhelmed we didn’t try the food but drinks at pool bar were good!

Location amenities

Stayed in October 2023

At 500$ per night you do not expect to have to pay for Wi-Fi. 15$ per day at that. This seems petty and unacceptable. A 50$ per night motel gives you free Wi-Fi, how does this resort think that is a good idea!? Also, the room smelled like mildew to the point that we considered switching rooms. I understand it is on the water and that can happen but at the cost of the room you think they could afford to update the carpets (or get rid of them) to eliminate the smell. The thing is you get used to it after a day or two so maybe the staff has gotten used to it and fail to smell it anymore. But it is there and shouldn’t be for a resort of this caliber.

Location is perfect. Views of the city at night are spectacular. Great pool. Comfortable beds. Big tub.

Stayed in August 2023

Too expensive

Good food- good atmosphere

Stayed in July 2023

Beautiful view and cottage was very private and quiet.

Stayed in June 2023

It took forever to reach the front desk and restaurant with the hotel phone. We were on hold for a long time and eventually hung up and ordered Uber eats

Stayed in May 2023

The shower door was very tough to open and close. But other than that, the room was great! The restaurant was very pricey! We ordered two drinks, some Brussel sprouts and some bread and the bill was $73.00!

The beds were very comfortable and the room was spacious. The bathroom was clean and updated. The pool area was nice and the food and drinks were great! Friendly staff as well!

Stayed in April 2023

It took 4 phone calls to get my bill emailed to me. The bikes have to be returned by 5/6pm and the sun sets at 8pm. There are lots of kids in the main pool area, so we never had a chance to get in the hot tub there—filled with kids hopping in and out.

It’s right on the water, and a 10-min walk to the ferry, restaurant, shops. There were 3 pools, 2 hot tubs, and the gym was very well equipped. There were free bikes and the staff was very accommodating.

Stayed in April 2023

breakfast- packets of butter and cream cheese seemed cheap and cheesy. also very slow service.

location

Stayed in March 2023

needs a coffee shop on site

was nice

Stayed in October 2022

We ordered food to the pool that never arrived, at the restaurant we ordered apps and drinks and our drinks didn’t arrive until after we’d finished eating! They said it was because of short staffed bartenders but it was ridiculous the amount of time we had to wait (especially given two of the 4 drinks we’re draft beer!). They were also out of a lot of their drafts… they just did not seem prepared at all for a holiday weekend and for the price you pay, you expect more :(

The resort is beautiful and in a great location. The staff is nice, but literally everything took forever because they were so understaffed on a holiday weekend

Stayed in September 2022

the elevator broke during our stay

location was the best part. the bay view was spectacular. the walk down to the ferry landing was convenient.

Stayed in September 2022

Cost of bike rental was too high

Stayed in July 2022

Every thing went well for the most part, there was a little confusion around my room and it took a couple of day's and me having to continue to follow up, they said they would reach out to me but they didn't so I had to go to the front desk three times to make sure all was okay. Overall things worked out.

Our room was amazing loved the view. the grounds were superb, the pool and pool side bar was excellent, the service in the restaurant was excellent as was the food.

Stayed in June 2022

industrial view across the bay, not enough on site food options

nice, big pool, lawn games for kids, access to bikes and water sports, short walk to shops and restaurants.

Stayed in June 2022

short staffed like most resorts but staff mostly hustled to make up.

great location

Stayed in June 2022

Ants were in bathroom area on our last day. I think it was something with trash can from the bathroom

Right by the beach

Stayed in June 2022

Fantastic location on the water — we found it to be very quiet and relaxing. There’s a nice variety of shops and restaurants within walking distance. The on-site restaurant offers a fabulous smoked salmon benedict!

Stayed in May 2022

there are still areas to be renovated didn’t like the smell of the rooms, bedding sheets not in good conditions dirty wall in my room

good location and well maintained

Stayed in May 2022

The view was great

Stayed in March 2022

Breakfast was very disappointing and extremely overpriced for what we received.

Perfect location to activities. Million $ view! Beautiful grounds.

Stayed in February 2022