1501 Veterans Memorial Blvd, Kenner, 70062, United States of America
#6 of 14 hotels in Kenner
Guests' ChoiceBased on 1621 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.5
Facilities
7.8
Staff
8.5
Value for money
7.9
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Carla
United States of AmericaRight next to runway so a bit loud
Close to airport
Stayed in March 2024
Reviewed: April 12, 2024
Christopher
United States of AmericaThe free shuttle service was down both times I stayed at this hotel. As a result, I had to pay for taxi's to get there. The hotel did not offer any compensation. I asked, but there was no movement on their part.
Stayed in April 2024
Reviewed: April 12, 2024
Lavin
United States of AmericaNewly refurbished. Clean and comfortable. Exceeded expectations for airport hotel which are generally not so great. The staff went above and beyond including front desk and driver (yogi). Close to airport for our 5 am flight with free shuttle.
Stayed in April 2024
Reviewed: April 11, 2024
James
United States of AmericaJuggled several airport hotels based on AIRPORT SHUTTLE @ 9p.m. Waited 35 min. (was expecting maybe 15 & would have taken H Inn instead if it had happened along sooner!) but both night driver ard day shuttle driver were affable & appreciated (the morning driver helped us fashion a garbage bag in to rain cover!) Front desk gal was pleasant but would have preferred 'efficient' as the line of those of us waiting to get a room and get to BED grew long.
Room (212) was well appointed, clean, and only a tad noisy. No bathtub drain cover :-(. Breakfast had all the expected standards (& I appreciated low-cal syrup). A good choice
Stayed in April 2024
Reviewed: April 3, 2024
Howard
United States of AmericaThat it was clean. Breakfast was wonderful
Nice people, clean. Safe place to be..I will stay there again
Stayed in March 2024
Reviewed: April 2, 2024
Jennifer
United States of AmericaI know it's a seemingly small thing, but having great luggage carts available was a game changer when trying to organize for the airport at the end of a trip. The room was very spacious as well.
Stayed in March 2024
Reviewed: March 28, 2024
Monia
United KingdomCleaness of the rooms and the building. Lovely breakfast.
Stayed in March 2024
Reviewed: March 24, 2024
Hollie
United States of AmericaThe tubs hadn't been replaced yet so the drain fixtures weren't good. However after speaking with the really nice and friendly staff/manager , she assured me it was on the list to happen soon . Because of their willingness to accommodate me I don't even view this as a con moreso as room to grow.
The facility was very beautiful and the staff was very friendly. I did run into an issue that's only being mentioned to compliment how willing they were to take care of whatever I needed with no hesitation. Maria at the front desk was soo nice . Definitely will be my stop and stay hotel whenever I'm back home to visit.
Stayed in February 2024
Reviewed: March 21, 2024
Sridevi
United States of AmericaI wanted to check in a couple of hours early but was asked to pay $35 .. many other hotels offer early check in as a complementary service Conceirge/ tour seller at front desk could have provided better information about tours and what to expect. The plantation tour from Southern comfort was awful. I expected a guided tour but you were mostly on your own and this was not communicated till I was on the bus. Also the bus used from this tour.. worst quality bus I have ridden on my whole life... felt every pebble, pothole on the road.
Room size was great. Room and bathroom were clean. Hotel staff was pleasant. Can't beat the location. Lot of nice restaurants nearby
Stayed in February 2024
Reviewed: March 21, 2024
Annyanna
United States of AmericaThe parking wasn’t the best !
I like the location very good for catching flights
Stayed in March 2024
Reviewed: March 21, 2024
Michelle
United States of AmericaThe only thing I didn’t like was that I didn’t get to stay longer; arrived late and had to leave early.
I was looking for a hotel close to the airport to catch an early flight and it was perfect location, just a few minutes away.
Stayed in February 2024
Reviewed: March 20, 2024
Stephen
United Kingdomchose this hotel partly for the free airport shuttle.it wasn't available so had to pay for a taxi
very large room
Stayed in March 2024
Reviewed: March 17, 2024
Nadia
United States of AmericaFirmer pillows would have been nice.
I stayed in a One Bedroom Suite King with Sofabed - Non Smoking, and the room was lovely. Modern and cute, even. I loved the amount of natural light the room got in the morning. The bed was comfortable although I wished the pillows were a bit more firm. But having several pillows kinda made up for that personal taste. I fall asleep quickly and I’m a heavy sleeper so I wasn’t disturbed by any planes that may have been flying by. I appreciated the bathroom having a makeup remover wipe and shower cap. There was plenty of counter space in the bathroom and counter/table space outside of the bathroom. Check in was quick and easy. The hallway leading up to my room smelled good, and my room did too. Part of me wished I checked into the room a bit earlier so I had even more time in the room. Parking was a breeze. Check out was too. Breakfast was good—satisfying and filing. I had a waffle via a waffle maker, a bite of eggs, plus two biscuits (sooo good). One of the biscuits I had with sausage and the other with grape jelly. I never really like hotel eggs unless I’m staying at a resort or something so I wasn’t crazy about the eggs here. Other breakfast items they had available: a few cereals, a few types of instant oatmeal, a few types of small muffins, green apples, oranges, juices, water, coffee, teas, etc. Overall, I had a great stay and I would definitely stay here again.
Stayed in March 2024
Reviewed: March 16, 2024
Ieatsha
United States of AmericaNo hot water
Stayed in February 2024
Reviewed: March 12, 2024
Russell
United States of AmericaThe hotel's airport shuttle was down. (I took Uber for $8; night manager offered to call a taxi for me.) There was rust on the overflow fitting on the tub (in contrast to very new-looking other parts of bathroom and the rest of the room). The toilet paper roll was impressed with some sort of emblem, which looked cool but made it difficult to unroll the paper, which tore and separated the plies for numerous rotations.
This room was a great value. Very large king studio with both desk and seating area; ample electrical outlets; effective drapes; multiple hard and soft pillows; large fluffy towels. Very close to airport, but although I could hear some planes taking off, they were not loud at all. The room was very quiet overall. I didn't use them, but the pool area was attractive and the gym was larger than I would expect for a hotel of this type. Very clean. Maria at reception desk was very kind to me and to others I saw.
Stayed in March 2024
Reviewed: March 12, 2024
Lynn
United States of AmericaSuppose to have a shuttle to the airport. No shuttle working, Check-in was slow. Breakfast doesn't start until 6 am..... Had to find my own ride to airport, no breakfast/coffee, since had to leave at 5am in a lyft.
Comfortable beds, nice rooms.
Stayed in March 2024
Reviewed: March 11, 2024
Ronnie
United States of Americahard to find thermostat.
Shuttle to the airport, awesome!
Stayed in March 2024
Reviewed: March 8, 2024
Hoda
United States of AmericaBreakfast could be improved.
The hotel was super clean , it smelled fresh and the room was spacious. The front desk female employee was very welcoming and helpful.
Stayed in March 2024
Reviewed: March 2, 2024
Heather
United States of AmericaComfortable bed, friendly staff, location, airport shuttle
Stayed in March 2024
Reviewed: February 18, 2024
Carla
United States of AmericaThe airport shuttle was very convenient and easy ! The free included breakfast was great and was so happy to have it! Beds and pillows very comfortable!
Stayed in February 2024
Reviewed: February 16, 2024
Amanda
United States of AmericaThe water pressure in the shower was terrible. We didn’t have hot water so showers were lukewarm or cold. I’m pretty sure we were in a handicapped room because everything was low but that wasn’t a bad thing, just wish we would’ve been told. The worst thing that happened was the housekeeper left our room door ajar the entire day on Saturday and thanks to my almighty God and the favor He showers over me, we still had our belongings in the room when we returned. My LV luggage was in plain sight as well as my man’s laptop. I called the front desk and they just apologized. I think that should’ve warranted a partial refund or at least a slight discount since that could’ve been tragic. None of the ice machines worked on the floors but the front desk let us get ice from the kitchen. The people in the room next door were up arguing all night the first night of our stay and we hardly slept because it took so long for the front desk to go address it. We were grateful that they weren’t arguing the second night but we took some Zquil just in case.
What I loved was the cleanliness! The hotel smelled clean in the lobby, the hallways and the room. The staff was friendly and accommodating. The bed was AMAZING and the room had a fridge and coffeemaker which I enjoyed. I also liked the convenience of being close to the city but not in the chaos of the tourists.
Stayed in February 2024
Reviewed: February 16, 2024
Andrea
United States of AmericaNo hot water to shower with and water did not drain in the shower. I ended up taking a cold shower standing in a few inches of water that didn't drain out of the tub. I called down to report this and the desk clerk said they would check the boiler. I waited an hour and still no hot water. I mentioned my dissatisfaction on checkout and was told that the hotel was full and so all the hot water was used up. Not what I expect for the price I paid. My rating would have been near perfect except for this major.issue.
The. Shuttle service was excellent. The bed was comfortable. The room was a good size..
Stayed in February 2024
Reviewed: February 13, 2024
Detron
United States of AmericaThe water only reached warm temperature and the tub took 20 minutes after each shower to drain.
The location and the staff was professional plus very helpful.
Stayed in February 2024
Reviewed: February 10, 2024
Louise
United States of AmericaNo issues
It was up to date and clean. We were able to have food delivered without any problem from a nearby restaurant.
Stayed in January 2024
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