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  5. Reviews of Comfort Inn & Suites New Orleans Airport North

Reviews of Comfort Inn & Suites New Orleans Airport North This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1501 Veterans Memorial Blvd, Kenner, 70062, United States of America

#6 of 14 hotels in Kenner

Guests' Choice

Review Score

Based on 1621 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.2

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    8.0
    It was fine for the night and getting in late to New Orleans
    • Leisure trip
    • Couple
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night

    Right next to runway so a bit loud

    Close to airport

    Stayed in March 2024

  • Reviewed: April 12, 2024

    7.0
    The hotel was clean and desk staff were friendly. Free breakfast is offered. The bar never opened.
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night

    The free shuttle service was down both times I stayed at this hotel. As a result, I had to pay for taxi's to get there. The hotel did not offer any compensation. I asked, but there was no movement on their part.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    9.0
    Amazing staff at a comfortable airport stay
    • Leisure trip
    • Travelers with friends
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Newly refurbished. Clean and comfortable. Exceeded expectations for airport hotel which are generally not so great. The staff went above and beyond including front desk and driver (yogi). Close to airport for our 5 am flight with free shuttle.

    Stayed in April 2024

  • Reviewed: April 11, 2024

    9.0
    It’s ALWAYS about your SHUTTLE timeliness, PERIOD.
    • Leisure trip
    • Couple
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Juggled several airport hotels based on AIRPORT SHUTTLE @ 9p.m. Waited 35 min. (was expecting maybe 15 & would have taken H Inn instead if it had happened along sooner!) but both night driver ard day shuttle driver were affable & appreciated (the morning driver helped us fashion a garbage bag in to rain cover!) Front desk gal was pleasant but would have preferred 'efficient' as the line of those of us waiting to get a room and get to BED grew long.

    Room (212) was well appointed, clean, and only a tad noisy. No bathtub drain cover :-(. Breakfast had all the expected standards (& I appreciated low-cal syrup). A good choice

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    That it was clean. Breakfast was wonderful

    Nice people, clean. Safe place to be..I will stay there again

    Stayed in March 2024

  • Reviewed: April 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    I know it's a seemingly small thing, but having great luggage carts available was a game changer when trying to organize for the airport at the end of a trip. The room was very spacious as well.

    Stayed in March 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    Cleaness of the rooms and the building. Lovely breakfast.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    9.0
    Hidden Gem worth the stay !
    • Leisure trip
    • Couple
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The tubs hadn't been replaced yet so the drain fixtures weren't good. However after speaking with the really nice and friendly staff/manager , she assured me it was on the list to happen soon . Because of their willingness to accommodate me I don't even view this as a con moreso as room to grow.

    The facility was very beautiful and the staff was very friendly. I did run into an issue that's only being mentioned to compliment how willing they were to take care of whatever I needed with no hesitation. Maria at the front desk was soo nice . Definitely will be my stop and stay hotel whenever I'm back home to visit.

    Stayed in February 2024

  • Reviewed: March 21, 2024

    8.0
    Great location. Easy to walk everywhere. No fee for early check-in would have made this stay great.
    • Leisure trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    I wanted to check in a couple of hours early but was asked to pay $35 .. many other hotels offer early check in as a complementary service Conceirge/ tour seller at front desk could have provided better information about tours and what to expect. The plantation tour from Southern comfort was awful. I expected a guided tour but you were mostly on your own and this was not communicated till I was on the bus. Also the bus used from this tour.. worst quality bus I have ridden on my whole life... felt every pebble, pothole on the road.

    Room size was great. Room and bathroom were clean. Hotel staff was pleasant. Can't beat the location. Lot of nice restaurants nearby

    Stayed in February 2024

  • Reviewed: March 21, 2024

    7.0
    It was decent
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The parking wasn’t the best !

    I like the location very good for catching flights

    Stayed in March 2024

  • Reviewed: March 21, 2024

    9.0
    The desk clerk was friendly, the room was clean, and I didn’t hear any noise during the night.
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The only thing I didn’t like was that I didn’t get to stay longer; arrived late and had to leave early.

    I was looking for a hotel close to the airport to catch an early flight and it was perfect location, just a few minutes away.

    Stayed in February 2024

  • Reviewed: March 20, 2024

    9.0
    perfect for a short stay
    • Leisure trip
    • Couple
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    chose this hotel partly for the free airport shuttle.it wasn't available so had to pay for a taxi

    very large room

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Comfortable and just what I needed
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Firmer pillows would have been nice.

    I stayed in a One Bedroom Suite King with Sofabed - Non Smoking, and the room was lovely. Modern and cute, even. I loved the amount of natural light the room got in the morning. The bed was comfortable although I wished the pillows were a bit more firm. But having several pillows kinda made up for that personal taste. I fall asleep quickly and I’m a heavy sleeper so I wasn’t disturbed by any planes that may have been flying by. I appreciated the bathroom having a makeup remover wipe and shower cap. There was plenty of counter space in the bathroom and counter/table space outside of the bathroom. Check in was quick and easy. The hallway leading up to my room smelled good, and my room did too. Part of me wished I checked into the room a bit earlier so I had even more time in the room. Parking was a breeze. Check out was too. Breakfast was good—satisfying and filing. I had a waffle via a waffle maker, a bite of eggs, plus two biscuits (sooo good). One of the biscuits I had with sausage and the other with grape jelly. I never really like hotel eggs unless I’m staying at a resort or something so I wasn’t crazy about the eggs here. Other breakfast items they had available: a few cereals, a few types of instant oatmeal, a few types of small muffins, green apples, oranges, juices, water, coffee, teas, etc. Overall, I had a great stay and I would definitely stay here again.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    No hot water

    Stayed in February 2024

  • Reviewed: March 12, 2024

    8.0
    Clean, comfortable, and quiet, it's a great value.
    • Leisure trip
    • Solo traveler
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night

    The hotel's airport shuttle was down. (I took Uber for $8; night manager offered to call a taxi for me.) There was rust on the overflow fitting on the tub (in contrast to very new-looking other parts of bathroom and the rest of the room). The toilet paper roll was impressed with some sort of emblem, which looked cool but made it difficult to unroll the paper, which tore and separated the plies for numerous rotations.

    This room was a great value. Very large king studio with both desk and seating area; ample electrical outlets; effective drapes; multiple hard and soft pillows; large fluffy towels. Very close to airport, but although I could hear some planes taking off, they were not loud at all. The room was very quiet overall. I didn't use them, but the pool area was attractive and the gym was larger than I would expect for a hotel of this type. Very clean. Maria at reception desk was very kind to me and to others I saw.

    Stayed in March 2024

  • Reviewed: March 12, 2024

    7.0
    Frustrating experience
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Suppose to have a shuttle to the airport. No shuttle working, Check-in was slow. Breakfast doesn't start until 6 am..... Had to find my own ride to airport, no breakfast/coffee, since had to leave at 5am in a lyft.

    Comfortable beds, nice rooms.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night

    hard to find thermostat.

    Shuttle to the airport, awesome!

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Very good experience I will definitely come back.
    • Business trip
    • Solo traveler
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast could be improved.

    The hotel was super clean , it smelled fresh and the room was spacious. The front desk female employee was very welcoming and helpful.

    Stayed in March 2024

  • Reviewed: March 2, 2024

    8.0
    A good choice after flying in late. The shuttle driver and front desk staff were friendly and helpful.
    • Leisure trip
    • Couple
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Comfortable bed, friendly staff, location, airport shuttle

    Stayed in March 2024

  • Reviewed: February 18, 2024

    8.0
    Nice stay at Confort Inn New Orleans
    • Leisure trip
    • Family with young children
    • Standard Queen Room with Two Queen Beds - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    The airport shuttle was very convenient and easy ! The free included breakfast was great and was so happy to have it! Beds and pillows very comfortable!

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    Clean, comfortable, convenient!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed - Accessible/Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The water pressure in the shower was terrible. We didn’t have hot water so showers were lukewarm or cold. I’m pretty sure we were in a handicapped room because everything was low but that wasn’t a bad thing, just wish we would’ve been told. The worst thing that happened was the housekeeper left our room door ajar the entire day on Saturday and thanks to my almighty God and the favor He showers over me, we still had our belongings in the room when we returned. My LV luggage was in plain sight as well as my man’s laptop. I called the front desk and they just apologized. I think that should’ve warranted a partial refund or at least a slight discount since that could’ve been tragic. None of the ice machines worked on the floors but the front desk let us get ice from the kitchen. The people in the room next door were up arguing all night the first night of our stay and we hardly slept because it took so long for the front desk to go address it. We were grateful that they weren’t arguing the second night but we took some Zquil just in case.

    What I loved was the cleanliness! The hotel smelled clean in the lobby, the hallways and the room. The staff was friendly and accommodating. The bed was AMAZING and the room had a fridge and coffeemaker which I enjoyed. I also liked the convenience of being close to the city but not in the chaos of the tourists.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    7.0
    All good EXCEPT.......
    • Leisure trip
    • Couple
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water to shower with and water did not drain in the shower. I ended up taking a cold shower standing in a few inches of water that didn't drain out of the tub. I called down to report this and the desk clerk said they would check the boiler. I waited an hour and still no hot water. I mentioned my dissatisfaction on checkout and was told that the hotel was full and so all the hot water was used up. Not what I expect for the price I paid. My rating would have been near perfect except for this major.issue.

    The. Shuttle service was excellent. The bed was comfortable. The room was a good size..

    Stayed in February 2024

  • Reviewed: February 13, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One Bedroom Suite King with Sofabed - Non Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The water only reached warm temperature and the tub took 20 minutes after each shower to drain.

    The location and the staff was professional plus very helpful.

    Stayed in February 2024

  • Reviewed: February 10, 2024

    9.0
    Comfortable and clean
    • Leisure trip
    • Group
    • Standard King Room - Non Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    No issues

    It was up to date and clean. We were able to have food delivered without any problem from a nearby restaurant.

    Stayed in January 2024

Showing 1 - 25

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